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New Internet

I am starting the process of building a new home, both houses house right beside my land has Uverse and there is also AT&T Fiber going down my road.  How do I start the process of getting AT&T Services to my house site?

Questions

 • AT&T Fiber Installation

20

1

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Note 8 seems to lose network connection within apps after exit

I bought an ATT Note 8 last month and run into this issue on a daily basis. After I open an app and then exit (go to home page), I seem to lose my network connection. I still have signal and bars throughout this process. I reenter the app (which wasn't killed), it opens up exactly where I left it, b

Questions

 • Android

69

0

0

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Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • AT&T Internet Installation

8

0

0

Having problems with phone service

I own a samsung Galaxy s6 edge and recently got a new sim from Mexico and i tried getting the network unlock code from att and recived it but it does notwork i tried 2 times because i know of the 5 limit.

Questions

 • Samsung

97

1

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ATT users can not reach fire.ak.blm.gov

I am getting reports that ATT users can not reach one of our sites ( fire.ak.blm.gov). Last time this happened it was an issue with ATT and IPV6 which I have verified the IPV6 configs are correct. I am curious of ipv4 has been disabled on your network.

Questions

 • AT&T Internet Features

30

1

0

DISCONNECT NETWORK AGAIN

Well, it's NOT resolved. It keeps disconnecting and I can't see anything that is recorded on any of my TV's, laptops and phone's.PLEASE HELP ME.

Questions

 • AT&T Internet Equipment

162

2

0

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How shall I set up my d-link cloud router?

Wondering how do Dlink router setup quickly and easily? Step-by-step instructions for configuring your D'link wifi router may be found here. All you'll need is a PC connected to the wireless network of the D'link router. Call our toll-free hotline to learn more about the setup process. Contact Us:

Questions

 • AT&T Internet Installation

3

0

0

After setting up Static IP - not able to get to internet

Hello - I applied and received set of 5 working static usable IPs and in addition the 3 other IPs (RG IP, Broadcast address and router ID). I have entered information as requested in Home Network -> subnets and DHCP.  However I am not able to get on internet when I try to use a browser afte

Questions

 • AT&T Internet Features

7

1

0

Bought a modem and tech support successfully activated it. Will not waived equipment fee!

I recently bought an AT&T approved modem and had tech support activate it for use and it works great. I want to return my old modem to waive the $10 equipment fee that service rips you off on for leasing agreement on the modem provided. The billing department states that the $10 is not part of the l

Questions

 • AT&T Fiber Equipment

49

1

0

Pace 5268 recntly stopped allowing me to connect to my work Remote User VPN

2-3 weeks ago, connection to my work remote user VPN stopped being connected with a message that something between me and the VPN server was blocking the connection. It worked before and nothing in my control changed.  I have a business DSL account so I can host web and email servers from my h

Questions

 • AT&T Internet Features

22

2

0

Change Network Name

Hi I tried to change the network name on my home wireless network. Pressed save. I used the password on the router box. It said the password was incorrect. Any ideas on how to change the network name if the router pw doesnt work? Thanks in advance

Questions

 • AT&T Internet Features

211

1

0

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Prepaid phone network failed in California from yesterday?

I'm in San Diego. I'm using 4 prepaid multi-lines with ATT (with auto payment). We're using those phones ok so far. ( 2 International (Korean) unlocked phones were working as 3G lines with ATT) From Monday (10.30.2017), two of phones (my wife's Samsung Galaxy Mega, my daughter's LG G pro) stopped wo

Questions

 • Android

206

4

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fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

18

3

0

ATT Routing Issue (other post deleted?)

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Questions

 • AT&T Fiber Equipment

675

2

0

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Hiding on your uverse wireless netowork

I am worndering if is possible to hide on your own network while I am connected on my MACBOOK air and iphone 6 plus so my family won't see I am online?  s I have uverse internet 45MB with the PACE 5268AC modem.  Just wondering if that's an option.  Someone said I can enable the "guest network" and c

Questions

 • AT&T Internet Equipment

515

4

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hot to stay on att site

Every time I try to go onto att.com it directs me to direct TV. I've been trying to get onto see my lines to reactivate a suspended one but cant. is there an easy fix or walk through for it.

Questions

 • Wireless Account

5

0

0

AT&T home internet

Does anyone have the contact information for a department at AT&T to see about extending home internet in a subdivision? My subdivision has 3 phases. The newest phase that is directly behind me just had AT&T install fiber lines. My phase has DSL and AT&T won't allow us to sign up for any

Questions

 • AT&T Internet Installation

25

3

0

Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

 • AT&T Phone Equipment

17

1

0

Computer on switch disconnects every five minutes

I have the BGW210 gateway connected to a tp-link 8-port switch. Ubuntu desktop, printer, and VOIP phone connected to the switch. The VOIP phone works fine, and the computer can always find the printer. However, about every five minutes the computer connection to the world drops. Cycling the power on

Questions

 • AT&T Internet Equipment

19

2

Fixed Wireless Internet spotty, awful during day and fine at night.

The best way for me to explain is, i play a lot of video games, and normally experience 60 ping with no packet loss.. no lagging at all. About a week ago during the day, specifically between 10am-10pm, the wifi is HORRIBLE. Im talking 200-300 ping with 20%-30% packet loss, but when its past 10pm im

Questions

 • AT&T Internet Equipment

44

3

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