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Netflix not connecting

NETFLIX message says internet not connected. My tv is showing connected as well as my phone. It's just Netflix that I can't connect to. I've talked with Direct TV, Netflix, I've set and reset, plugged and unplugged. Why isn't it connecting? Just happened when I tried to watch it yesterday.

Questions

 • AT&T Internet Equipment

581

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AT&T Uverse & Apple TV slow to none

I have an Apple TV and I have noticed for the past couple of months the iTunes movies either being really slow to load, constantly buffering, or not loading at all. However if you use YouTube or Netflix they work with no problem. Any response would be appreciated.

Questions

 • AT&T Internet Features

1K

1

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0

Just purchased U-Verse Internet 18mbps; can barely even stream a TV show from Netflix. What gives?

My u-verse internet was connected today, I purchased the 18mbps package for nearly $60 a month and as we were trying to watch a show on Netflix, it would frequently go to a buffering screen and/or the picture quality would degrade.  This internet is fiber to the demarc outside of my house and then r

Questions

 • AT&T Internet Features

9.2K

5

0

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Trying to understand data usage

I have AT&T internet only.  No cable, Direct TV or wireless phone (phone is with another carrier.)I use my wireless to watch Netflix on a Samsung Smart TV. If I watch a lot of Netflix, my usage will be up, which is understandable. Herein lies the problem: One day I hadn't watched and Netflix and as

Questions

 • AT&T Internet Account

52

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0

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Netflix films

I just saw Roma - which was beautiful, moving and will almost certainly be up for a bunch of awards. How do we feel about tv or streaming films getting Oscar or other movie-awards? Should there be a separate category for films you watch on TV or are movies still movies, regardless of where/how you w

Questions

 • Movies

1.1K

1

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Internet Performance Issue with Netflix

We have the 'Power' plan and get 50 mbps.  But lately, when we try to watch a Netflix movie on our smartTV, the internet service goes below 1 mbps.  The movie streams fine but nothing else can connect.  To get our performance back, not only do we have to stop the movie but also restart the uverse bo

Questions

 • AT&T Internet Features

295

6

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Netflix performance worse on Uverse than DSL

I recently (late 12/16) got ATT Uverse. I was previously an ATT DSL customer. I find that the quality of Netflix (and Youtube) video streaming was better on DSL than it is with Uverse. How can this be? The DSL was 6 MBPS. I am supposed to now have 45 MBPS. The passwords for network access are correc

Questions

 • AT&T Internet Features

385

6

0

0

Poor netflix performance on uverse

I'm looking for help trouble shooting poor streaming performance of Netflix and Youtube on my AppleTV over uverse. The AppleTV is connected by wifit to my RG, everything has a fresh reboot, and the speedtest app on the AppleTV reports something on the order of 20mbps or so download speeds. That shou

Questions

 • AT&T Internet Features

470

1

0

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The Knight Before Christmas Makes No Sense and, Frankly, I Love That

Absurd Christmas movies are proliferating across the media landscape like a whimsical but terrifyingly invasive species of flower.   There’s no better example of the sheer unhinged delight this genre can afford than The Knight Before Christmas.

Questions

 • Movies

168

0

0

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como me suscribo a netflix y pago con mis monedas

buenas tardes! quiero saber si me pueden proporcionar un  link donde me pueda suscribir a netflix y pagar con mis monedas at&t, ya que no encuentro la opción de asociar mi numero...agradezco su pronta respuesta.

Questions

 • AT&T Internet Plans

143

0

0

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Problems Loading Certain Websites

Strange problems: I recently began having difficulty loading select websites, especially Wikipedia and Netflix.  When the problem occurs, the page will try to load and then get stuck almost immediately.  Sometimes I will try twenty times before I can get the page to load.  Here are some details: o F

Questions

 • AT&T Internet Email & Security

330

2

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Today in 2014 -- An Open Letter to AT&T

Today in 2014, the world around us is rapidly changing and people are becoming more interconnected. The internet has become the foundation for the lives of many of the younger generation, much like myself. At 25 years old, I run two websites, do freelance journalism, stream video games professional,

Questions

 • AT&T Internet Account

372

1

0

0

NETFLIX on TV kills bw for other devices

I have AT&T Gb service with BGW-210-700 Router.  I have 3 DISH TV's, only 2 active with 1 Hopper3 and 2 Joey's.   One is new Samsung 4K and the other is Samsung 3D "smart" tv from 2013 - both connected via wifi.  Just got Netflix free trial which is the UHD option.  When husband streams NETFLIX I ca

Questions

 • AT&T Fiber Equipment

1.2K

1

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Public wifi streaming issue

I work at a Big Box store that uaes ATT Public WiFi and can not stream Netflix, Hulu, Vudu, or play any game that requires wifi.  I can still download from play store and go on-line so I know it's working but every time I try to stream it trys to load for a while then says that, "internet is unavail

Questions

 • Android

75

1

0

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Netflix

When watching Netflix, we constantly lose connection.  I've called Tech Support and the only support is to reboot which we already do.  This past week AT&T came out and said we needed to bump up our package for Uverse.  We did, and while watching movies this weekend, we are still losing connection.

Questions

 • AT&T Internet Features

669

8

0

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Firmware updates to gateway

Hi, I have the ARRIS BGW210-700, which was installed over the summer this year. Recently as in the last few days, I have seen a random issue where Netflix stops working on my Samsung Smart TV (ultimately the TV is apparently disconnected from the network and will not reconnect). I thought maybe this

Questions

 • AT&T Fiber Equipment

1.4K

5

0

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Slow streaming (Netflix buffers) with 300mbps

I have the 300+ mbps speed uverse power, and speed tests shopw that I am full speed.  But my wired DVD player is always buffering with Netflicks. It did not seem to do this until the power went off the other day.

Questions

 • AT&T Internet Features

1K

1

0

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Netflix Completely Blocked

I started noticing this issue when Netflix started being "unavailable" on our Apple TV. I figured Apple or Netflix was having an issue. I'll just watch Hulu. Fast forward to tonight and I check again, same problem. I try to go to the netflix website from my mac laptop and the site won't load. Same i

Questions

 • AT&T Internet Features

3.9K

6

0

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Trying to understand data usage

I have AT&T internet only.  No cable, Direct TV or wireless phone (phone is with another carrier.I use my wireless to watch Netflix on a Samsung Smart TV. If I watch a lot of Netflix, my usage will be up, which is understandable. Herein lies the problem: One day I hadn't watched and Netflix and as s

Questions

 • AT&T Internet Account

410

4

0

0

Netflix can connect unless I register a MAC address with the router. How do I do that?

Brand new router.

Questions

 • AT&T Internet Equipment

95

1

0

0

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