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AT&T Account Automatically Reactivated and I was billed without knowing.

On August 2017 I paid my bill in full and requested to terminate my service due to the fact that AT&T did not have an affordable unlimited data plan at the time. I was recently considering switching back until I received a notice that an outstanding balance was sent to collections. I was confused be

Questions

 • AT&T Internet Account

242

1

0

0

Closed

ATT cut my power and could care leas

Hi! AT&T cut our power lines and will not come fix them.  They say they will come and they never fix. It’s 96 degrees daily where I live and they are putting myself and my children in danger but somehow they are always available to make a sale! How do I get someone to fix what they did and care abou

Questions

 • AT&T Fiber Equipment

197

6

0

Office of the President - The Deterring Technique - BE WARNED

Within 24 hours of placing a BBB complaint after a month of no resolution, my "case" was assigned to Catreal *** who works in 'the office of the president'.    Below is the complaint, following about 8 unsuccessful phone calls with the front-end reps as well as with Ebony *** from the "ICU departmen

Questions

 • Wireless Billing

1.6K

5

0

0

Shocked at treatment after assumption of responsibility!

A bit of a long storey, but I find this absolutely rediculous. I have been a customer for 8 or 9 years now, and have always (until recently) had excellent customer service and nothing but good things to say. Turns out I had only been treated decently because my ex wife had the account in her name si

Questions

 • Wireless Billing

276

1

0

0

Fraudulent Billing Practices? Futile 5 hours inATTChatHELL. Then disconnected and seemingly blocked?

I have got to say...I am baffled by what I have been witness to. I have a wireless account. Phone number *****. You have billed me for a phone that was returned via warranty for being defective. This phone was purchased in May 2017. It malfunctioned due to defect in May 2017. It was sent back to you

Questions

 • Wireless Billing

174

4

0

0

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