Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (22)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Cannot log on to att.com with Firefox, Chromium, or Pale Moon

I can open the att.com web site, but when I enter my id and password, an error occurs. I have tried three different browsers. I have cleared cookies, started the browser in safe mode (disabling all add-ons), allowed all trackers, allowed fingerprinting, and even created a new profile. I installed a

Questions

482

6

0

0

Accepted Solution

Official Solution

Closed

ATT.Com Redesign!

Hello AT&T Customers!   As many of you have noticed, att.com has undergone some changes to improve the customer experience!   We’re excited for the changes, and hope you are too; keep reading for a behind the scenes look into our enhanced site!

Questions

616

1

0

Accepted Solution

Official Solution

Closed

Rate the myAT&T app

How can you share your thoughts on the MyATT App?

Questions

2.6K

3

0

0

Accepted Solution

Official Solution

Check Your Upgrade Eligibility - Get the New iPhone or Android Device

Check on your upgrade options today! You don’t have to wait for that new wireless device you have been craving! That new phone or tablet can be yours in minutes. Not sure if you can? Here's how to check your Upgrade Eligibility! What does upgrading look like? Sign in to MyATT and select u

Questions

6.7K

2

0

0

Accepted Solution

Official Solution

How to Schedule your Payment Arrangements using myAT&T

Check out more features on myAT&T.     How to Schedule your Payments Arrangements Log in and select “Billing & payments”. Scroll down and tap “Arrange a late payment”. Enter the amount & select a date. Select your payment method. Tap “Continue”. Review your

Questions

14.1K

5

0

Accepted Solution

Official Solution

myAT&T Card Based Overview

Hello Community!   As many of you have already noticed, we’ve made some significant changes to our myAT&T mobile app.   We’re excited to share the changes with you; keep reading to find out more!

Questions

629

1

0

0

Accepted Solution

Official Solution

I want to use venmo, but I can't

It’s been a few months to become a prepaid user, but the only thing that why I want to change the plan is because I CAN’T make Venmo account. The prior user of this number already used this number to create his account, and I guess he’s not an active Venmo user (he did not change to another number s

Questions

1.1K

1

0

0

Accepted Solution

Official Solution

my account

Because my name is on the bill and the phones i am the one in charge of them . So can any member of my family go to my at&t and make there own sign in and password to log into that account . And see the info on my bill?

Questions

1.7K

2

0

0

MYATT APP, NOT DEPENDABLE

Why does Myatt APP has payments information that is incorrect? And leads me to warning of my account(s) being breached? Then led to EQUIFAX BREACH and entered sensitive information as social security number and have all evidence of all that being shared....tech support said customers service were OP

Questions

138

2

0

0

Cannot log in MyATT app, but can login into account via browser and desktop computer

I am unable to access the info in my prepaid account using the MyATT app. I can access the info via a browser on my desktop computer, but the same login and password won't work on the iOS MyATT app. I've deleted the MyATT app and reinstalled it, but i continue to get the same error message of: Inval

Questions

570

4

0

0

Five Reasons Why You Should Use the myAT&T App

Using the myAT&T app is the fastest and most efficient way to manage your wireless home phone, high speed internet and U-verse accounts from anywhere, anytime. Many of our customers are surprised that you can also shop for the latest equipment, make payments, and get support when you need it.   From

Questions

2.5K

0

0

0

email and myatt password

My name is Pat Enloe and my account number is 404 377 1020 023 0355. I am locked out of my email account (fpenloe@bellsouth.net). A couple of months ago, my email was hacked and ATT reset my password to both accounts but I can't seem to find the password to get in. The way to reset the email it myat

Questions

359

1

0

0

Problem activating my BYOD phone with AT&T

Here's the story: - I received my SIM card in the mail today through FedEx.- I tried to activate my phone through your website, but it won't let me because I have to create a myAT&T account, which the system won't let me do as well.- I tried to create a myAT&T account with my ported number and zip c

Questions

629

1

0

0

Do Not Let Weather Slow You Down! - U-verse App

  Did you lose U-verse TV service because of an outage or storm? Are you missing out on a show? Do you need to check the weather?  You do not have to miss a thing using the U-verse Mobile App!   How To Download and Log Into The App Don't have the app? Check out the steps 

Questions

2.1K

1

0

0

300 mbps JOKE!!

I’m tired of getting ripped off and not receiving the service I pay for. Maybe I should pay for part of my bill for partial service. That sounds like a fair way to handle this if you can’t provide adequate service. Paying for 300Mbps(download) and receiving 14.66mbps. My upload is 0.1mbps!!!!! What

Questions

403

5

0

Turning Struggles to Solutions

I was trying to watch the Season finale of Scandal on my tablet, but I couldn’t figure out how to connect to my wi-fi, or whether my U-verse bundle even allowed me to stream live TV on my device. Maybe you are trying to binge watch your shows on your laptop or are confused on how to hook up your Xbo

Questions

279

0

0

0

Cannot log onto my account + L569 error message

I cannot access my account both on the website and app. It keeps on saying "Oops! Something went wrong. Try clearing browser cookies and try again." I of course tried clearing my cookies bunch of times but to no avail. Even on the app, when I log in, it says "please try again in a few minutes (L569)

Questions

285

1

0

0

Registering a myATT account using your customer code

Yesterday, I was pushed from representative to representative trying to fix a problem. When registering for a myATT account you come across a page asking for: (1) a 3 digit customer code or (2) the last 4 digits of the account holder's SSN. The problem here lies with choosing the customer code optio

Questions

332

1

0

0

Unable to login to myAT&T 'manage your account' via att.com

For the past 2 weeks I have been unable to login to my AT&T Wireless account via att.com.  After 1-2 minutes, the att.com website returns an error: A temporary system error prevents us from retrieving your account information right now. Please try again later.Further help: Contact Customer Care.(LGN

Questions

837

1

0

0

CANNOT ACCESS MYATT APP

log in screen for myatt app is cut off and I can't log in.   IOS 10.3.3 on an iphone se.  I deleted app and reinstalled, no luck.  Also turned off phone.

Questions

259

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.