AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have solut

Does ATT UVERSE service the mid-west part of Kansas? We're moving there from Texas and need to know if we can transfer the service to Kansas or will we need to cancel the service and get whatever they have in the area?

Have been an AT&T wireless customer for several year. I had AT&T fiber (100Mbps, $40/month) in my old address for more than 12 mo and already fullfilled the 1-year contract.  Recently in Aug 10 2019 I moved to a place, but at the installation the technician had to downgrade the service to 10Mbps bec

AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have sol

Hello all, I have a ATT Prepaid plan in the US and will move to Mexico soon. I want to know if I can still use my Prepaid plan in the US in Mexico with unlimited calls, text and specific data or I'll have to pay for a new prepaid line in Mexico with ATT and cancel the current one in the US.What woul

Will I lose the recorded shows on my DVR when we move to a new house?   [Subject edited for better exposure]

Hi, I am currently being charged an obscene amount for internet-only 6mbps uverse, and would like to talk to AT&T about my options.  I would be ok with signing a contract, except that I am moving toward the end of 2015 (build is starting) and, at least currently, the new neighborhood does not offer

I would like to port out of AT&T two old land line numbers, that have not been in use for years. Ideally, i'd throw them into Google Voice or something similar.  Alternatively, I would setup a forward from those two numbers to mine.  The issue is that those numbers are OLD, and are on currently INAC

The employees I've been connected to over the phone have either been too confused by my issue or don't care enough to help and I'd like some information as to what I could do to fix it. I'll summarize after explaining myself.For one reason or another, scores of people have been unable to get my addr

I am considering dropping Comcast for ATT Uverse and the plan (TV/Internet Bundle) has a 2-year agreement.  If I end up moving before the 2 years is up and my new place cannot get ATT service, will ATT waive the ETF??

Have been an ATT customer for 10+ years going back before they became cingular and then back to ATT. We were the first in our neighborhood to install Uverse TV and Internet and every year ATT kept the service reasonably priced until Direct TV was purchased.  In January of this year ATT promoti

I have moved and am not in a uverse service area (not even an at&t service area). I cancelled my uverse account (6/30/2015) when I moved. I have had at&t service for about 30 years and the same email address all that time. Is there any way for me to keep my email address now that I no longer am able

Made a Technician appointment yesterday to come to my current primary use address in Texas. Checking this appointment online, ATT is sending the Technician to our old address in California. This happened a few months ago. the ATT phone computer says “we cannot take your call now”. I have not found a

I've had major issues moving with ATNT Uverse internet/cable services. I've been told that there is an active line at my new address where I am renting. The previous tenant has cancelled Time Warner over a month ago and should have no active services on the property.I share a building with 2 other u

This afternoon about 1 pm I attempted to move my AT&T Uverse service to my new address. I found that AT&T Uverse does not provide service at the new place.   I started a CHAT to find out about moving services. I spent 90 minutes getting the run around at the end of which time I was told a superviso

We're moving and currently very happy with DSL. The address we're moving to has been upgraded to Uverse by previous owners. So now I'm told that I cannot keep my DSL and can only get Uverse at our new address. Thanks for any feedback.

I have been trying for 3 months to cancel my prepaid auto billing and nothing works! 1. PIN won't come through as I am in Australia when trying to set up online account.2. Number given to call AT&T in USA for prepaid on this forum has been disconeccted.3. Last 4 digits on phone number DO NOT work as

I am moving to US next month. I have a GSM Phone with Vodafone Sim Card. Will it work in US with any other GSM Service Provider like AT&T or I have to buy New Phone ? I have Nokia Lumia 520 and Xiaomi Mi 3.

I have ATT Uverse for TV and Internet.  I am moving on  Saturday Feb 7th.  Is it possible to have my service moved from old address to new address on the same day (they are within the same Marketing Area or whatever ATT calls it, the homes are only 10 miles apart 60516 and 60504 zip codes).  When I

Trying to move my Uverse internet to new apt. Been trying since 3/23/15.AT&T says someone has service there. The person that moved out didn't even have AT&T internet. They finally gave me the name of the person that supposedly has service and she has been gone from that apartment for over a year.Apa