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u-verse voicemail

I have had voicemail on *** and for some reason, all of a sudden,  when someone calls my number, my personal greeting is not complete.  All you hear is thanks.. then the tone. None of my VM greeting is being retained, even though when I set is up and play back, it is there.   Thanks,   [Edited for p

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Fraud contact?

I have received two emails like the following and I want to check whether this is genuinely coming from AT&T or is it a fraud/scam?***   From: AT&T Sent: Thursday, April 20, 2017 11:58 AM To: ***@att.net Subject: New Upgrade   Due to the recent upgrade in our SSL server, to serve you better, Ple

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Invalid charges on Uverse

Hi,   When I requested for South Asian Package to be added to my account, I was promised a month of free service. This was in the month of November 2014. But when I checked the bill, AT&T has still applied the charges.   I'm extremely upset for two reasons - first, there is no record of what was pro

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Universe remote control damaged by ljquid

Judy ***** Nashville Tennessee 37211. [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] Universe remote damaged by liquid.  Unable to physically leave home, please m

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U-verse and Direct TV

Are my U-verse #***** and direct TVd account ***** bundled?   [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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Re: Service & Payments

We've had numerous problems with Uverse and I'm pretty sure I'd do better peeping in my neighbors window for TV, Using String and Cans for the phone, and stealing my neighbors internet. Uverse has gone downhill at an unbeleiveable speed. It's insane and ALMOST EVERY SINGLE CS REP I speak to doesn't

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Re: I wanted to let AT&T know what my horrific experience has been, I posted this on Facebook t

Talk about bad customer service. Here's my story from this and last week: AT&T has scammed me by inducing me to sign up for Telephone land-line, and ensured that the promotion I currently have on U-Verse TV will be renewed for the next 12 months when it expires in 7 days. I have to sign up for the 1

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Re: Disconnect my account

F#ck what this guy ^ says they'll just give you the run around.Just cancel the card attached to said account and vola account cancled.

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Complaint Acct. ****

Hi There,   I would like to lodge a complaint in the most public place I can, this forum.    My u-verse internet product was mean to arrive on 1/15. However, the agents in charge of this process put in the wrong address. The product was then sent out again, and was meant to arrive today 1/23. Howeve

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Public Utility Easement Encroachment for private home

I currently trying to put in a pool in the back yard. There is a 10 ft easement in my backyard. The plans have been built without knowledge of the easement. It requires an encroachment of 4 feet. My house is on the corner with a righthand turn for cars, so my backyard is shorter than my neighbors wh

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Can't access Email

I am unable to access my email   PLEASE HELP ME!  [edited for privacy – please do not post personal information]

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Is this proper protocol when met with exposure to social media?

I recently chatted with a rep online in an attempt to get a longer extension on bringing my account current.  I write this with full knoweldge that yes, they already granted an extension and no, they are not required to grant extensions.     I only write this because I subscribe to the largest packa

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How do I file complain?

To be frankly, you guys are the worst company ever.This is Christopher L Order Date: 04/22/2017DIRECTV Order Confirmation Number:  DIRECTV Account Number:  I currently have my wireless account with AT&T. Account number is  I called three times on 04/22/2017 in regard to phone + TV + internet bundle

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POOR CUSTOMER SERVICE AND TREATMENT

To start off, records of all my calls are in your system for your review of my complaint. In May 2017 I called and established AUTO PAY for my Uverse account and inquired about bundled discount when adding my Direct TV to my AUTO PAY billing account. The operator ( over seas I am SURE) did not estab

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Seems I or AT&T have been hacked I'm getting emails I should not be getting

myAT&T Account | Support AT&T online account registration Hello John,Congratulations, you have completed your AT&T online account registration for member id: ***********@att.net.Please

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DSL Light on but Internet Drops Daily

I am new AT&T and I am experiencing a continuous internet drop out and sometimes it doesn't work for more than an hour or so. Account #[edited for privacy – please do not post personal information]. I am using U Verse wireless internet has never worked properly at my house. Sometimes it's fine and s

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returned equipment to AT&T store

Will there be a problem with me returning my Gateway/Modem to my local AT& T store.  When I called in for help with my modem,  the AT&T rep told me I could return it to the store.  So I dropped it off tonight around 5:45 at the Ocean Springs, MS store on Bienville Blvd.  The guy at the store said he

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problems with initial signup and confirmation summary

Hello AT&T - since you have no email address that I can use, please see the following:   Unfortunately we have a problem{s} in your new customer confirmation summary that need to be resolved as soon as possible before going any further.   Problem #1.  As I copied from your online advertisement - U-v

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Trouble with Uverse TV apllications

Since I moved my Uverse account from Allen, Texas to Atlanta, Georgia, I get a not authorized user error on ALL TV apps such as ESPN3, Golf Channel Live, NBC Sports, etc that comes with my Uverse 300 package regardless of device. I have called both ESPN3 and Uverse tech support without any succes. I

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U-verse eligability

Dear Sir/ Maam, When the vrad was turned up in our neighborhood I applied for a u-verse triple pack. At the time I applied for it I was told that I would have to cancel the order. Shortly after that my home went from "green" status to "red" status and I was told u-verse was not availiable. Two of my

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