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Switch program

About 5 months ago I switched from Verizon to AT&T mobile service thinking it would be cheaper and good reception. I was sold to Apple IPhone Z6s phones and told to put my phones from Verizon into the iPhone box with the sticker and send back our phones from Verizon. Nobody knows where are phone

Questions

242

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Bill for All Services

Called on 7/3/2017 about discrepancy in bill. As loyal customer i had found out that i was being billed $99 dollars for a device that was requested turned off before 2015. Now the exact date is being investigated and a nice person from Loyalty Dept gave me a number for investigation. As of 8/1/2017

Questions

513

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How can I start a new plan?

I pay $60 dollars for gophone plan in April 4th, and I was out of data today so I go to my at&t to see the package and i found out it have $65 for unlimited data. my plan didn't finish yet but I chose to continue to change my plan to $65 dollars. I didn't pay for it cause I am not sure the plan will

Questions

430

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What internet speed can you expect with 25 GB plan vs unlimited data Choice plan?

I have a home base "box" with internet home phone and two cell phones.  We always had reasonable internet speed with a  25 GB max rollover plan (with $10/ 1GB added automatically).   Very long story short- after trying a different 25 GB plan from ATT, I switched to Unlimited Choice plan after being

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3.2K

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Phone

Hello. Can you help me,please? I bought phone Samsung galaxy express 3 in Delaware with your SIM card. I am now in Kazakhstan and Kazakhstani SIM cards do not work on this phone. What can I do?

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1.2K

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