Several times a day our connection to the internet goes out for 2-4 minutes. On our NVG510 the broadband and service lights go out.  Could this be due to low SN Margin (dB) stats (see table below).   I have ipv6 turned off on the modem.   Here is the last log entry: 2017-01-02T0

I've had my 3600HGV for 16 months, about the time most of my modems have started having quirks in the past. We're experiencing intermittent slow or no access. Unplugging the moden for 30 minutes (clearing the cache) seems to help for a day or two. In short, it's on its last legs and I really should

Unexpectedly in the middle of a gaming session an Xbox alert popped up telling me I had been disconnected and needed to reconnect.  A full day later of dealing with Xbox Support, finally got me to looking at the Modem.   Can anybody help me in getting my NAT type back to Open, Xbox One seeing my ATT

Previously, I was running certain program through Time Warner. I moved and changed to AT&T. I have come to the realization that they are blocking certain links and want to use a separate router while using their modem. Which is a good router (on a budget- speeds up to 300 or 600 mbps - dual band) th

Hi, I am presently stuck with the Motorola NVG router which does not support 5GHz wireless, 1 Gbps ethernet, 802.11ac, or (and probably the one thing you can't work around) configurable QoS- stadnard features for modern wireless routers. I was wondering if it was possible to replace my current modem

Modem/Router remote accessed by intruder and changed the router firmware.  All the desktops/laptops/phones have been used as DDOS zombies, icmp tracking/redirect evidence on every device in my house.  My credit card was stolen.  They are getting live feeds from my computer monitor.  I have had multi

I am looking to buy my own modem. I would appreciate some feedback from people who have used either the Arris BGW 210 or Pace 5268AC ...which one has worked well with consistent speeds, wi-fi range and least technical issues? My area does not offer fiber-optics yet, so just convention DSL service. T

I am on an ATT Fiber connection with a Pace 5268 Router/Modem. My Xbox NAT type is set to medium so I wanted to do a pinhole in the firewall to just allow the Xbox to port forward through port 3074. Apparently this "should" give me a NAT type of open which I think would fix the problem of not being

I was wondering if I can set up another modem/router combo that I own in another location in my house. We have our AT&T U-verse modem/router located centrally, but we still have some dead spots at the far reaches of our house. I also have a Netgear C7100V AC1900, was wondering if I can plug it into

The lights on the front of my Motorola modem quit flashing (no lights at all) on Thursday even though the power cord seems to be working. I cannot connect to the internet and when I contacted support, they said it was because of a outage in my area. Shouldn't the power light on the front of the mode

I have been having internet drops almost everyday for months now. I was so bad, I texted with support and got a refurbished BGW-210 to replace my original BGW-210 Gateway. I asked for a BGW-320 but they would not give me one. I received the refurbished model on Dec 6, 2022. I have been keeping a

For the past two months, I have been dealing with my internet dropping at least once per day. When I check the router, the broadband light will be entirely out. When I reset the router, everything will come back up and it is either a roll of the dice between if I will be dealing with the issue again

On my Fiber modem/router box there is a warning that says to keep it plugged in and powered at all times. I plan on installing a 240v outlet in my garage which will require me to secure power to my house while I install the new breaker. Are there any preparations I should make for my modem/router to

So I just spent several hours trying to open up a port (started with 20001, but tried like 10 different values) in my router and all failed to connect. I tried using 2 of those external port connecting sites and those said the ports were still closed, as well as tried to ssh into my network from an

How and where are Uverse and Internet modulated on the carrier signal? I lost internet and continued to have TV.  AT&T said it was a bad Gateway modem.  Computer continued to use all my Bluetooth devises said the network was down.  Don't understand.

Has anyone in Durham, NC, specifically in the Trinity Park area, noticed that over the past 2 months or so their internet service has gone down at least once a week? I've checked with neighbors and theirs is down when mine is, so I know it's not my equipment. Again, this seems to be happening weekly

I have the NVG599 and I am not getting great reception or speeds.

I've seen posts about this going back at least 7 years and have yet to see anyone confirm from a technical standpoint of why, and more importantly, how it gets fixed. My internet currently goes down every night at roughly the same time. Give or take a minute or two. Whoever has had and fixed this pr

As I understand it when the availability search returns a positive result. That does mean that my specific address has at some point already been connected to fiber at some prior point. I have the Self installation kit but I do not seem to be able to locate the ONF port. The purpose of this message

Hi I just want to make sure before I do anything, because everyone's situations are different. So I had read few forums about having different router, because ATT BGW210 would NOT cover a thing for my devices.  I recently moved and my previous owner of the house had set the fiber at baseme