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Internet - Using personal equipment (routers, gateways, etc.) to avoid equipment fee.

I was wondering if I could get a list of certified routers, gateways, etc. that I may have on hand, or could purchase independently that could assist me in avoiding an equipment fee. Not for fiber but for run of the mill 1 GIG DSL or cable internet Wi-Fi. Also, Is there a way to lessen the installat

Questions

127

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Moving wall-mounted box to another room

I would like to move our wall-mounted AT&T box to another room - 10 feet from it's curent position. Is this possible and how much does it cost to have a technician move it?

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169

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Home router management

Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?

Questions

38

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"No need to return a modem."

We got a notification saying that we don't have to return a modem. That's great. "Please recycle," it says. Then I find out you have to pay for recycling those things at a depot. Sounds to me like AT&T would do that but as usual, big corporations are slowly shifting all their costs over to th

Questions

69

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Expected DSL rate for 100/20 service with two bonded pairs

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

Questions

724

9

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PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

273

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Closed

Uverse modem/gateway reboots every night at 8:45PM

Every night at exactly 8:45 PM my modem/gateway reboots. Watching TV and screen freezes then we get the uverse signal has been lost screen with all the usual troubleshooting items about cables, power, reset all the different boxes etc. Problem is, it is none of that. The gateway just decides to rebo

Questions

1.9K

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Alternatives to BGW210-700 DSL

What does AT&T recommend for a 3rd party modem? I want to move away from the provided BGW210-700. This needs to be a DSL compatible modem.

Questions

459

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BGW320-505 Fiber IPv6 Prefix Delegation

I'm having an issue troubleshooting IPv6 Prefix Delegation on the BGW320-505 w/ ATT Fiber plan. My setup is BGW320 -> Cisco firewall -> multiple Internal networks (IoT, Wifi, etc) On the BGW320, I've configured the Cisco firewall with IP Passthrough for IPv4 and I've made sure IPv6 PD is

Questions

226

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Calls go straight to voicemail and can't make outgoing calls anymore

This home phone is billed/listed as "wireless" and has a router or modem or something sitting next to it. We've had it for a few years. We just noticed that we were not getting any calls.  We tried to call  our home phone ourselves from our smartphones and we go straight to voicemail,

Questions

136

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Issues with Fixed Wireless

I have a problem with Fixed Wireless. For one thing is the difficulty in getting support for Fixed Wireless. But my immediate and ongoing issue is that daily midmorning, between 9-11am PST the signal will drop out and I have to reset the router and modem to the antenna. It takes about 5-10minutes ea

Questions

203

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Can someone please help me identify this wall-mounted equipment?

We're about to move, but because of the relatively long time between moving out of our current apartment and moving into the new house, we've been advised to cancel our service and then sign up for a new service. We've been instructed to return a modem which I was under the impression was locked

Questions

52

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computer connecting to router but will not log into internet

I moved my computer to a new location this afternoon and am trying to log into our new ATT service. Computer was working fine with the previous location’s ATT service when I shut it down this afternoon. All of our smart tvs, ipad, & phones (both I-phone & Android) log in with no problems. T

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18

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Freezing TV

This has been an ongoing issue for months now. I have 3 TV's in the house.  One has the primary box and the other two have the satellite boxes.  One of these satellite boxes constantly freezes the TV picture.  It'll pixelate, then freeze itself for a second of two, then resume. 

Questions

80

1

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Replaced modem; old network name shows up instead of new modem name

I just got a new modem today and while the technician was here, I could see the new network name show up and I connected with the new password. I had internet access at this time too. Shortly after that, I lost connection to modem and now my old network name (from previous modem) shows up and I

Questions

5.2K

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Configuring AT&T Fiber with Netgear Orbi

Hello, I have AT&T Fiber using an 2Wire 5268AC gateway. I also have a 2-node Netgear Orbi mesh network using RBR850 routers. I have configured them both for the gateway to passthrough the internet traffic from the gateway to the orbi, but I've been using old documentation from users in these c

Questions

1.2K

7

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Optimizing Google Mesh WiFi with ATT Fiber BGW320-500

Hi, I am not getting the WiFi signal strength I should given my infrastructure. Home is 3600 sq ft, fiber comes in at NW corner in basement to BGW320-500. I have four Google Mesh units spread over all three levels, using a the same SSID/PWD on the fiber modem and Mesh units. 1. Basement unit conn

Questions

443

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DUAL WAN ISSUES with ARRIS BGW210-700 - HELP!!

Here is my problem…. I have two 1 gigabit connections. I am trying to create a DUAL WAN with a load balance. (I have an ASUS GT-AX11000 router, and another one behind it setup as an AImesh.) The two ISPs each have a separate modem. The xfinity comcast has an XB-6A modem/router. I set it to bridge

Questions

928

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AT&T Modem Firmware update

I spoke today to an AT&T rep about my modem having a firmware update. I asked the rep if I was responsible or was AT&T responsible for Firmware upgrades on the modem. The AT&T rep replied that it was AT&T's responsibility to do the firmware upgrade. I explained to the rep I had a fir

Questions

4.4K

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vpn settings for bgw320-505

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

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1.8K

3

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