So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

This home phone is billed/listed as "wireless" and has a router or modem or something sitting next to it. We've had it for a few years. We just noticed that we were not getting any calls.  We tried to call  our home phone ourselves from our smartphones and we go straight to voicemail,

I would like to move our wall-mounted AT&T box to another room - 10 feet from it's curent position. Is this possible and how much does it cost to have a technician move it?

Can a "2Wire 3801HGV" modem/router be replaced with a "PACE DSL Gateway Model 4111N" modem/router without having to change my AT&T U-Verse High Speed Internet Elite Plan?I am presently on the 6 Mbps plan.

We are troubleshooting issues with our modem, 5268AC. Some issues for your guidance. I've looked at the posts through the first few pages of a search for this modem. 1) Slow page load, clear device list, reset modem. When we try to access the modem, the pages load VERY slowly. We plan to clear th

My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called.  What is it called and can I purchase one from Best Buy or somewhere.  I need back up ASAP.  Hopefully it is not a ATT thing I have to wait for.

Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?

I just got a new modem today and while the technician was here, I could see the new network name show up and I connected with the new password. I had internet access at this time too. Shortly after that, I lost connection to modem and now my old network name (from previous modem) shows up and I

Hello,Recently I've been trying to portforward a game server through my BGW210-700 gateway, but the port hasn't been able to be opened. It's currently connected to my router and that router is connected to my PC.I'm a little confused on how IP-Passthrough is supposed to work, but I've gone through t

Hello, I have AT&T Fiber using an 2Wire 5268AC gateway. I also have a 2-node Netgear Orbi mesh network using RBR850 routers. I have configured them both for the gateway to passthrough the internet traffic from the gateway to the orbi, but I've been using old documentation from users in these c

Can you please provide me with the proper APN Settings for an unlocked Nighthawk M1100? Thank you!

What does AT&T recommend for a 3rd party modem? I want to move away from the provided BGW210-700. This needs to be a DSL compatible modem.

I changed tones gateway internet isn’t restored. 

I have a problem with Fixed Wireless. For one thing is the difficulty in getting support for Fixed Wireless. But my immediate and ongoing issue is that daily midmorning, between 9-11am PST the signal will drop out and I have to reset the router and modem to the antenna. It takes about 5-10minutes ea

I spoke today to an AT&T rep about my modem having a firmware update. I asked the rep if I was responsible or was AT&T responsible for Firmware upgrades on the modem. The AT&T rep replied that it was AT&T's responsibility to do the firmware upgrade. I explained to the rep I had a fir

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

We cannot get through our BGW320-505 Wi-Fi gateway using OPEN VPN. We can get VPN to work on the internal system. We have tried to ping the router from the outside with no success.  We know the outside world sees the correct IP when we do a "what's is my IP address"  it returns our IP

I've been having trouble downloading music and photos to my z432. I plugged in the phone with a usb cord, and the phone was listed as a cd drive called "Join Me". I followed all the instructions and installed it, and now it's listed as a modem instead of a device with removable storage like in the o

Our Ethernet port on our gateway is not working. And our internet has been intermittently not working for the past few years.

I've had my 3600HGV for 16 months, about the time most of my modems have started having quirks in the past. We're experiencing intermittent slow or no access. Unplugging the moden for 30 minutes (clearing the cache) seems to help for a day or two. In short, it's on its last legs and I really should