I have a problem with Fixed Wireless. For one thing is the difficulty in getting support for Fixed Wireless. But my immediate and ongoing issue is that daily midmorning, between 9-11am PST the signal will drop out and I have to reset the router and modem to the antenna. It takes about 5-10minutes ea

This home phone is billed/listed as "wireless" and has a router or modem or something sitting next to it. We've had it for a few years. We just noticed that we were not getting any calls.  We tried to call  our home phone ourselves from our smartphones and we go straight to voicemail,

This has been an ongoing issue for months now. I have 3 TV's in the house.  One has the primary box and the other two have the satellite boxes.  One of these satellite boxes constantly freezes the TV picture.  It'll pixelate, then freeze itself for a second of two, then resume. 

Every night at exactly 8:45 PM my modem/gateway reboots. Watching TV and screen freezes then we get the uverse signal has been lost screen with all the usual troubleshooting items about cables, power, reset all the different boxes etc. Problem is, it is none of that. The gateway just decides to rebo

A few days ago our wifi suddenly stopped working across all devices. After my mother spoke with support she was able to get only her laptop to work through the Ethernet cord she had attached which is odd because my PS4 was also attached via Ethernet and would not work. So the next day we were sent a

I am constantly disappointed with the performance of the internet I am provided. I pay for up to "400 Mb/Ps" or 50 Mbs for anyone who is not trying to make it seem faster than it really is; and yet I have only ever gotten this speed either shortly after I get off the phone with them to complain or w

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

Can you please provide me with the proper APN Settings for an unlocked Nighthawk M1100? Thank you!

My dog ate the Green wire that goes from the wall jack to my ATT modem. It is smaller than a Cat5 wire, but I don't know what it is called.  What is it called and can I purchase one from Best Buy or somewhere.  I need back up ASAP.  Hopefully it is not a ATT thing I have to wait for.

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

We're about to move, but because of the relatively long time between moving out of our current apartment and moving into the new house, we've been advised to cancel our service and then sign up for a new service. We've been instructed to return a modem which I was under the impression was locked

Hello,Recently I've been trying to portforward a game server through my BGW210-700 gateway, but the port hasn't been able to be opened. It's currently connected to my router and that router is connected to my PC.I'm a little confused on how IP-Passthrough is supposed to work, but I've gone through t

We had this problem with our previous router as well. When we called tech support they checked everything, including the outside line, then sent us a new router. The problem cropped up again almost immediately with the new router. I've verified that it's not just the outside line or incoming DSL ser

We are troubleshooting issues with our modem, 5268AC. Some issues for your guidance. I've looked at the posts through the first few pages of a search for this modem. 1) Slow page load, clear device list, reset modem. When we try to access the modem, the pages load VERY slowly. We plan to clear th

I have really slow internet speed (28mb/s up, 1.77mb/s down, avg in my county is 100mb/s or more), even though I have U-verse. I have tried turning it on/off, disconnecting all my devices, disconnecting my router, everything AT&T recommends. I have even bought another modem, and still that didn'

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Here is my problem…. I have two 1 gigabit connections. I am trying to create a DUAL WAN with a load balance. (I have an ASUS GT-AX11000 router, and another one behind it setup as an AImesh.) The two ISPs each have a separate modem. The xfinity comcast has an XB-6A modem/router. I set it to bridge

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Hi, I’m having some annoying and frustrating problems with my router that my family bought from att about 2 years ago. We bought it in hopes that the internet speed would be better but it didn’t change a thing. Now for about a few month our router has been acting up and not connecting to the interne