Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (500)

Relevance

Accepted Solution

Official Solution

Best Router/Gateway/Modem for ATT FIber

I am looking into switching to ATT Fiber and wondering about equipment. My house is fairly large and has plaster walls which makes it hard to broadcast wifi signal across the entire house. First, would the gear ATT provides be fast and cover my entire house? And if not, would it be possible to eithe

Questions

1.5K

1

0

Accepted Solution

Official Solution

AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

Questions

6.8K

1

0

Accepted Solution

Official Solution

can you use your own modem BGW210-700

I have read yes and no on this subject

Questions

899

1

0

Accepted Solution

Official Solution

ATT AirTies 4791 disable band steering

If I disable band steering on my modem, will it also disable band steering on my extenders? I need to have seperate networks for my ring cameras because they keep defaulting to the 5ghz band and dropping connection since they're outside so I need to put them on the 2.4ghz.

Questions

76

1

0

Accepted Solution

Official Solution

Cannot vpn to work computer

We have UVerse hi speed internet, tv and phone bundle.  After a tv problem AT&T installed a new modem, after which I can no longer access my work computer via tunnel/rdp setup.  I can open the tunnel successfully--just can't log in with the rdp link.  IT guy can login from his computer using my rdp,

Questions

16.2K

2

0

Accepted Solution

Official Solution

Need new data cable for Uverse

I need a new data cable for my AT&T Uverse gateway Model 5268 ACFXN. What kind is best?

Questions

2.6K

1

0

0

Accepted Solution

Official Solution

can get icmp reply

I have a model 3801GHV and for the life of me I can't figure out how to adjust the settings to allow me to get an ICMP ping reply back to my laptop. I can ping everything inside the network except the gateway, it doesn't reply and lets nothing else reply either which sucks because I'm studying for m

Questions

3.2K

3

0

0

Accepted Solution

Official Solution

5Ghz guest network

Is it possible to create a guest network on 5Ghz ratio with AT&T modem? Or it is only available on 2.4Ghz

Questions

102

1

0

Accepted Solution

Official Solution

USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

454

5

Accepted Solution

Official Solution

Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

Questions

1.3K

2

0

0

Accepted Solution

Official Solution

ONT rather than Gateway

I have the 1000 Mbps fiber but do not use the gateway, I have a Mesh system that works great. I would like to get rid of the gateway but need an ONT to convert fiber to Ethernet. Does AT&T have one?

Questions

274

1

0

Accepted Solution

Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

282

4

0

Accepted Solution

Official Solution

Not able to access specific web address on router

Hello, I'm Kelsey M. I've run into some problems. Maybe you can help? I have a website, And it seems to me that only things that can't connect to it are the computers, phones, and other technology in my house. I get an error which will be posted below. I've tried multiple computers and devices in my

Questions

1.5K

1

0

0

Accepted Solution

Official Solution

Remote access to ATT Pace 5268 Cable Modem?

Novice question about remote access to the ATT Pace 5268 modem. I provide IT support for my father-in-law who lives cross-town. His old ATT Arris NVG599 cable modem allowed me to see make config changes via port 30677. ATT upgraded his cable modem to a Pace 5268. Research suggests that remote ac

Questions

135

2

0

Accepted Solution

Official Solution

Severe static on phone line 2 with new u-verse dsl modem

The old AT&T u-verse dsl modem/router (silver, 2-Wire xxx type) failed after many years.So they gave me a new, smaller black dsl modem recently.When the telephone line is plugged in (for u-verse phone service) on phone line 1, it causes massive static on the 2nd phone line in the house (MagicJack, r

Questions

1.8K

2

0

0

Accepted Solution

Official Solution

ATT 1000Mpbs -- can I use my own modem to save money?

ATT 1000mbps -- can I use my own modem to save money? Looking to sign up for the 1000mpbs plan.  Can I save money buy buying/using my own modem?  Or, will AT&T charge me anyway for this?

Questions

317

1

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

244

6

0

Accepted Solution

Official Solution

what other methods to block websites ?

since the option "Parental Controls : is Disabled'" I heard people say buy generic router to block websites, what router do you recommand , and is there a guide how to do the ip pass through ? thanks"

Questions

144

7

Accepted Solution

Official Solution

My Own Modem/Router

I am looking at options concerning my Internet service. One thing I would like to do is to replace the 2-Wire gateway provided with AT&T with one that I purchase. Is that possible? If so, what are some recommendations? If Not, why? Thanks.

Questions

127

1

0

Accepted Solution

Official Solution

Need to return Modem

AT&T mailed a new modem to me and I have to return the old one. But to where?  I don't find any instructions.

Questions

340

3

0

Not finding what you're looking for?