We have UVerse hi speed internet, tv and phone bundle.  After a tv problem AT&T installed a new modem, after which I can no longer access my work computer via tunnel/rdp setup.  I can open the tunnel successfully--just can't log in with the rdp link.  IT guy can login from his computer using my rdp,

I need a new data cable for my AT&T Uverse gateway Model 5268 ACFXN. What kind is best?

Is it possible to create a guest network on 5Ghz ratio with AT&T modem? Or it is only available on 2.4Ghz

I have read yes and no on this subject

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

I have the 1000 Mbps fiber but do not use the gateway, I have a Mesh system that works great. I would like to get rid of the gateway but need an ONT to convert fiber to Ethernet. Does AT&T have one?

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

I have a model 3801GHV and for the life of me I can't figure out how to adjust the settings to allow me to get an ICMP ping reply back to my laptop. I can ping everything inside the network except the gateway, it doesn't reply and lets nothing else reply either which sucks because I'm studying for m

I am looking at options concerning my Internet service. One thing I would like to do is to replace the 2-Wire gateway provided with AT&T with one that I purchase. Is that possible? If so, what are some recommendations? If Not, why? Thanks.

Hello, I'm Kelsey M. I've run into some problems. Maybe you can help? I have a website, And it seems to me that only things that can't connect to it are the computers, phones, and other technology in my house. I get an error which will be posted below. I've tried multiple computers and devices in my

Novice question about remote access to the ATT Pace 5268 modem. I provide IT support for my father-in-law who lives cross-town. His old ATT Arris NVG599 cable modem allowed me to see make config changes via port 30677. ATT upgraded his cable modem to a Pace 5268. Research suggests that remote ac

The old AT&T u-verse dsl modem/router (silver, 2-Wire xxx type) failed after many years.So they gave me a new, smaller black dsl modem recently.When the telephone line is plugged in (for u-verse phone service) on phone line 1, it causes massive static on the 2nd phone line in the house (MagicJack, r

I have been dealing with settings on the latest modem provided by AT&T. Security settings wpa2 - is not the latest version.  ac/n/b etc.  is not the latest also.  When will AT&T provide software upgrades, if possible, for BGW210-700???  Are upgrades possible???  Doe

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

ATT 1000mbps -- can I use my own modem to save money? Looking to sign up for the 1000mpbs plan.  Can I save money buy buying/using my own modem?  Or, will AT&T charge me anyway for this?

I recently had installed ATT&T fiber. I received the modem/router BGW210. The signal is really bad. How can I used my own router that I had before with my ex-ISP. I have an ASUS RT-AC68U. The tech that did the installation told me I couldn't use the router because the equipment install is modem/rout

Hey there, I moved recently from one address to another, keeping my ATT service the same. I was instructed to hold on to our equipment and use at the new house.  Tech installed our service with the aforementioned equipment and it's working great. However, I have gotten a few notices now (e

Netgear Nighthawk R7350. Wifi works but the ethernet connection through the Motorola NVG589 gateway doesn’t. I have tried all the recommended passthrough configurations including both dynamic and fixed DHCP. The gateway does not report the router’s MAC address - it does show all the other devices o

AT&T mailed a new modem to me and I have to return the old one. But to where?  I don't find any instructions.

We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi.  I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall.  What about IP Passthrough settings under the Firewall