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a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

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310

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Best Router/Gateway/Modem for ATT FIber

I am looking into switching to ATT Fiber and wondering about equipment. My house is fairly large and has plaster walls which makes it hard to broadcast wifi signal across the entire house. First, would the gear ATT provides be fast and cover my entire house? And if not, would it be possible to eithe

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1.5K

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BGW210-700 Security Issue

I connected to AT&T Internet a few days ago and so far I am satisfied with the performance. The modem/router installed was the BGW210-700. When service came on I initially changed only the WiFi SSID and password (it was late at night).  The next day an AT&T technician came, brought up

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238

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Cannot vpn to work computer

We have UVerse hi speed internet, tv and phone bundle.  After a tv problem AT&T installed a new modem, after which I can no longer access my work computer via tunnel/rdp setup.  I can open the tunnel successfully--just can't log in with the rdp link.  IT guy can login from his computer using my rdp,

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16.2K

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can you use your own modem BGW210-700

I have read yes and no on this subject

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904

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ATT AirTies 4791 disable band steering

If I disable band steering on my modem, will it also disable band steering on my extenders? I need to have seperate networks for my ring cameras because they keep defaulting to the 5ghz band and dropping connection since they're outside so I need to put them on the 2.4ghz.

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111

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Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

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1.4K

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5Ghz guest network

Is it possible to create a guest network on 5Ghz ratio with AT&T modem? Or it is only available on 2.4Ghz

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243

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Returning multiple boxes of equipment that was erroneously sent to me?

I had a problem with my Gateway modem. AT&T sent me not only 1 new modem but 3. I switched the old one out with one of the new ones. But how to I return the others and make sure that I get credit for them all? The one new modem I installed had a return label for returning the old one. I called c

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171

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

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492

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ONT rather than Gateway

I have the 1000 Mbps fiber but do not use the gateway, I have a Mesh system that works great. I would like to get rid of the gateway but need an ONT to convert fiber to Ethernet. Does AT&T have one?

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637

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Need new data cable for Uverse

I need a new data cable for my AT&T Uverse gateway Model 5268 ACFXN. What kind is best?

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2.6K

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can get icmp reply

I have a model 3801GHV and for the life of me I can't figure out how to adjust the settings to allow me to get an ICMP ping reply back to my laptop. I can ping everything inside the network except the gateway, it doesn't reply and lets nothing else reply either which sucks because I'm studying for m

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3.2K

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

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522

5

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Plan 100 Mbps - What is My Expected Download Speed?

I am not in a fiber area yet so my plan is the 100 Mbps speed. I have confirmed that the router is receiving 100 Mbps. The switch that I am using is a 1G speed and I have confirmed that my PC card is reading 1Gb. Why can I never get more than 6 - 14 Mbps download when testing it through the typica

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256

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AT&T fiber - Using ASUS RT-AC68U with BGW210

I recently had installed ATT&T fiber. I received the modem/router BGW210. The signal is really bad. How can I used my own router that I had before with my ex-ISP. I have an ASUS RT-AC68U. The tech that did the installation told me I couldn't use the router because the equipment install is modem/rout

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10.2K

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Not able to access specific web address on router

Hello, I'm Kelsey M. I've run into some problems. Maybe you can help? I have a website, And it seems to me that only things that can't connect to it are the computers, phones, and other technology in my house. I get an error which will be posted below. I've tried multiple computers and devices in my

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1.6K

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My Own Modem/Router

I am looking at options concerning my Internet service. One thing I would like to do is to replace the 2-Wire gateway provided with AT&T with one that I purchase. Is that possible? If so, what are some recommendations? If Not, why? Thanks.

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152

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Remote access to ATT Pace 5268 Cable Modem?

Novice question about remote access to the ATT Pace 5268 modem. I provide IT support for my father-in-law who lives cross-town. His old ATT Arris NVG599 cable modem allowed me to see make config changes via port 30677. ATT upgraded his cable modem to a Pace 5268. Research suggests that remote ac

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165

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BGW320-500 as passthrough to eero Pro home wifi

We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi.  I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall.  What about IP Passthrough settings under the Firewall

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2.2K

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