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Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

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10.7K

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Using personally owned modem and router

We are moving and looking at AT&T as a potential internet provider. We own our modem and router. Is there an AT&T plan that would allow us to use our own equipment instead of renting the AT&T Gateway?

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2.2K

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Nokia BGW320-505

I want to use a NetdumaR2 Gaming Router instead of my current Nokia BGW320-505. How do I make this happen?  

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1.5K

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BGW320-500 Passthrough Connection Assistance

I just got ATT fiber installed to the BGW320-500 Gateway. I'm wondering if there is an advantage in using my ASUS RT-AX58U for the wireless connections. Also if I use the passthrough method, should I connect the ethernet clients to to BGW320 or to the ASUS router? Thanks

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5.3K

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What modem/router can I use as Bridge to connect to the AT&T gateway? Any recommendations?

Currently I am using a BGW210 modem/router that was provided by ATT and I'd like to know what are the supported brands and references that I can use to connect to this one. Also, would this AT&T modem support wifi 6? Thank you!

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605

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DMZ mode resetting on my UVERSE Modem

A recent issue has cropped up on my Modem setup. I've had DMZ mode set up to a specific host on my network for years. After a few hours/days, my host suddenly reverts to the local lan ip address (192.168.1.xxx). When I check the modem, I see that DMZ is no longer configured. I then have to reselect

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102

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

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2.1K

5

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Do i have to pay equipment fee with gigabit fiber if i own an NVG 599?

So i have a question, If i own an NVG 599 (long story short, my friend lost one when he moved, paid the fee when they cancelled the service and found it in a box in their attic later and gave it to me), would i be able to use it and would i still have to pay the "lease equipment" fee for AT&T Fiber

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2.4K

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How Do I Remove OLD Devices from showing up on my Network?

I have a 5268AC Modem/Router with Fiber internet. I see no option to remove old devices from my network that no longer exist. For instance, I purchased a Dell Laptop a couple of months ago, which I have since returned, yet it still exists in the list of my devices as inactive. Why is it still showin

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21.7K

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Using a 3600HGV gateway on a new line

Hi, I have two friends that are att dsl users. One, G, has the 3600hgv dsl gateway and the other, L,  has the motorola 2210 dsl modem. G, with the gateway is moving to the house of the friend, L, with the modem. They would like to use the gateway because it has a wireless router. So the question is,

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Getting a message that says I have no data availible, but I already purchased pre-paid data.

I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data p

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Motorola 2210-02-1att Modem possible toubleshooting help?

I recently signed up for the 3mbps Uverse High Speed internet. My problem is that I'm only recieving and average of .15 mbps. I've already made sure that the signal is not the problem because I've placed my modem and router in an optimal location. I think the problem is something to do with the mode

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What Netgear WiFi modem routers work with AT&T Fiber internet?

What Netgear WiFi modem routers work with AT&T Fiber internet?

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304

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a technician will be taking a look at my Arris modem/router NVG 589 tomorrow and if it needs replacemnt

The modem/router is not 100% anymore and as a result I'm losing internet connectivity.  Comes and goes.  My fear is that it will be replaced and, of course, I will be stuck with monthly payment for the fix.  More like a monthly rental fee on the replacement. I don't want to have to

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271

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U-verse Internet and TV Down - Quick Fixes & Solutions from AT&T

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

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25K

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I canceled my DSL account, do I need to return the modem?

I canceled my DSL account, do I need to return the modem? The AT&T representative did not say anything to me about returning any equipment. I just want to be sure I don't get charged later for this.

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213

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AT&T Cable Modem Router: Change/Replace w/ Personal Cable Modem Router

Hello:Is there anyone who might be able to lead me in the right direction regarding a few questions that I am eager to have answered that pertain to Cable Modem Routers? Specifically, I would like to change/replace out the cable modem router that AT&T issued me when they first installed my internet

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6.8K

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Motorola M2600 router

I have an Arviss NVG599 modem/router for my internet and want to install a Motorola M2600 router in tandem from the NVG599 WAN line so I can get better internet coverage. What do I need to do to get these two routers working together?

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74

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Network Registration of an IoT Device

Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.

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229

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Cell Phone Signal Booster Registration??? AT&T is denying they allow these!?! Amazon says they Do! Who is lying to me???

I have called twice to AT&T and gotten the same answer about my Cell Phone Signal Booster made by Phonetone. They deny they support it and act like I am speaking chinese and they have never heard of signal boosters. They say they stopped offering them years ago and stopped allowing them. Yet on A

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