Moved to Att fibre from comcast recently assuming it will provide better performance and will be reliable. I work from home and therefore internet is very critical for me. This morning I woke up with no internet service, turn out the modem somehow dies and would not power up at all. Called att suppo

Has anyone in Durham, NC, specifically in the Trinity Park area, noticed that over the past 2 months or so their internet service has gone down at least once a week? I've checked with neighbors and theirs is down when mine is, so I know it's not my equipment. Again, this seems to be happening weekly

Unexpectedly in the middle of a gaming session an Xbox alert popped up telling me I had been disconnected and needed to reconnect.  A full day later of dealing with Xbox Support, finally got me to looking at the Modem.   Can anybody help me in getting my NAT type back to Open, Xbox One seeing my ATT

Red light is flashing slowly. I’ve unplugged and replugged power and fiber optics connection. I’ve used the reset button twice and there’s no outages in my area. Need more support

So the power just went out in the area. It cam beack on. Router has not rebooted propery so had to do so myself. 4 times. Red light on "broadband #2" flashing, green light everywhere else - except "service" which is not lit at all. please helep!

hello! im having a lot of issues with my internet connection, the problem started when the lights went out for a few minutes, then when it came back, the modem was blinking green and red like a christmas tree light, then i tried to reset holding the reset button for 20 seconds, but istill the same p

How and where are Uverse and Internet modulated on the carrier signal? I lost internet and continued to have TV.  AT&T said it was a bad Gateway modem.  Computer continued to use all my Bluetooth devises said the network was down.  Don't understand.

NEW ...ATT 5G Fiber ISP just installed; only getting between; 1.5 to 1.47MB download from speeds ethernet but get 3.5MB upload.How can I fix it?Twice, TECHS, have come out now, and say it's my system! It does not make sense: Using (1) Cat 6 ethernet directly from modem into 10G NIC card NIC settin

Can I get a technician to come to my house and move my modem/Wi-Fi router to a different location?

I called customer service at 10:50am and they didn't call back until 1:21pm at which point I was unavailable and missed it. Anyone know how to get a real person a bit faster? I keep getting emails and calls to return my equipment but I'm still using it and was told to ignore it and I'm afraid I'll

The lights on the front of my Motorola modem quit flashing (no lights at all) on Thursday even though the power cord seems to be working. I cannot connect to the internet and when I contacted support, they said it was because of a outage in my area. Shouldn't the power light on the front of the mode

Cannot connect my devices to the PACE 5268AC. The "Smart Home Manager Tool" only wanted to tell me how to id the wifi name on the list on my devices (the desk top is online); however, the problem was, My wifi name is not listed on any of my devices (phone and Kindle). Eventually, it Smart Home Mana

I have Uverse internet (router built into modem) and am wondering if I can use Google WiFi to improve my WiFi connections? If so, would I need to get a different modem?

Can I buy my own modem for ATT fiber or do I have to continue to rent?

I have a 25MB ATT DSL line (the best I can do here in the country) that comes into one end of my basement to an ATT-provided Arris BGW 210-700 wireless gateway that is a combination modem/wireless router. I currently have that connected via CAT6 cable to a TP-Link AC1750 Archer C7 wireless router i

I am on an ATT Fiber connection with a Pace 5268 Router/Modem. My Xbox NAT type is set to medium so I wanted to do a pinhole in the firewall to just allow the Xbox to port forward through port 3074. Apparently this "should" give me a NAT type of open which I think would fix the problem of not being

As I understand it when the availability search returns a positive result. That does mean that my specific address has at some point already been connected to fiber at some prior point. I have the Self installation kit but I do not seem to be able to locate the ONF port. The purpose of this message

How does one use a private router for bridging/routing one's vpn traffic over the gateway router without resetting/factory defaults?Thanks for the help

I have an ATT PACE DSL Gateway Model 4111N modem which has worked for the past year but last week I had an issue all of a sudden where the Power, Wireless, and Broadband lights are solid green, but the Service light is blank. When I restart the modem the Service light is blinking green, then goes to

sim card data only prepaid, sierra wireless wwan mc7355 , looking to purchase a sim card, panasonic cf 31.