I had trouble activating my microcell--it was stuck doing NOTHING, after following directions carefully three or four times.  AT&T secondary support verified I was doing all the required steps, and sent me to my ISP.  It took a while to get to their (really) technical support, but after I did, Joe l

I'm new to U-Verse Internet, so bear with me.  Previously I had both a modem and a separate router.My Question, is the AT&T U-Verse 5031NV Wifi Gateway, both a modem and router, combined?Or do I need a separate router, as well?

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Is there a diagram that illustrates the connectivity flow? I've read conflicting information as to the actual build out.  What comes into my residence?  What type of interface is mounted?  Where is it mounted?  What type of connection(s)?  What is the connection to the mode

I had a couple of problems with internet access in the past month. I don't know if my 8 year old modem ARRIS NVG510 is the problem or not. What would be a replacement model? I have Internet Basic 6 service. Thanks.

Can anyone please help me?ihave been trying and trying tochange the security Key on my uverse internet modemNVG510.I have followed all the directions I have found even through the customer forums.I tried chatting with a rep last night.He just sent me info link to my email,the exact linkI asked him n

Woke up today to no Internet connection. Checked the modem and none of the lights were on. I unplugged it plugged it back in, nothing. I tried using different outlets, again, nothing. I don't have any other cords to try it out and leaving the house and getting one isn't an option currently. I'd appr

Can you purchase your own modem or do you have to lease from ATT?

Can the Arris bgw210-700 be put into bridge mode? I'd like to deploy a private firewall.

I'm trying to upgrade my router and modem, but wondering if I absolutely need one or the other provided from AT&T in order for it to work.

I want to purchase NETGEAR Nighthawk AX12 12-Stream Wifi 6 Router (RAX200). Please advise.

I'd like to cascade the BGW320 into my other router that's set up behind it, including managing a block of public static IPs I got. My understanding of what I'm trying to accomplish is to make the BGW320 as hands-off as possible so that the UDMP can manage the firewall and all traffic. I can find in

Does ATT offer a modem that can handle 3 wired connections to 3 different PCs? I know, of course, we get the wireless connection, but because of the type of work I do, my system requires a wired connection to the modem. I believe we only have 2 wired ports, and both are currently being used. I need

We are in the process of buying a house. I checked and 1,000 up/down fiber is available from AT&T. I had fiber before but I'm thinking this is a much different setup.  Is it possible to get a fiber connection out of the AT&T modem?  Like if I want to go: ---->Into house--->AT&T Modem---->SFP+---->Fi

I had my internet service shut off, but paid my bill and am all caught up. My account even has credit on it. But my modem is still not connecting to the internet even though the green lights are all showing appropriately, I've done a hard reset, unplugged and replugged, restarted the other device, n

Hello, Just had a funny problem come up last night. I was running a speedtest from www.speedtest.net and it said my Download was 5.95 and Upload was 2.00. I am on the Max Plus plan which is 18MBPS. Now here is the weird thing. I had Wi-Fi setup on a third party router, a Netgear. I re enabled wirele

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

I tried to Google and look on at&t's website; however, was unsuccessful. Does anyone know where you can find out which gateway/modem is compatible with at&t (internet 50, this is the max speed at&t offers to my apartment complex)? Any help would be greatly appreciated.

Hi ... I have had ATT Fiber 1000 for 1.5years now w/ PACE ATT equipment. For the most part has been fine. I certainly don't get the 1000 speed (closer to 300 on wifi) but hasn't been an issue until late. We have used a TP-Link to extent which has been a little more challenging, while dual banded it

Hello! We will be new customers and I wanted to see if the below product would be fine for hookup for internet.   MOTOROLA-MG7550-AC1900-Gigabit-Maximum   [EDITED per Community Guidelines]   Thank you!