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Terrible service on getting a phone exchanged an still not getting it resolved....!!!!

I have the wireless unlimited plan .. after having verizon for 25+ years .. I made a tough decision to switch carries do to the money I would save.. If I knew all the trouble I would have an all the wasted time and miles put on my car by visit stores or holding online or the phone..I never would hav

Questions

 • Wireless Account

510

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Wireless switched to Unified Again

I have 4 wireless mobile devices with AT&T and a happy customer for approximately 15 years. Today, I called to verify one of the wireless devices reports suspended/ stolen. As I asked questions about the account, the rep informed me the account is a Unified Account Again. Why??? I do not have any ot

Questions

 • Wireless Account

119

3

0

0

EOS CCA problems with your service

I have something from EOS CCA showing up on my credit and have no information regarding what it is for.   It says it is in reference to ATT mobility.  I went to AT&T and they could not help me because they have no records on my account with any past due.  I have 6 phones on an account and a Uverse p

Questions

 • Wireless Account

388

1

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Unified Customer Service Reps need training

I have mobile wireless devices with AT&T and no other services. Why are the Unified Customer Reps rude? The reps I've spoken to are not knowledgable about wireless mobility services and they can't switch my wireless my service back to a mobility. AT& T Customer Service can be better.

Questions

 • Wireless Account

70

1

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How To Check Mobile Data Usage - Info From The AT&T Community Team

If you’re here, you’re probably wondering how much data you have used. I have you covered. AT&T will help you keep track AT&T will send you a text if you have used 75% of your 22GB.   Ways you can check your data Sign into your account at att.com or Call *3282# (*DATA#)

Questions

 • Wireless Account

2.9K

1

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Accepted Solution

Official Solution

I have multiple AT&T accounts and IDs, which one do I use for my Wireless account?

AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have solut

Questions

 • Wireless Account

677

1

0

0

Accepted Solution

Official Solution

Late Payment Arrangements - How To Set It Up!

Need extra time to make a payment? Not to worry, with the myATT app, you have the ability to schedule a late payment and setup a new payment method! Setting Up A Late Payment/ Splitting Your Payment Go to Make a payment arrangement to see your available payment options. Pick the date you

Questions

 • Wireless Billing

59.4K

17

0

Accepted Solution

Official Solution

Activate your New Phone – Steps from AT&T

If you purchased your phone online, you may need to activate your new phone and SIM card before use. Below we have helpful tips to make this an easy process. Once you are done activating your device, you can log in to your myAT&T account where you can check information like billing, features,

Questions

 • Wireless Account

2.3K

3

0

Accepted Solution

Official Solution

Don't let a contract tether you down - get AT&T Prepaid

You don’t have to be tied down With AT&T Prepaid, talk when you want, pay when you want, and turn it off when you want! Check out the great plans and phone choices to see which one works for you! Perks:No contract – use your service when you want, turn it off when you don’t.On holiday? – If you are

Questions

 • Plans & Features

7.1K

3

0

Accepted Solution

Official Solution

Samsung Galaxy Note10+ 5G

The Next Level of Power The Samsung Galaxy Note10+ 5G is coming and with it, a whole new mobile experience. Are you a gamer? Are you an indy filmmaker? Need extra storage space for all of your pictures? You get that + more.    Some of the Next Level features  Next Generation

Questions

 • Samsung

2.4K

5

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Accepted Solution

Official Solution

AT&T Troubleshoot & Resolve - A Tool For All Service!

Service Down? Fix it Now With Our Online Tools    Your One Stop Shop For Your Troubleshooting Needs Having trouble with your mobile device? Is your TV service acting up? Is your internet too slow or not working? Is that remote giving you trouble? Is the new Mobile Hot Spot not working

Questions

 • Network Coverage

18.4K

4

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Official Solution

Blocked Call List - Solutions From AT&T

Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking

Questions

 • AT&T Phone Features

10.7K

5

0

Accepted Solution

Official Solution

Open NAT Type & Mobile Hotspots - A Solution From AT&T

Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.   Not to worry, we have a sol

Questions

 • Device Features

15.6K

14

0

Accepted Solution

Official Solution

How To Block Calls – Options & Solutions From AT&T

Are you receiving unwanted calls, spam calls? Are you concerned about numbers that look like yours? We have great tools and features that can help with these unwanted calls.   Note: If you did not initiate contact with AT&T or any other company, do not share your information. If you were

Questions

 • Account Features

17.3K

7

0

Accepted Solution

Official Solution

AutoPay - How To Enroll & Change Your Payment Method

We all know life is busy! Paying bills can be time consuming and we all know time is valuable! Save some time by enrolling into autopay! How To Enroll in AutoPay! Go to AutoPay. If you have multiple accounts, select the account you want to sign up for AutoPay. Toggle AutoPay On.

Questions

 • Wireless Billing

25.3K

5

0

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Official Solution

Dropped Calls & Low Signal - Solutions From The AT&T Community

Zero Bars or No Network Help Many things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it. Signal Loss - Is It Us or Something Else? Environmental Factors - Dead Zones At my sister’s house, there is one

Questions

 • Network Coverage

85.7K

41

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