Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I frequently use my work BB10 phone to check my text and MMS messages from my personal # via the messages.att.net site. (The Q10 gets better coverage and it's newer/faster than my Android.) I've been able to do this for a long time with no issues on both phones -- sometimes it's faster to use
Questions
•
Data & Messaging Features, Internet Tethering
My son's phone was used in the commission of a crime against him and is now in the posession of the Attorney General's Office of our state. I went to the ATT store, explained the situation and was informed the best solution was for me to do an upgrade and get him a new iphone 5. It appears ATT wil
Questions
•
Wireless Account
Microsodt rolled out Windows 10 mobile for some Windows 8.1 phones. Microsoft offers Windows 10 adviser upgrade app through microsoft store to see if your phone is elgable to have Windows 10 mobile on my device.I have Lumia 640 XL LTE Windows 8.1 phone download the Windows 10 adviser app to see if i
Questions
•
Phone & Device Upgrades
I was told I could transfer my cell phone from my parents account to my personal account (internet), same plan same price. The opposite was actually true: approx. $50/month plan for my line currently was going to be charged at $95/month; and I was told by Chris TOBR supervisor a social security numb
Questions
•
Wireless Billing
Hey AT&T. Thank you for the call protect app. It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls? So, I get a call and it gets through truecall
Questions
•
Wireless Account
On the phone today, an AT&T sales rep told me that she herself is a Spanish-speaking Colombian and that one of the Nokia Lumia 520 Windows 8.1 AT&T Go Phone smartphone wireless calling plans costs just a monthly flat-rate of $30 per month, regardless of any "unlimited" calls or messages that I ever
Questions
•
More AT&T PREPAID Discussions
I'm sure you're wondering why I'd want to do such a thing. I would like to pay the ETF to get out of my current 2 year commitment so that I will not be charged additional "access fees" each month because I have a mobile share plan & am under contract. I still however, want to keep my plan and all li
Questions
•
Wireless Account
Hey everyone! I called AT&T for an answer, but they're still investigating. I figured I'd ask here as well... When I log in to my account and go to talk/text/data logs, my text message logs are missing from my February statement up until now. It's only showing mobile data. I can see all my text
Questions
•
Wireless Account
Has anyone else experienced an issue with there hot spot with their phone?I have used it tons of times in the past and for the last few months it will only allow my computer to go to Gmail and Yahoo. it will not allow my pc to go to any other web pages. I have shown numerous times to reps at the ATT
Questions
•
Apple
What does it do? Its under android settings , mobile what doesnt it do? What happens without it? Device 8gb note 9
Questions
•
Android
recently I am using Samsung galaxy j7. this is a very good device. I am using it for a long. recently I am facing a display problem on it. the screen sometimes flashing when especially the brightness is minimum. I have visited mobile repair Dubai and I get proper guidance. they provide quality servi
Questions
•
Phone & Device Upgrades
Hi, I was wondering if there was a way to call to French mobiles with GoPhone. Currently the international long-distance package only includes French landlines, and I'd like to know how to call mobiles. Thanks.
Questions
•
More AT&T PREPAID Discussions
I went into ATT store in November 2016 to upgrade my phone. Guy told me that I'd get it free if I added Direct TV and in the end would pay $5 less. Now, my fault because I didn't look at my autopay amounts until now (9 months later), but utter lies. I pay for Direct TV *and* installment plan on iPho
Questions
•
Wireless Billing
I would like to add my cell number to my account for problems I might have in the future. Tried adding it but got error PROFCBR114. Please let me know what's needed. Thanks for your help.
Questions
•
AT&T Phone Account
I previously had a Virtual Prepaid Calling card to use for calling from US Mobile phones to Mobile and some Landline phones in GABON (Africa). The previous international calling rates to Gabon Mobiles was around $0.20 - $0.25 per minute, but sometime in 2018 the rates went to $0.40 - $0.67 per minut
Questions
•
Account & Usage
Hi Please suggest me the best 5.7 inch or bigger screen smartphone price should be under 100$. Thanks
Questions
•
Android
I recently got married and my wife has an AT&T plan with unlimited data for her iPhone. My wife and I are not yet on the same AT&T plan but we are exploring options. My daughter and I are on another family member's plan and wish to transfer our phones (my iPhone, my daughter's standard mobile phon
Questions
•
Wireless Account