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Unlimited Data Over 22GB

I was considering switching to the unlimited plan but had a question regarding some fine print regarding going over 22gb.  It states "Streaming, picture & video messaging, and other data types, such as sponsored data, won’t work."  Does this mean that once I hit 22gb on my device I can no longer str

Questions

 • Wireless Account

1.3K

4

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.3K

2

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Closed

Welcome to AT&T Community - Solutions & Tips to Resolve Mobility, Internet, and Email

Learn how to resolve most issues fast and easy You'll find some fast fixes for our top 3 issues for our products. Below that, more information on how to resolve, improve, and understand how your services work. Also, don't forget to check out currently.com! You can view email, online news, search t

Questions

 • Account Features

163.8K

2

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Official Solution

AT&T's Parental Controls For Your Kids

Parental Controls and More with AT&T Secure Family™ Having a mobile device is a great tool that allows your kids to keep in touch with you. Not only does a mobile device give your kids access to the world via the internet but it allows your kids to talk to their friends, play online games,

Questions

 • Account Features

81.8K

9

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Sponsored Data and DIRECTV NOW

We know that some of our members are wondering how DIRECTV NOW will affect their AT&T Mobile Wireless plan. We have a few the answers below for commonly asked questions.   Streaming and Your AT&T Mobile Device   If you’re a DIRECTV NOW and AT&T Wireless customer, streaming most DIRECTV NOW movies an

Questions

 • Wireless Billing

1.3K

1

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IMO Discount inactive, work for Best Buy

I am a Best Buy mobile sales consultant and sell/activate AT&T phones almost daily. My IMO discount recently stopped and I am concerned as to why. I cannot afford the full cost without discount and really hope this will be rectified before it affects my next bill. The site tells me to reach out to m

Questions

 • Wireless Billing

1.5K

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Broken or Cracked Screen – Get It Fixed!

Broken or Cracked Screen – Get It Fixed! We have all been there, the dread after you have dropped your phone, “I hope the screen is not cracked!” If this is you and your screen was cracked, we have you covered! You may be able to get your cracked screen repaired instead of replacing your phone

Questions

 • Device Features

50.3K

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Official Solution

Blocked Call List - Solutions From AT&T

Are you receiving unwanted calls on your home phone? What about spam calls? Are you looking for a way to block these types of calls? We have some great tools and features that can help you do just that and more depending on the type of device you have. Digital Home Phone Digital Call Blocking

Questions

 • AT&T Phone Features

11.3K

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Improve Hot Spot Wi-Fi - A Solution From AT&T Community

Some AT&T Hot Spots have the option to adjust settings to improve your Wi-Fi range and band. This can help improve your MiFi experience.   Note: Some mobile Hot Spots do not have the option to adjust Wi-Fi Band or Wi-fi Range due to system limitations of the device.   Things T

Questions

 • Wearables

16.5K

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We are working to resolve Digital Life app issues

Attention Digital Life Customers:   We are experiencing technical issues that could impact your ability to access to the Digital Life mobile app.    We appreciate your patience as we work to resolve the matter as quickly as possible.   If you cannot access your Digital Life mobile app, please use th

Questions

 • Apps & Programs

446

2

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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message "ERR: Alarm not sent to AT&T" on your keypad AND your keypad has the flip-down door that covers the buttons, please reset the device by pressing and h

Questions

 • Device Troubleshooting

1.5K

8

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What is the best device to create a mobile hotspot in my car?

What is the best device to create a mobile hotspot in my car?I know I can use any MiFi device to accomplish this, but I'm more interested in a device intended only for use in a vehicle.

Questions

 • Other Phones & Devices

112

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SIM Card Replacement

So I am visiting a different country outside North America and I took out my Att SIM and put it in a box, in order to put a prepaid international card in my phone. When I came back to my room, the lady had thrown away the box with the SIM card inside. I was wondering if to replace the SIM my phone n

Questions

 • Apple

1.4K

3

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How To Check Mobile Data Usage - Info From The AT&T Community Team

If you’re here, you’re probably wondering how much data you have used. I have you covered. AT&T will help you keep track AT&T will send you a text if you have used 75% of your 22GB.   Ways you can check your data Sign into your account at att.com or Call *3282# (*DATA#)

Questions

 • Wireless Account

2.9K

1

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Mobile Tariff Tax

Hi,It would be great if ATT announce Mobile Plans cost including taxes like other carriers do. Thanks,

Questions

 • Account Features

177

1

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AT&T mobile network website DNS cache

I am an AT&T mobile customer. I have a website. I recently moved my website to a new web server, and DNS updated accordingly by the hosting company. It also has new web files and web design. The updates have propagated throughout the web, with the exception of AT&T's mobile network which displays th

Questions

 • Network Coverage

393

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Do NOT get Digital Life!!!

I signed up for the security system with a camera and was told my bill would be $49.98 per month.  The installers came and wanted to put the electronic door lock in.  I didn't want it but they covinced me saying nothing of an additional charge.  The bill came yesterday for $54.99 per month.  I calle

Questions

 • Device Troubleshooting

3K

13

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Mobile security app - not receiving PIN

I enter my cell number and request a PIN to start the mobile security app - get the following screen below - no PIN ever arrives via text - deleted app and downloaded it again , same results this is on iPhone XS iOS 12.3.1 anyone háve suggestions ? Thanks   

Questions

 • Apple

188

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Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

 • Data & Messaging Features, Internet Tethering

463

2

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Double charging for 3 years!

I don't know what has happened to AT&T.  They went form the best of the best, to I can't get away from them fast enough.  I receive approx. 4 calls/day from an AT&T rep attempting to sell me something.  Most of the time, it is a product we already have.  Long story short, upon closer review of our a

Questions

 • AT&T Internet Account

174

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