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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message "ERR: Alarm not sent to AT&T" on your keypad AND your keypad has the flip-down door that covers the buttons, please reset the device by pressing and h

Questions

 • Device Troubleshooting

1.4K

8

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0

We are working to resolve Digital Life app issues

Attention Digital Life Customers:   We are experiencing technical issues that could impact your ability to access to the Digital Life mobile app.    We appreciate your patience as we work to resolve the matter as quickly as possible.   If you cannot access your Digital Life mobile app, please use th

Questions

 • Apps & Programs

441

2

0

0

Accepted Solution

Official Solution

Digital Life App Update for iOS 10 Release

Digital Life Customer,   Thanks for your patience as we worked to resolve the issues with our Digital Life mobile app for iOS users.  Our Digital Life app has been updated to version 2.30 and the update is now available in the app store.

Questions

 • Apps & Programs

1.3K

4

0

0

USA Visit

I will be visiting the USA in July with my family, 6 members on a road trip in the East States. Would appreciate some clarity on the following points:- Mobile Phone Usage1. Can I use iPhone's 'Personal HotSpot' feature on a prepaid mobile SIM? If yes on which tariff?2. Which tariffs are available fo

Questions

 • Data & Messaging Features, Internet Tethering

404

6

0

0

Calling to France mobile with GoPhone

Hi, I was wondering if there was a way to call to French mobiles with GoPhone. Currently the international long-distance package only includes French landlines, and I'd like to know how to call mobiles. Thanks.

Questions

 • More AT&T PREPAID Discussions

633

2

0

0

phone screen doesn't work accurately

recently I am using Samsung galaxy j7. this is a very good device. I am using it for a long. recently I am facing a display problem on it. the screen sometimes flashing when especially the brightness is minimum. I have visited mobile repair Dubai and I get proper guidance. they provide quality servi

Questions

 • Phone & Device Upgrades

117

1

0

0

Were other customers lied to in Fall 2016 about a "free phone upgrade" if you add Direct TV?

I went into ATT store in November 2016 to upgrade my phone. Guy told me that I'd get it free if I added Direct TV and in the end would pay $5 less. Now, my fault because I didn't look at my autopay amounts until now (9 months later), but utter lies. I pay for Direct TV *and* installment plan on iPho

Questions

 • Wireless Billing

91

1

0

0

showtime anytime not working with uverse account

I am a uverse account holder with showtime included in my account. I try to log in on my mobile device app (showtime anytime) and also through the showtime anytime web browser. When selecting uverse as my provider I am then taken TO NO LOG IN PAGE! Please provide the correct log in page for uverse a

Questions

 • AT&T Internet Features

811

1

0

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Windows 10 mobile release update to upgrade Lumia 640xl 8.1 phone

Microsodt rolled out Windows 10 mobile for some Windows 8.1 phones. Microsoft offers Windows 10 adviser upgrade app through microsoft store to see if your phone is elgable to have Windows 10 mobile on my device.I have Lumia 640 XL LTE Windows 8.1 phone download the Windows 10 adviser app to see if i

Questions

 • Phone & Device Upgrades

1.4K

5

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0

AT&T mobile network website DNS cache

I am an AT&T mobile customer. I have a website. I recently moved my website to a new web server, and DNS updated accordingly by the hosting company. It also has new web files and web design. The updates have propagated throughout the web, with the exception of AT&T's mobile network which displays th

Questions

 • Network Coverage

385

0

0

0

Corporate Ethics?

My son's phone was used in the commission of a crime against him and is now in the posession of the Attorney General's Office of our state.  I went to the ATT store, explained the situation and was informed the best solution was for me to do an upgrade and get him a new iphone 5.  It appears ATT wil

Questions

 • Wireless Account

335

1

0

0

better call spam tools

Hey AT&T.  Thank you for the call protect app.  It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls?  So, I get a call and it gets through truecall

Questions

 • Wireless Account

293

1

0

0

Hot spot issues

Has anyone else experienced an issue with there hot spot with their phone?I have used it tons of times in the past and for the last few months it will only allow my computer to go to Gmail and Yahoo. it will not allow my pc to go to any other web pages. I have shown numerous times to reps at the ATT

Questions

 • Apple

135

1

0

0

Mobile Tariff Tax

Hi,It would be great if ATT announce Mobile Plans cost including taxes like other carriers do. Thanks,

Questions

 • Account Features

171

1

0

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AT&T Says One Flat Rate Pays For Everything: Really?!

On the phone today, an AT&T sales rep told me that she herself is a Spanish-speaking Colombian and that one of the Nokia Lumia 520 Windows 8.1 AT&T Go Phone smartphone wireless calling plans costs just a monthly flat-rate of $30 per month, regardless of any "unlimited" calls or messages that I ever

Questions

 • More AT&T PREPAID Discussions

290

1

0

0

Smartphone with 5.7 inch HD Screen

Hi Please suggest me the best 5.7 inch or bigger screen smartphone price should be under 100$. Thanks

Questions

 • Android

586

4

0

Mobile Share Advantage

Hey all, I posted about this a while ago but was wondering about an update?  I have the 3GB Mobile Share Advantage Plan and I have hit the cap.  However, I have not been throttled.  I am NOT complaining, as full speed is great!  I was just wondering if there was a date set to when AT&T will actually

Questions

 • Data & Messaging Features, Internet Tethering

450

2

0

0

Possible to Pay ETF Fee to get out of Contract but Keep Service & Lines?

I'm sure you're wondering why I'd want to do such a thing. I would like to pay the ETF to get out of my current 2 year commitment so that I will not be charged additional "access fees" each month because I have a mobile share plan & am under contract. I still however, want to keep my plan and all li

Questions

 • Wireless Account

213

2

0

0

Cant add mobile number. Keep getting PROFCBR114 Error

I would like to add my cell number to my account for problems I might have in the future. Tried adding it but got error PROFCBR114. Please let me know what's needed. Thanks for your help.

Questions

 • AT&T Phone Account

113

2

Best Path to Avoid Extra Fees when Switching Plans and Transferring Billing Responsibility

I recently got married and my wife has an AT&T plan with unlimited data for her iPhone.  My wife and I are not yet on the same AT&T plan but we are exploring options.  My daughter and I are on another family member's plan and wish to transfer our phones (my iPhone, my daughter's standard mobile phon

Questions

 • Wireless Account

1.9K

13

0

0

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