Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (5)

Relevance
Gigapower installation faliure several missed installation dates

Hello, Its been almost 3 weeks since a filure in installation of Gigapower. It's been 5 missed dates for engineering team to complete work. It's been over a dozen calls that were nothing but the runaround. I've been promised a call from the engineering department within 24 hrs and its been 96 hrs bu

Questions

 • AT&T Fiber Installation

406

1

0

0

Missed Appointments

I have had 2 appointments for internet and tv service be missed. On November 13, my first installation appointment was scheduled for the timeframe of 11AM - 1 PM. Since at this point I was not moved into the house, I had to have my father wait for the technician to arrive. Since no one arrived by 1P

Questions

 • AT&T Internet Installation

1.5K

5

0

Have you been fooled by AT&T with their GigaPower claims like me?

I have had the service only 2 month's and I can tell you that it's been a horrible experience. I'm on day 10 of "no internet" at any speed. What I received was unbelievable speeds on some days to mediocre speeds on some days to literally no speed in the last 10 days. AT&T managed to cut my irrigatio

Questions

 • AT&T Fiber Account

262

2

0

0

All Around At&t nightmare...

Ill just start from the beginning. A little over 1 Year ago we heard the at&t fiber was going to be installed in our neighborhood. My wife and I got excited so we decided to switch from Comcast to U-verse. The at&t team and a 3rd party contractor started operations in our subdivision to start instal

Questions

 • AT&T Internet Equipment

120

1

0

0

Accepted Solution

Official Solution

Closed

Where's my Tech? Access, Missed Appointments and Rescheduling.

Check out more features on myAT&T. A. Check Appointment or Technician Status When you login to the myAT&T app, your appointment details will be displayed on the home page. If you have just scheduled a tech visit, it may take some time to populate in the app. If you still are not see

Questions

 • U-verse TV Account

21.3K

2

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.