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Go Phone..$25 Monthly Rate Plan..couple basic questions..need help. thanks.

I was hoping an At&t employee (forum or regular) could help me out with a couple questions about my prepaid service so I can see If I get the same answer I received by calling 611 on my phone.  (I will keep the questions basic so that way they can be answered here as opposed to having to send a "pri

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53.2K

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Added Money for minutes, Plan Auto Renew Didn't Work

For years I've had a Nokia Lumia 635 with $40 auto-renew plan with 500 minutes and unlimited data and text. I ran out of talk minutes in the previous month of my plan, so I went to my online prepaid account and added $10. I did this one time before with no problems. This time, every time I made or r

Questions

253

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Purchased minutes not showing up on balance

I purchased total of 2500 minutes on my landline with my prepaid card this month. Balance shows only 4 minutes. Where are my minutes?

Questions

265

3

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Purchased minutes not showing up.

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

103

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Minutes

I recently bought $30 worth of minutes for my Samsung Galaxy S ll gophone and I've only texted a few times and had a couple of phone calls since I bought them which was last Thursday that didn't even last a minute. Now I only have under $5 now. I'm really upset about this.

Questions

202

1

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Rollover Megabytes

I like the AT&T rollover minutes. But nowadays i use my phone's online features more than making calls. So an idea sprung up.. Why no rollover the megabytes of data not used every month over to the next month. I mean, I paid for it. Why not enjoy it to the max? This would be a great new way for AT&T

Questions

792

3

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Minutes purchased on prepaid card not showing up

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

122

0

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Online Account Access

Unable to view ‘Usage’ because of “service temporarily unavailable” within the ‘OLAM’ web page. As of date 11/01/2014.

Questions

681

3

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Added Money for Minutes, Plan Auto Renew Didn't Work

NOTE: I POSTED THIS EARLIER THIS MORNING, AND IT DISAPPEARED FROM THE BOARD, SO I'M REPOSTING For years I've had a Nokia Lumia 635 with $40 auto-renew plan with 500 minutes and unlimited data and text. I ran out of talk minutes in the previous month of my plan, so I went to my online prepaid account

Questions

789

8

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GoPhones Minutes Purchase

[Subject edited for better exposure] I ordered a go phone today online. Do I still need to purchase minutes separately???

Questions

371

2

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