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Iphone 5 not connecting to MicroCell. Can profiles restrict network?

An Iphone 5 that is managed with an enterprise profile is not connecting to MicoCell.  Can custom profiles restrict network to ATT only? if so, what would I need to tell the support line in order for them to enhance the profile to allow devices to connect to a microcell? thanks

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1.6K

3

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Microcell is Intermitent

M-Cell works some times (like right now). Most of the time the 3G light flashes Green. All other lights (except the computer light) are continuous green. I have reset, hard reset, unregistered/reregistered the Microcell and reset the modem and router many times. 5 bars and M-Cell id'd on the phone p

Questions

314

5

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New Microcell Says Software Update Error During Activation

During the second stage of activation for my Microcell (new black model) I received the message "Software Update Error". I followed the instructions but nothing is happening. I still have the bold red error message and activation is not progressing.

Questions

3.7K

14

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Microcell - don't buy it

My advice is to switch carriers if you have a bad signal. Basically, the Microcell is a piece of junk. It only works if you have a good signal, which means you don't need it. I got this a week ago and it immediately starting dropping connection with my phone. The only way to get a connection for a f

Questions

908

6

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Microcell crashes when I use ipad wi-fi near it

I have been having a very frustrating problem with my microcell for many months, it worked fine all day every day, but almost every night it would crash sometime over night. AT&T replaced it and worked with me to figure it out, but it continued. Then it went several weeks without a problem...when my

Questions

570

6

0

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AT&T app and 6235

Hello all, great resource here.  Just setup a new Mcell last night.  The AT&T app as you all know, asks for the main phone number associated with the Mcell, the next screen asks for AT&T acess ID and password.  I assume that is your AT&T website login info.  I have been unable to login to the app.  

Questions

1.5K

4

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MicroCell still stable, YEAH! But it is transmitting permanent tracking IDs

The recently installed TP-Link TD-8616 bridged ADSL modem and PepLink Balance 20 router are still working perfectly even with power going off and on several times. Today, I discovered that ATT is copying Verizon's evil ways and setting an internet browsing identifier called a X-UIDH tracker.&nb

Questions

1.2K

7

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Microcell website backend doesnt work

The AT&T Micro-cell website has been broken for about 3 or 4 weeks now. You can't do anything.  Cant activate, cant add a phone number etc.  Call technical support and they cant either.  all you get is the error message "We apologize for the inconvenience, but our system is tempo

Questions

541

4

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

Questions

25

2

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

25

1

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

47

8

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

15

1

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Google Pixel MicroCell Support

For those of you wandering, the Google Pixel works seamlessly with the 3G MicroCell. In the other hand, WiFi Calling on the Pixel is not currently available.I'm sure I wasn't the only one wandering about this and hope it answers some questions.

Questions

2.3K

16

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

584

2

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MicroCell DPH 154 won’t activate

Hello All!! I need some help/suggestions. I have had one of the original microcells for years and it finally died. So I had to buy another one and since they are no longer made/supported it came from eBay. When I got it I connected to my google Wifi hardline port. It showed a connect to the internet

Questions

15.5K

15

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New Nokia Femtocell - configuration

After learning the trick to put the address in all CAPS I finally got the Nokia to activate. The issue is I can't seem to add users to it.   I go to https://www.att.com/3gmicrocell/banSelection.do and find my cell phone numbers on the account, click it, click continue and it takes me righ

Questions

671

6

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Is it possible to connect to MicroCell with IMEI instead of Phone #?

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal

Questions

1K

5

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App bug: App says scanned Serial number is invalid (with fix)

Just in case anyone else has this problem.I Installed the Cell Booster app on Android. When I went to setup an AT&T Call Booster, I scanned the blue QR code on the booster. It entered the Serial number, but them told me it was invalid. Quit and retried several times.A close check revealed that

Questions

707

1

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Wifi-Calling completely unreliable

I currently have two MicroCells in use in my house that just work without any problems.   However, AT&T has decided to kill off the MicroCells and force people, in sparse coverage areas, to migrate to WIFI-Calling.Wifi-Calling is horrible regardless of the ISP, bandwidth, or proximity to the Access

Questions

1.8K

8

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

1

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