Hello all, great resource here.  Just setup a new Mcell last night.  The AT&T app as you all know, asks for the main phone number associated with the Mcell, the next screen asks for AT&T acess ID and password.  I assume that is your AT&T website login info.  I have been unable to login to the app.  

I recieved two iPhone 6's today as upgrades. The iPhones they replaced had no issue connecting ot the Microcell. Even though the phone number of the iPhone 6's are provisioned with the Microcell, they have failed to connect for over 3 hours. I have tried rebooting the phones and Microcell, which did

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Just in case anyone else has this problem.I Installed the Cell Booster app on Android. When I went to setup an AT&T Call Booster, I scanned the blue QR code on the booster. It entered the Serial number, but them told me it was invalid. Quit and retried several times.A close check revealed that

After learning the trick to put the address in all CAPS I finally got the Nokia to activate. The issue is I can't seem to add users to it.   I go to https://www.att.com/3gmicrocell/banSelection.do and find my cell phone numbers on the account, click it, click continue and it takes me righ

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

I live in an area with very little AT&T coverage. I am runing a Bed and Breakfast and poor cell coverage is my number one complaint. Is it possible to hook up an AT&T MicroCell without having an AT&T account? I would love for my AT&T using guests to get better coverage if at all possible.Regards-Bil

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Problem appeared last week on a microcell that had been working OK. 3G light is flashing green, no connection. No changes here that I know of. Internet is Fairpoint DSL in NH. Looks like the same problem as in this thread -- seemed there that the problem went away without explanation.  I have been t

I plugged in a brand new Microcell (DPH154) into my TPLINK router, which is plugged into my Time Warner cable modem, and despite placing near windows, plugging in and unplugging, resetting, etc. all that it ever does is flash the network symbol very fast. The "Activation" page on att.com doesn't sho

I normally get 1 bar on my phone, and i just set up an old 3g microcell, and now i have no bars. Everything with the microcell is green, i just have no phone service. When i go to the front of the house, i usually get 3 bars. None. If i uplug the microcell, I get service on my phone again. Additiona

My microcell (Cisco, DPH-154, black) Network light is blinking green and has been for at least the last 4 - 5 days.  I use AT&T UVerse for my ISP.The internet, microcell and cell phone have been set up and working fine for about 2 years.I've followed all of the troubleshooting procedures (several ti

Hi-I am a former landline/Uverse rep (Theres no box for former employees) for roughly ten years and before that I was in wireless , so I'm not totally naive when it comes to this stuff but it's been a long time & our specialty wasn't wireless or tech support so I'm stuck.I have microcell 3G (the bla

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Chad Boardman <[email scrubbed]> 10:29 AM (5 minutes ago) to  me Seriously disappointed with customer service that I have recei

Hello,  I live in an ATT dead zone and have been successfully using a Microcell for nearly five years.  It is the only way we can use our numerous iPhones in our home and its critical for business as both my wife and I work out of our home.   Last week, the 3G indicator my older model white/orange C

OK, the major problem has gone away (that was the Flashing 3G light). Now that I've found this community forum, I'll post the other problem: MicroCell working and connected, four solid green lights (1st, 2nd, 3rd, and 5th lights solid green; 4th light would be a computer connected, but there isn't).

I live in an area where AT*T signal is pathetic and hasn't been fixed for over 10 years. I have always been using a micro-cell antenna and it has worked quite well. Over the last 2 weeks, my Micro-cell is now a steady green power light and everything else is off. From what I read, the suggestion is

I had been suffering from less than stellar connectivity in my home for years.  Maybe 1 bar if you are in a couple of particular locations in the house - not even necessarily next to a window.  I finally decided to try a Microcell which I had asked ATT about a few years ago but they wouldn't give me

I purchased a Cisco 3G microcell recently from Amazon. I've signed into my att.com account and tried to register it, but the session times out from too many redirects. I'd like to use it at another address where the AT&T wireless signal is too weak indoors. Has AT&T decided not to allow any