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Lack of Preparation for 3G Shutdown & Replacing Mini Cell Towers

On February 16th, I received a letter telling me that my mini cell tower will cease to function as of February 22nd. The letter said go online at ATT.COM/ACCEPTMYDEVICE to register for a FREE cell booster to replace the mini tower. I have tried and tried, but I cannot find the hidden button that tak

Questions

133

1

WHy did my att microcell stop working?

We have a ATT 3g microcell . It no longer seems to be working?  What's going on and what can I do

Questions

325

6

Replacement of 3G Microcell

In a support call I was told that "a form was being filled out" so that I could receive my replacement. But we've received several notes since then that says we need to go to att.com/AcceptMyDevice. THAN LINK HASN'T WORKED FOR AT LEAST 2 WEEKS! I tried to log in - and by the way I have ALL my ATT pa

Questions

1.5K

18

Cell booster/Microcell for ZERO service on Long Island

I'm on the very east end of Long Island, NY, where AT&T service is non-existent. When I search to find how my family can get a free signal booster/microcell to make up for AT&T not providing adequate service, I find they "no longer" sell, much less furnish them complimentarily, to customers. Have I

Questions

74

6

Replacement of Microcell Tower

I received a letter from ATT approximately 2 months ago stating that I needed to contact them in regards to replacing our microcell tower as our area was being upgraded to 5G and our microcell would no longer be effective. Our signal strength in our home is very poor and inadequate.  I called

Questions

241

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setting up multiple MicroCells in one house with one router

I have a bit of a complicated set up at my house. In order to get a wifi network to cover my entire house I have had to use poweline adapters from my main router to extend the network wo the other end of my house where I have set up an accesspoint that covers the other side of my house.  In all of t

Questions

9.3K

70

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iPhone(5/6) fails to connect to Microcell consistently

I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

Questions

4.3K

31

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Lost cell phone service without microcell and Cell Booster

We were sent the new Cell Booster because we were told that the microcell would no longer work. We have extremely poor service here to the point that we can't make or receive cell phone calls in our home.  We disconnected the microcell and installed the Cell Booster but it doesn't do the same

Questions

122

2

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Need port forwarding on BGW320 for ATT Cell Booster

In order to configure and properly use a new AT&T Cell Booster (Model SS2FII Femtocell Multi-band SOHO), AT&T service call told me to unblock these Ports on my AT&T router (BGW320-500): UDP 500 UDP 4500 UDP 123 NTP ESP 50 On the BGW320 device configuration, I could navigate to Firewall

Questions

39

2

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Microcell not working

Hi Everyone, I've used the white/orange ATT Microcell for almost a decade. Outside of the occasional restart, the device has performed well; without it, we have 1 bar of signal strength in our Wayne NJ home. A couple of weeks ago, we no longer had 4-5 bars of strength and the term "Microcell" was no

Questions

19.1K

72

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Bridged Comacst Modem/Router to D-Link Router now MicroCell not working

New to Comcast as my IP,  bought my own Arris Modem Router with phone line ports, then Comcast loaded their firmware on to it so now logging in to it, it looks just like a Comcast router.  A little background, When I first set up Comcast gateway, I set the Firewall settings high can't remember the t

Questions

342

1

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Resetting Microcell

Hi all,I bought a used microcell tower, but I can't use it because the last user didn't disconnect it. There is no way to contact them. What am I to do?

Questions

3.6K

3

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

55

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36 Microcell has solid redlight on top

for the past few months my microcell tower has not been working so I can't call or text anyone at my house.  does anyone know how to fix this issue? it just has a solid redlight on top

Questions

123

3

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cell booster internet flashing orange

trying to install a new AT&T cell booster as the old one no longer works (3G). The power light is blinking white and sometimes the internet light blinks orange.  The WAN light on both the booster and the internet modem are green.  The GPS light sometimes blinks white, and sometimes go

Questions

5.6K

91

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

1.2K

3

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Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

402

10

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Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Questions

26

5

microcell has no ethernet connection (but ethernet works fine)

I've got a DPH151, been working perfectly for years...  now, not so much. This is NOT a "phone won't connect to microcell" issue....this is a microcell won't connect to the internet issue. Power light is solid green.  GPS light is solid green.  3G light is blinking green.   Ethernet light not on at

Questions

4.5K

24

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Microcell is Intermitent

M-Cell works some times (like right now). Most of the time the 3G light flashes Green. All other lights (except the computer light) are continuous green. I have reset, hard reset, unregistered/reregistered the Microcell and reset the modem and router many times. 5 bars and M-Cell id'd on the phone p

Questions

314

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