I received a letter from ATT approximately 2 months ago stating that I needed to contact them in regards to replacing our microcell tower as our area was being upgraded to 5G and our microcell would no longer be effective. Our signal strength in our home is very poor and inadequate.  I called

In a support call I was told that "a form was being filled out" so that I could receive my replacement. But we've received several notes since then that says we need to go to att.com/AcceptMyDevice. THAN LINK HASN'T WORKED FOR AT LEAST 2 WEEKS! I tried to log in - and by the way I have ALL my ATT pa

trying to install a new AT&T cell booster as the old one no longer works (3G). The power light is blinking white and sometimes the internet light blinks orange.  The WAN light on both the booster and the internet modem are green.  The GPS light sometimes blinks white, and sometimes go

The recently installed TP-Link TD-8616 bridged ADSL modem and PepLink Balance 20 router are still working perfectly even with power going off and on several times. Today, I discovered that ATT is copying Verizon's evil ways and setting an internet browsing identifier called a X-UIDH tracker.&nb

My microcell stalls during the location verification steps during activation. It restarts every 2-3 minutes. The power light turns on, after 30 seconds the ethernet light turns on, then the signal lights turns on for 20 seconds and then the signal and GPS lights blink alternatively for another minut

M-Cell works some times (like right now). Most of the time the 3G light flashes Green. All other lights (except the computer light) are continuous green. I have reset, hard reset, unregistered/reregistered the Microcell and reset the modem and router many times. 5 bars and M-Cell id'd on the phone p

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

An Iphone 5 that is managed with an enterprise profile is not connecting to MicoCell.  Can custom profiles restrict network to ATT only? if so, what would I need to tell the support line in order for them to enhance the profile to allow devices to connect to a microcell? thanks

I have been having a very frustrating problem with my microcell for many months, it worked fine all day every day, but almost every night it would crash sometime over night. AT&T replaced it and worked with me to figure it out, but it continued. Then it went several weeks without a problem...when my

My advice is to switch carriers if you have a bad signal. Basically, the Microcell is a piece of junk. It only works if you have a good signal, which means you don't need it. I got this a week ago and it immediately starting dropping connection with my phone. The only way to get a connection for a f

I have a white MicroCell that was used on another account, in the same house(family). The MicroCell has been deactivated from the previous account and added to mine. I am receiving a location verification error.Over the past two weeks, I have been in contact with AT&T 5 times. The first three times

For those of you wandering, the Google Pixel works seamlessly with the 3G MicroCell. In the other hand, WiFi Calling on the Pixel is not currently available.I'm sure I wasn't the only one wandering about this and hope it answers some questions.

Hello All!! I need some help/suggestions. I have had one of the original microcells for years and it finally died. So I had to buy another one and since they are no longer made/supported it came from eBay. When I got it I connected to my google Wifi hardline port. It showed a connect to the internet

During the second stage of activation for my Microcell (new black model) I received the message "Software Update Error". I followed the instructions but nothing is happening. I still have the bold red error message and activation is not progressing.

The AT&T Micro-cell website has been broken for about 3 or 4 weeks now. You can't do anything.  Cant activate, cant add a phone number etc.  Call technical support and they cant either.  all you get is the error message "We apologize for the inconvenience, but our system is tempo

I currently have two MicroCells in use in my house that just work without any problems.   However, AT&T has decided to kill off the MicroCells and force people, in sparse coverage areas, to migrate to WIFI-Calling.Wifi-Calling is horrible regardless of the ISP, bandwidth, or proximity to the Access

Got a new cell booster to replace my old microcell.When I leave the house and come back inside, my iphone 11 will never connect to the cell booster.If I walk out into the yard my phone connects to a local (with only 1 bar or less of signal). Then when I come back in the house, again, it will not au

I have a smasung galaxy s4 and have had drooped calls and failed text messages since I got the microcell about 2 months ago. at&t replaced the microcell and still no luck. It starts and connects fine but consistently, sporadically drops calls.  When I catch it, the 3g blinks green. AT&

My new Galaxy watch 4 LTE cannot make calls. After 1 minute the connection is dropped, and the watch goes into the cooling mode. I googled it, and it is a common AT&T problem.  Many people have similar complaints. When the signal from the tower is weak, the watch uses a lot of power and ra