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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

Questions

117

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catamount87

Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use.  Everything was connected and couldn't get it AC current.  My cell phone was not registering the Microcell but rather AT&T.  I read about WiFi calling and turned it on my cell p

Questions

871

3

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AT&T Microcell Serial Number lookup

I picked up a used microcell. I don't have an AT&T account. Is there any way for me to find out whether the MicroCell is already on an account or not? There is no ESN on it so I can't simply look it up. Thanks!

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1.7K

2

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Microcell recently stopped working; Network light won't stop flashing green

I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9.  Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again.  I've reset an

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1K

14

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Cell Booster Pro stuck in a reboot loop

I received a Cell Booster Pro about 2 weeks ago. I've got it setup and connected, it registered and activated but I've never gotten it to work beyond that. It boots up and gets a GPS signal and then the status in the AT&T Cell Booster app will show it as initializing for about a minute or so and

Questions

229

17

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Full bars no service

For about the last year at my work building I have full bars and an animated 4GLTE icon, but no service. texts and call will not go out or come in. This is consistent every single day on multiple devices with different SIMs. In other parts of the shop I have 1 bar but things work. I have to put my p

Questions

582

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Issues with WIFI calling not working when it should

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

Questions

4.3K

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Your box caught my tenants fence on fire

Your box caught a fence that lines up with 4 properties on fire. ATT sent out a tech and stated that this is not on ATT because there was no explanation. This sounds so ridiculous clearly from the fire report and the picture this was a fire that happened internally inside your split box. Tech stated

Questions

64

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Wi-Fi calling appears to be broken and unfixable on my account.

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

Questions

258

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Bridged Comacst Modem/Router to D-Link Router now MicroCell not working

New to Comcast as my IP,  bought my own Arris Modem Router with phone line ports, then Comcast loaded their firmware on to it so now logging in to it, it looks just like a Comcast router.  A little background, When I first set up Comcast gateway, I set the Firewall settings high can't remember the t

Questions

336

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Lost cell phone service without microcell and Cell Booster

We were sent the new Cell Booster because we were told that the microcell would no longer work. We have extremely poor service here to the point that we can't make or receive cell phone calls in our home.  We disconnected the microcell and installed the Cell Booster but it doesn't do the same

Questions

114

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Lack of Preparation for 3G Shutdown & Replacing Mini Cell Towers

On February 16th, I received a letter telling me that my mini cell tower will cease to function as of February 22nd. The letter said go online at ATT.COM/ACCEPTMYDEVICE to register for a FREE cell booster to replace the mini tower. I have tried and tried, but I cannot find the hidden button that tak

Questions

126

1

Resetting Microcell

Hi all,I bought a used microcell tower, but I can't use it because the last user didn't disconnect it. There is no way to contact them. What am I to do?

Questions

3.6K

3

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WiFi and Microcell Data preference

Ever since I add Microcell at home, I've been getting a lot extra Internet/Data charge on my account, even though our phones (iPhone 5s and Windows 8.1 Nokia 920) connected to our local home WiFi. Can you tell me how to set preference using WiFi for data connection instead of using internet data thr

Questions

678

8

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MIcroCell issues

So for the last 8 days I have had absolutely ZERO service on my (WHITE) microcell. Here are the facts of the case: 1. All indicators show normal good ( Power: Solid Green, Internet: Solid Green, GPS: Solid Green, Computer: Not in use, and 3G: Solid Green.2. Techs have had me Deregister 3 times. Each

Questions

734

8

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Business in Argentina Rural Development Proposal

Yes I signed up for your wireless plan that allows me to use my phone between North America and Argentina when I go back. I and building a home and starting a couple of businesses and the rural areas of Argentina. To be specific Chaco province, and if you ever want to expand your business b

Questions

14

5

When service and greed mix

I was with Metro PCS for the longest before I switched to at&t.  I left Metro when they started using phone boosters because around that time, the bars on my phone just drop.  Before the boosters I always had over half full bars at home.  It doesn't take a rocket scientist to figure out 1+2.  If sig

Questions

154

3

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Poor wireless cell phone connection in my area, old 3G micro cell not working with new phones

I called to request a free Cell Booster, and I was denied. I have the old Micro Cell, but it is no longer supported. I paid $150 or more for it if I remember correctly.  I have very poor cell phone connectivity in my area and in my home.  I learned that AT&T was providing the CELL Boo

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22

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iPhone(5/6) fails to connect to Microcell consistently

I get one bar at best from my local AT&T towers so I don't understand why my famiy's iPhones won't connect consistently to our (new) Microcell. I seem to be able to force a connection by temporarly switching off cellular data on the phone. And I get all five bars when it does connect. Anyone have an

Questions

4.2K

31

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I 35 124332 208884 1

What does this mean that I have a sim 2 available?

Questions

20

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