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Microcell stopped working on 2 phones after vacation, still works for everyone else.

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

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682

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Phone not connecting to Microcell - Long pending issue

Hi,For the past one month my phone only connects to Microcell intermittently even with all the lights in microcell(black cisco model) in solid green. Majority of the time it doesn't connect and for the past 2 weeks it hasn't connected atleast once. I have Android Phones running Nougat and Marshmallo

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387

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Microcell recently stopped working; Network light won't stop flashing green

I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9.  Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again.  I've reset an

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993

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Can anyone tell me if this Microcell is able to be activated?

Hello, I purchased this item from a local 2nd hand store and would like to check to see if it has been deactivated from the previous users account and is available to activate The Seriel # is 34*** CSN #176042430 RS #17-4143 Thank you   [Edited for privacy-please do not post personal or unique infor

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527

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Microcell MMS file size limitation. Images sent on wireless network will fail on microcell

The AT&T wireless in my area of town is really saturated and while I get a good signal 3to4 bars it's not usable for sms, mms, or data during most of the day. Late at night and randomly during certain days it seems to work great, but isn't reliable. I setup my Microcell (153) this week and it seems

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611

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Microcell - calls cut in and out on my end with voicemail and 3-way/on-hold calls

I've done some searching through these forums as well as others and I'm not seeing anyone with the same problems I'm having.  Hopefully someone on here can help me out. First some background.  I'll start with saying Samsung phones are terrible.  I had a Galaxy S4 and had an issue with the phone not

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3.9K

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Is Anyone Receiving EAS Weather / Amber Alerts While Connected to a Microcell?

Is anyone receiving Wireless Emergency Alerts (WEA) on their phone when connected to an AT&T Microcell?  There are three different types of WEA alerts:Imminent threat alerts: Notify you of severe man-made or natural disasters that pose a threat to life or property.AMBER alerts: Inform you about a mi

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2.7K

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Microcell Must Be Near Window

[Subject edited for better exposure]I bought a Micrcocell a few months ago, and just got around to installing it.  The installation process has been painful, to say the least.  I finally got a tech on line, who told me that the microcell has to be within 3 feet of a window. (When was someone going t

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1.5K

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Do not buy a Microcell. They are not fit for purpose.

I have owned 3 Microcells, and each one has lasted just over 12 months before they just stop working. Mine just died, again. IMO this is outrageous on soooo many fronts. Customer Service is no help. They simply advize to buy a new one. I've already spent around $600 to make up for AT&T's lousy cover

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956

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SOLID RED 3g light after thunderstorms!

After multiple thunderstorms and multiple power failures, the microcell has the green power light and solid red 3g light illuminated. That is the only lights on. I reset the microcell and same thing. I unplugged all cords and waited 2 hours (I took a nap) before plugging back in. The same thing. So,

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539

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catamount87

Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use.  Everything was connected and couldn't get it AC current.  My cell phone was not registering the Microcell but rather AT&T.  I read about WiFi calling and turned it on my cell p

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858

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cell booster

My microcell stopped working last year and I called customer service to try to reset it. Not only did they have trouble on the phone locating anyone who knew what the product was - transferred multiple times --  (and the AT&T stores are equally clueless), the customer service rep decided t

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128

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What are my options for cellular signal boost?

I have a At&T connection but the cell network is terrible. I do have microcell but i believe they are discontinued. Is there any way I can boost my cell network without much wiring as I live in a rental community and do not own the property.

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31

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Terrible signal

I can’t even remember how long I’ve been an AT&T customer. Moved from state to state but kept my subscription with them. A lot of competitors sending great deals / offers just to switch but i don’t ever bother to look at it coz I'm happy with AT&T. Unfortunately, i think AT&T does not ca

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38

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Wi-Fi calling appears to be broken and unfixable on my account.

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

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240

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Cell Booster Pro stuck in a reboot loop

I received a Cell Booster Pro about 2 weeks ago. I've got it setup and connected, it registered and activated but I've never gotten it to work beyond that. It boots up and gets a GPS signal and then the status in the AT&T Cell Booster app will show it as initializing for about a minute or so and

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179

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Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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Att not honoring 1000 trade in any condition any phone for galaxy 23 ultra

I did the pre order for my 23 ultra and was promised 2 promotions one was the 1000 trade in credits for trading my paid off phone in and the other was a promotion from purchasing it through Sam's club of 250 off the bill neither credit is being honored. My family has been with att mobile before it

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MicroCell SUCKS

Yesterday none of our mobile phones would work in our house.  We have lived here for 13 years and never had this issue.  We have had poor connection, dropped calls, and even got a FREE microcell 4 years ago because we are in a bad section.  We live in HOUSTON, TX -- not in an obscure place.  Anyway,

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869

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LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

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