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So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

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67

4

Stalking

Any way we can get AT&T to leave me alone! I tried to work with y’all but you thief’s with horrible paperwork skills y’all worse than an abusive partner. If anyone reads this find another provider before it’s to late

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35

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Microcell - calls cut in and out on my end with voicemail and 3-way/on-hold calls

I've done some searching through these forums as well as others and I'm not seeing anyone with the same problems I'm having.  Hopefully someone on here can help me out. First some background.  I'll start with saying Samsung phones are terrible.  I had a Galaxy S4 and had an issue with the phone not

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3.9K

29

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Microcell recently stopped working; Network light won't stop flashing green

I've had a Cisco DPH-154 for nearly a year now. It worked perfectly in my office until Wednesday evening, September 9.  Now, and despite hours on the phone with AT&T and many hours of investigation by network experts in my office, we cannot get this thing to work again.  I've reset an

Questions

988

14

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Microcell stopped working on 2 phones after vacation, still works for everyone else.

My parents went on vacation and when they got back, neither one of their phones will connect to the Microcell anymore.  Never had a problem before and all of our other phones still connect to the Microcell like normal.  I have tried pretty much everything I could find in the forums so I am reaching

Questions

681

6

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Microcell Must Be Near Window

[Subject edited for better exposure]I bought a Micrcocell a few months ago, and just got around to installing it.  The installation process has been painful, to say the least.  I finally got a tech on line, who told me that the microcell has to be within 3 feet of a window. (When was someone going t

Questions

1.5K

7

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Why offer a service you can't provide?

There's about 90 four letter words screaming inside my head right now from my anger, but I'll refrain from using them in respects for the other users who may not appreciate such language.  Just keep in mind that's exactly how livid I am at wasting my money month after month after month on a service

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549

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What are my options for cellular signal boost?

I have a At&T connection but the cell network is terrible. I do have microcell but i believe they are discontinued. Is there any way I can boost my cell network without much wiring as I live in a rental community and do not own the property.

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28

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Is Anyone Receiving EAS Weather / Amber Alerts While Connected to a Microcell?

Is anyone receiving Wireless Emergency Alerts (WEA) on their phone when connected to an AT&T Microcell?  There are three different types of WEA alerts:Imminent threat alerts: Notify you of severe man-made or natural disasters that pose a threat to life or property.AMBER alerts: Inform you about a mi

Questions

2.7K

10

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Full bars no service

For about the last year at my work building I have full bars and an animated 4GLTE icon, but no service. texts and call will not go out or come in. This is consistent every single day on multiple devices with different SIMs. In other parts of the shop I have 1 bar but things work. I have to put my p

Questions

531

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Phone not connecting to Microcell - Long pending issue

Hi,For the past one month my phone only connects to Microcell intermittently even with all the lights in microcell(black cisco model) in solid green. Majority of the time it doesn't connect and for the past 2 weeks it hasn't connected atleast once. I have Android Phones running Nougat and Marshmallo

Questions

383

1

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SOLID RED 3g light after thunderstorms!

After multiple thunderstorms and multiple power failures, the microcell has the green power light and solid red 3g light illuminated. That is the only lights on. I reset the microcell and same thing. I unplugged all cords and waited 2 hours (I took a nap) before plugging back in. The same thing. So,

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537

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catamount87

Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use.  Everything was connected and couldn't get it AC current.  My cell phone was not registering the Microcell but rather AT&T.  I read about WiFi calling and turned it on my cell p

Questions

839

3

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MicroCell SUCKS

Yesterday none of our mobile phones would work in our house.  We have lived here for 13 years and never had this issue.  We have had poor connection, dropped calls, and even got a FREE microcell 4 years ago because we are in a bad section.  We live in HOUSTON, TX -- not in an obscure place.  Anyway,

Questions

866

4

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Iphone 6 on Microcell calls go straight voicemail after one ring

During an incoming call the phone will give a very short ring that I don't have time to answer (less than 1 second); the caller is sent directly to voicemail.  Iphone 6 fully updated5 day old At&T microcell that was purchased when service in my office park became terrible. Voicemail noticfications c

Questions

1.6K

7

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Wi-Fi calling appears to be broken and unfixable on my account.

My Samsung Galaxy Note 9 does not have an option in the settings to turn on Wi-Fi calling. It has the latest software updates.  I've made multiple calls to AT&T tech support, and a visit to an AT&T store.  Each person I talk to has a different take on the problem, blaming the devi

Questions

217

4

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cell booster

My microcell stopped working last year and I called customer service to try to reset it. Not only did they have trouble on the phone locating anyone who knew what the product was - transferred multiple times --  (and the AT&T stores are equally clueless), the customer service rep decided t

Questions

126

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Microcell - Flashing Red 3G Light

So I have a Microcell that constantly flashes the 3G light red. I can unplug it and plug it back up in ten seconds and it works fine, until overnight, then it starts flashing red again. ATT sent me a new Microcell, switched everything over last night, worked fine, got up this morning and it's flashi

Questions

810

4

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Issues with WIFI calling not working when it should

So the AT&T service in the area I live in is horrible. Service constantly shows 4-5 bars of service of 4G LTE or even 5G but the upstream on this service is horrible at best. When on voice calls people constantly can't hear my side of the call and data upstream is virtually non-existent. This is

Questions

3.1K

2

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When service and greed mix

I was with Metro PCS for the longest before I switched to at&t.  I left Metro when they started using phone boosters because around that time, the bars on my phone just drop.  Before the boosters I always had over half full bars at home.  It doesn't take a rocket scientist to figure out 1+2.  If sig

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