Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (153)

Relevance
Microcell auto-deactivate?

If I close my AT&T account, does that deactivate my microcell 3g ? Can I use it with another service?

Questions

 • 3G MicroCell™

1.8K

3

0

0

MicroCell Connection NIGHTMARE

THIS IS NOT A HARDWARE PROBLEM OF ANY KIND e.g. cables, ports, etc. It is most surely the settings in my D-Link DGL-4100, or something in the firmware. If anyone has this configuration, please let me know.   I have a new DPH-154. It has connected and activated when connected directly to m

Questions

 • 3G MicroCell™

3.3K

30

0

0

Microcell not activating after previously working

I am having some issues with my Microcell. It was previously working for about 2 months. Yesterday morning it began blinking 3G bars green. I unplugged it and plugged it back in, it would not go back to solid. So I called AT&T and they recommended that I remove it from the account and add it back. I

Questions

 • 3G MicroCell™

2.1K

22

0

0

Cell booster/Microcell for ZERO service on Long Island

I'm on the very east end of Long Island, NY, where AT&T service is non-existent. When I search to find how my family can get a free signal booster/microcell to make up for AT&T not providing adequate service, I find they "no longer" sell, much less furnish them complimentarily, to customers. Have I

Questions

 • 3G MicroCell™

19

6

Can I use my MicroCell in a location that doesn't have an address?

Now that we have moved, we no longer need our microcell at our home. I would like to take my microcell to work with me so I can have cell service at work. The catch is that I work in a remote location in Alaska that has no address, no cell phone service, and obviously no need for the E911 GPS featur

Questions

 • 3G MicroCell™

283

1

0

0

Microcell needs power cycle daily

I have a 3G Microcell and it works only after being power-cycled. So every day I must go to the Microcell, unplug for 10 seconds and wait a few minutes for it to start working. I bought it used and have activated it properly, added the phone numbers, etc. Is this normal to have to do or was I sold a

Questions

 • 3G MicroCell™

363

4

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

microcell has no ethernet connection (but ethernet works fine)

I've got a DPH151, been working perfectly for years...  now, not so much. This is NOT a "phone won't connect to microcell" issue....this is a microcell won't connect to the internet issue. Power light is solid green.  GPS light is solid green.  3G light is blinking green.   Ethernet light not on at

Questions

 • 3G MicroCell™

4.3K

24

0

0

WHy did my att microcell stop working?

We have a ATT 3g microcell . It no longer seems to be working?  What's going on and what can I do

Questions

 • 3G MicroCell™

205

6

MicroCell, Phone Loses Connection after Several Hours

OK, the major problem has gone away (that was the Flashing 3G light). Now that I've found this community forum, I'll post the other problem: MicroCell working and connected, four solid green lights (1st, 2nd, 3rd, and 5th lights solid green; 4th light would be a computer connected, but there isn't).

Questions

 • 3G MicroCell™

7.3K

9

0

0

Phone conversations are cutting in and out on Iphone 6S on AT&T Microcell

When making calls from my Iphone 6S at home through my AT&T Microcell the phone conversations have been cutting in and out repeatedly to the point it is almost impossible to have a conversation.  I have tried rebooting the MCell, I upgraded the carrier settings on my phone, I even wiped my Iphone cl

Questions

 • Apple

7K

12

0

0

Microcell (Cisco DPH-154, black) Suddenly Not Connecting to Network

My microcell (Cisco, DPH-154, black) Network light is blinking green and has been for at least the last 4 - 5 days.  I use AT&T UVerse for my ISP.The internet, microcell and cell phone have been set up and working fine for about 2 years.I've followed all of the troubleshooting procedures (several ti

Questions

 • 3G MicroCell™

524

5

0

0

Is Anyone Receiving EAS Weather / Amber Alerts While Connected to a Microcell?

Is anyone receiving Wireless Emergency Alerts (WEA) on their phone when connected to an AT&T Microcell?  There are three different types of WEA alerts:Imminent threat alerts: Notify you of severe man-made or natural disasters that pose a threat to life or property.AMBER alerts: Inform you about a mi

Questions

 • 3G MicroCell™

2.7K

10

0

0

Moving, now what do with all of my at&t equipment?

With all of my AT&T services, is it easier to cancel the services? My Digital Life, Uverse, Mico Cell, and also cell phone services...do I disconnect everything and bring it with me?

Questions

 • Other

1.1K

3

0

0

SOLID RED 3g light after thunderstorms!

After multiple thunderstorms and multiple power failures, the microcell has the green power light and solid red 3g light illuminated. That is the only lights on. I reset the microcell and same thing. I unplugged all cords and waited 2 hours (I took a nap) before plugging back in. The same thing. So,

Questions

 • 3G MicroCell™

486

5

0

0

Microcell - calls cut in and out on my end with voicemail and 3-way/on-hold calls

I've done some searching through these forums as well as others and I'm not seeing anyone with the same problems I'm having.  Hopefully someone on here can help me out. First some background.  I'll start with saying Samsung phones are terrible.  I had a Galaxy S4 and had an issue with the phone not

Questions

 • 3G MicroCell™

3.8K

29

0

0

Is it possible to connect to MicroCell with IMEI instead of Phone #?

I have a 2Gig Go Control alarm panel that uses an AT&T wireless modem that I would like to connect through my MicroCell (Black DPH-154).  The issue is that the panel's phone number: 577-619-XXXX is rejected as ineligible. The area code 577 is a special non-geographic area code reserved for personal

Questions

 • 3G MicroCell™

933

5

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

447

1

0

Full bars no service

For about the last year at my work building I have full bars and an animated 4GLTE icon, but no service. texts and call will not go out or come in. This is consistent every single day on multiple devices with different SIMs. In other parts of the shop I have 1 bar but things work. I have to put my p

Questions

 • Network Coverage

258

1

0

Microcell deactivated

Att Microcell is needed in our area due to lack of cell towers. Have used for 7 years with no issue. This year because we did not return within 6 months, it was deactivated by ATT.    Still need as only get 1-2 bars service.   Cannot find how to reactivate.    Any sugg

Questions

 • 3G MicroCell™

50

1

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.