Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

To help keep customers connected to those affected by the earthquake, AT&T will automatically issue credits and waive charges for calls placed and texts sent by AT&T’s customers from the U.S. to Mexico from Sept. 19 to Sept. 23 in the local time zone. This includes calling and texting from AT&T wire

Two questions about MRB: 1. We have two phones on Mobile Share Value plan with MRB. Do we get 1GB/month per phone while in Mexico? Or do we share 1GB? 2. Is there a limit to how long (i.e., consecutive weeks) we can use our phones in Mexico? Duane

Hello , I'm traveling to Mexico on April 6 and I was wondering since I have a gophone plan I pay 60$ a month ? If I'm there in Mexico will I be charged more if I call from Mexico to the US and does it use more data in Mexico... is there a special plan for go phones to not use so much data or not get

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

i have a gophone prepaid monthly plan, with the $5 international calling/texting package (250 minutes international calling, unlimited text) roaming is available for gophone in mexico. when i am in mexico, what is the cost of international calling/texting to a third country (e.g. europe, asia)? does

This looks like PART of the new plan announced for May 20, 2016. At least the part for 15GB or higher Mobile Share Value plans.   "When you choose a new 15GB or higher Mobile Share Value® plan, you will be able to place unlimited calls, send unlimited texts, and access your Mobile Share Value p

Traveling on a cruise in a few weeks. I have the unlimited plus plan. This included Canada and Mexico usage as long as usage does not go over 50% for 2 consecutive months. Will I have the ability to call, text, and or use data in Cozumel and/or Progresso Mexico?

I have a monthly plan with Gophone service using my iPhone 5. Does anyone know if it'll work while I'm in Mexico? Sorry if it's been asked already. Does anyone know if AT&T connects with services from Mexico carriers? I seen this happen a while back while I had TMobile back in 06'.

This looks like the Unlimited Plan portion of the new plan announced for May 20, 2016.     With the AT&T Unlimited Plan, you’ll get: Unlimited data for all devices on your plan Unlimited talk and text including calls to Mexico and Canada Talk, text, and use data in Canada and Mexi

I'm currently on the ATT Unlimited Plus Plan with several devices / lines on it.  I'm aware that with this plan, while in Mexico or Canada, I'd be covered for Talk, Text and Data as if I was in the USA.  However, when I look at my account online, for all my devices, it says "International Roaming Bl

Hello, I have the international data option on my plan. I'm here in Mexico and everything works great when I'm on network operator "AT&T MX" but on and off the phone keeps switching to a "Telcel" operator and on that I get very slow or no internet, and only incoming sms (outgoing sms fails).I looked

The title captures it --  Basically a logistical question -- do you have to enable Data Roaming on an iOS device to get at the free Mexico roaming data included with the Mobile Share Value / Advantage plans? And similarly, if you enable the new International Day Pass do you have to enable "Data Roam

I see I have two options for Mexico Travel. If I understand correctly, the top one gives me 1 GB of Data, overage is $20/1gb.  I can talk from Mexico to US and within Mexico. Bottom allows me to use my existing share data and talk within Mexico.  Does it include calls from Mexico to U.S.

Most other carriers (like Sprint, Boost, TMobile, Cricket...) offer long distance unlimited to Mexico (as of Jan 2015) and Canada, why does AT&T not offer unlimited calling to Canada? Even Canadian carriers offer unlimited long distance calling to USA? 1c per minute seems like a 1990's policy that n

So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket.  15GB Mobile Share Value Plans and up gets this for Mexico. Unlimited Plan gets Mexico AND Canada. Business Plans only gets Mexico (see below for which plans). 

I'm an AT&T GoPhone customer on the North American Plan.  Talk, text, web/data all seem to be functioning as it should, but I can't receive or send MMS messages.  Do I need to change a setting?  Is there something on AT&T side that needs to be "switched?"

I previously had the Roam plan and I was not charge anything when in Mexico for text calls and data usage. My current plan is mobile sharevalue 20 gb rollover data. I

So I was in Mexico for a week, and my texts came and went fine. I turned my roaming on while there, but when I came back to the US it won't work at all.