Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (75)

Relevance
Selected Relevance
Group MMS adds "Subject: New Message" to non-AT&T incoming messages

Staring today (11/24/15) I'm seeing the subject line for MMS group messages when that subject is empty, prompting "New Message" as the output.  This only seems to happen to non-AT&T messages since my wife can respond on the same group and it doesn't show up. My info:Phone: Samsung Galaxy Note Edge (

Questions

788

6

0

0

'12345' Short Code messages disabled?

Hello.I have a few subscriptions that I receive from their Short Code.  Sometimes I am able to reply to a message but when I click Send, the message fails.How do I enable this feature?  I would like to save the short codes i my address book and be able to send and receive messages.

Questions

701

1

0

0

Go phone not connecting

I recently replaced my Samsung galaxy express prime with another one because I broke the old one I replaced the SIM card in the new phone with the old one now my phone will not connect to 4g LTE services and I cannot make or receive calls and texts I have checked all my network settings and they see

Questions

904

3

0

0

Text Message Notification includes both Sound and Vibrate (SGH-I747,4.1.1)

I would like to be able to set my notifications to use (1) sound, (2) vibration, (3) both, or (4) none. I was able to do this with a feature phone I had in the 90s. Under "Device options" (accessible via the Power button) I see three options, "Mute," "Vibrate," and "Sound." The user interface should

Questions

1.4K

2

0

0

PSA regarding MMS/SMS group and text messaging issues for anyone thinking of buying a G4 on AT&T.

I am X-posting this to the AT&T Forum & Reddit in the hopes of getting a response from AT&T that isn't just the standard template response and so that anyone that is considering this phone is aware of the issue. It is sporadic and hard to replicate but in my case occurs more often in group chats vs.

Questions

1.7K

3

0

0

About GoPhone messaging plan

Today I received a message from AT&T saying that my 200 messaging pkg was removed despite the fact that I didn't request the package removal. I log in to my account to see if I can add it back but now I cannot see message package anymore. Did this happen to anyone else as well? Did AT&T remove this

Questions

231

1

0

0

Lollipop update no message preview

Since I got the new android lollipop update for my galaxy s5 active i cant see any notice of a new message from my lockscreen. Once unlocked its available in the notification menu, but i still want to be able to see if i have a message when its locked. How can i change it?

Questions

354

2

0

0

Lost my entire messaging roll-over balance (again)..

Not 100% sure, but from what I can remember, my messaging roll-over balance was around 5,000 messages last time I looked (maybe a month ago, and only text occasionally). I've been on the AT&T Prepaid 10¢ Per Minute plan for many years (was originally on the 25¢/min plan, then later the 10¢/min

Questions

139

0

0

0

Cannot send text messages to a certain person

I cannot messages to only one person on my phone. It started yesterday and I haven't had this problem before. They can only receive photos but not text messages. When I try calling them, it goes straight to voicemail. But I can receive there call just fine and pick up the phone. I've talked to 3 AT&

Questions

125

0

0

0

No messaging notification while using app since KitKat update

I've beaten most of the issues I've had since the KitKat update a couple weeks ago but I still can't seem to fix this. If I'm not using my messaging app I get sound and vibration notifications when a new text message comes in. But if I'm actually in the messaging app in a converstaion I get none. I

Questions

476

1

0

0

Repeated texts

I received a text from a friend this morning, and now I've received that same text message 10 times.  I've tried restarting the phone (both with removing the battery and without), and I've cleared the messages cache.  None of that has helped.  It has also blocked any ability I have to get texts (tes

Questions

382

3

0

Phantom Group MMS on LG G4

http://imgur.com/2aXdEO8 I am sporadically missing messages in group chats. I will group chatting away then every so often receive a message like the one in the attached picture.When I click the download button in the dialog box nothing happens. I have tried replacing the stock messaging app with a

Questions

849

5

0

0

Can't see when my messages are delivered and read (Oreo Update)

After the new oreo update, my messages were marked with "Delivered" or "Read" and I could see when the other person was typing. It worked fine in the morning but then it just stopped. There wasn't anything downloaded or any resets. The new update was working as expected for a few days before this. U

Questions

1.4K

4

0

0

Closed

AT&T Fixes: No Service or Searching on iPhone

Solutions for Text, Calling, and LTE Connections on iPhone Having the issues below? Trouble sending or receiving text messages Can't connect to the internet/ LTE network Call trouble No service or searching error message iPhone messages not going to Android  Try two quick fixes first Restart

Questions

78.1K

15

0

AT&T GoPhone MMS not working while in Mexico

I'm an AT&T GoPhone customer on the North American Plan.  Talk, text, web/data all seem to be functioning as it should, but I can't receive or send MMS messages.  Do I need to change a setting?  Is there something on AT&T side that needs to be "switched?"

Questions

458

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.