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I am attempting to unlock my iPhone ahead of a European trip in July. Unfortunately, I receive this message after correctly entering both my AT&T phone number and the IMEI number obtained via *#06# i purchased a new iPhone 6S plus through AT&T several years ago, and received a replacement phone f
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Apple
I have an iPhone 7 Plus and an iPhone 8 that I have been trying to unlock. The unlock portal repeatedly says that the IMEI does not match the phone number provided. I have double-checked the IMEI and confirmed with ATT store staff, and they do match. Both phones are paid off, not under contract, and
Questions
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Apple