I just wanted to spend some time sharing with the community my recent experience with AT&T's Customer Service. A couple days ago I realized I was being charged $238 for 12 MB of international data roaming services. It happened I had turned my phone on for a few minutes to text my sister and make sur

We have had Att U-Verse for over 7 years. the first few years were great and then back in 2009, the problems started. In Sept/Oct of 2009, our phone line would die intermittently until in Dec 09, when it completely died.  ATT sent out a technician twice to correct the problem. The "problem" the firs

4 EMails so far: "{Sanitized}, you've earned a Wireless Customer Reward" "{Sanitized}, how we're celebrating National Concert Day" "After reviewing your account, we've determined..." "That you're officially eligible for a reward. Call 877.532.9344 now." "Important AT&T Wireless account notic

These promotional, marketing emails have an unsubscribe link that does not work, it redirects to a broken myaccount.bellsouth.com address. How do I opt out of these?

Two salespeople came to our door around 7pm, wearing AT&T shirts, soliciting the new fiber internet in our neighborhood. It seems like most people with this experience have noticed these are 3rd party marketing companies. Regardless, the "supervisor" was incredibly unprofessional and misleading. He