
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I normally have my iPhone 6 data roaming switched off on my current postpaid plan. Recognizing that AT&T prepaid plans can use only AT&T towers, would I notice a difference in voice or data coverage after switching to prepaid? (In the USA only)
Questions
•
More AT&T PREPAID Discussions
after i updated my phone, my family map app did not work anymore. it keeps showing the get started page, i enter my phone number, get a code, enter that then it goes back to the get started page....... PLEASE HELP!! it works fine on my daughters phone, we have the same phone, on the same plan, sa
Questions
•
Apple
I'm planning to move to a city in Florida where there are 3 options for high speed internet. One of them has wide availability but is slower and more expensive than AT&T fiber, another has very limited availability, and then there's AT&T fiber... The only reason I even know it's available is becau
Questions
•
AT&T Internet Plans
I have subscribed to AT&T's Family Map. At least 9 times out of 10 when the iPhone is powered on and is in coverage area, Family Map doesn't detect it and says it is either powered off or is out of coverage area. Does anyone else have this problem? And what is the best workaround?
Questions
•
Account Features
I have family map so I can locate my one NON-iPhone device. it's a ZTE Maven (Z812) on my post-paid account. It located it ONE time, and hasn't ever been able to again. No matter if the phone is on wi-fi or not. No matter if it has GPS turned on, or locations set to battery saver. Nothing i've done
Questions
•
Data & Messaging Features, Internet Tethering