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Just really mad

ATT really IS BAD tying to be nice at this time. I would like Internet however I am in a bad place. But My neighbor has DSL. I would be happy to just get Dialup, but I cant, he lives within 300 feet from me. I am trying to cancel my account but have had problems since July. My # 405-367-xxxx WIRLESS

Questions

 • AT&T Internet Installation

154

5

0

0

Resolving Bill Issue - I am angry!!

AT&T charged me for NBA league Pass 199.99.  I did not order it.  I have asked to have it removed from my bill more that a week ago.  It is still on my bill.  Nobody on there chat line or customer service line has been helpful in getting it removed. It is still on my online bill! Customer service ha

Questions

 • U-verse TV Account

537

12

0

0

Told Activation Fees would be waived and then after starting service, I was told NO

I am highly disappointed in your service right now AT&T. I was told (in a chat transcript  that I have saved in my email) that my activation fees would be waived. Low and behold I get my first bill and all 4 activation fees are on there totaling $120.00. I did online chat and was told that activatio

Questions

 • Wireless Billing

1.3K

2

0

0

Worst Customer Service Experience Of My Life…TWICE

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT

Questions

 • AT&T Fiber Installation

297

1

0

0

does ATT not need new custmors?????

I would Like internet where I live. However they say that I can not have it in my area . But my neighbor has DSL but I am in a place where it is not available for ME. But on the web site when I put in my address it says it is available in my area. It does not say but we stop at your neighbors house.

Questions

 • AT&T Internet Installation

116

2

0

0

I AM LIVID!!!

Dear AT&T, I've been a customer for 2 years. We pay our bill on time and rarely make a peep. We've never had an issue. We enjoy your service and thats why, when we moved to our new condo, we decided to transfer service. Since our service has been installed we've had NOTHING but problems. 2 days afte

Questions

 • U-verse TV Equipment

417

1

0

0

Where can I file a complaint through email

After having switched last week from Verizon to ATT&T with two brand new Note 7's, I was surprised about the recall days later.I believe Samsung has made the right decision and ATT&T is dependant on delivery of the new phones. I went online to see what options were given and chatted with one of the

Questions

 • Wireless Account

2.8K

12

0

0

Paying ATT for Nothing

I recently received a bill from ATT for $237. I was shocked.   I used Digital Life for approximately two years.  After a couple hiccups in the first few months, I received great customer service.  I loved the Digital Life product.  The camera, the alarm, and the temperature box

Questions

 • Billing & Payments

326

1

0

0

Worst Customer Service Experience Of My Life...TWICE

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT

Questions

 • U-verse TV Account

378

1

0

0

Loathe liars

Switched from my mobile carrier that I have been with for many years to att last week!  The salesman was new, but very accommodating!  I had spoken with several agents on the computer prior to going to the store.  I knew that as a teacher and a graduate student I would likely have discounts coming m

Questions

 • Wireless Billing

122

4

0

0

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