I have been a loyal customer with AT&T for over 12 years.  I was with Cinglular and was brought to AT&T during the buy out.  Recently I had issues with dropped call, failed calls, unable to connect to data.  I have trouble shot with ATT for 3 months now.  I have done restores, resets, sim card chang

To Whom It May Concern,  I am writing to you after chatting with your online representative Jessica today. I wanted to discuss one of your promotions you had running. I currently have the Galaxy S7 that has been defective from the start with the Micro SD slot not functioning without mailing in my ph

I recently saw that my phone bill was over $1600. (It is usually around $120). I called AT&T and found out that someone had gone into a local store and purchased 5 new Iphone XS plus on installment plans using my account information. 5 days later they went into the same store and purchased 5 mor

Let me state that I have been an Customer with this AT&T for about 20 YEARS.  Before you sign up with AT&T, it is highly advisable you read this.  AT&T today offered me a claim if I upgrade my phone I would only have to pay tax and trade in my current device (continue paying monthly).  I went online