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I have been waiting for more than 2 days for my device unlock. The second phone that was on the same account was unlocked in about 30 minutes, but I have been waiting for more than 2 days for this second. Both are iphone 6, both meet all eligibility requirements. What do I do to expedite this?
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Apple
I purchased my Lumia 950 off Amazon. It's a brand new phone but I found out its AT&T locked (and came with ATT sim too which is useless here) and I don't live in the US. I sent the request to unlock it on December, 24 2016, the day it arrived.It's been 5 days now and no response, it just says "in pr
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