My Samsung Galaxy S5 has had an awful battery ever since the Lollipop update. The battery drainer seems to be "Android System" under the battery stats. I did the usual battery saving techniques, didn't work, factory reset the phone about literally 15 times. It's pretty sad when a daily factory reset

First of all, I LOVE my Galaxy S5! But................ After this lovely Lollipop update that was supposed to be super delicious, my phone started heating up even when I wasn't using it, it got super hot while charging and taking 4 1/2 hours to charge up 5%.I am a little electronicly savvy, so I did

Since I updated to Lollipop, I am not getting notifications from some of my apps, even though notifications are enabled in the apps themselves, and they are not disabled in the phone settings menu. A solution that does work is to uninstall and reinstall an affected app, but I don't want to have to d

How come At&T are so late on updating HTC one M8 phones? It is annoying that others have the lollipop already. and it said that the HTC eye experience is already available on HTC one M8 device, yet still no automatic updates? What's going on?

I upgraded to Lollipop on my Galaxy Note 3 yesterday, and most of it is very good.  However, one thing that seems to be missing is that I am not getting previews of my SMS messages on my lock screen; I am only getting a notification that I have a new message.  I even have selected the option to show

I tried twice today to update my S4 Active to Lollipop. Both times after I got a messaging saying the install was interupted. The updated donwloaded without any problem. The phone restarted and began installing. When it got to 32% both times it stopped, rebooted, then gave me a message saying the in

I have a real axe to grind as far as AT&T+Asurion goes, I must admit. It was the mobile insurance that got me into this whole Samsung mess in the first place. It's one thing if you actually like TouchWiz, and I admit, some people do. It's another, however, to use mobile insurance to "bait and switch

Hi... my phone was upgraded to the new Android 5.0.1 Lollipop version a little over a week ago, and since then, I can not receive incoming calls -- they are routed directly to voice mail.  I verified that I don't have any call forwarding in place.  I can't be the only one, right?  What is the time t

One of the features of the lollipop update is the User accounts and guest accounts. AT&T also states this feature in the upgrade notice (http://www.att.com/esupport/article.jsp?sid=KB424491&cv=820) I looked everywhere in the phone after I updated and followed all the general lollipop walkthroughs on

I keep reading about all the features that are supposed to be available after the update. I just got it this morning, but I'm missing some feature. Most notable is the ability to access a new "quick settings" menu by swiping down twice from the top of the screen. I hope I'm just missing something be

My phone (Galaxy s5 G900A) just took an android upgrade today but the version is 4.4.4?  Why not 5.0?  The absence of some of the features in 5.0 limits my ability to recommend the device/ carrier for enterprise messaging in healthcare (I'm a consultant/developer).  Any timeline?

Hi, I got the Lollipop 5.0 update on my samsung galaxy s5 - but I do not see locked screen quick settings. How can I enable the quick settings on my lock screen + how do I ensure that the display turns on when a notificaiton is received. Thanks for your help in advance.

We who purchased the "flagship" LG Flex phone haven't seen an OS update since September 2014. AT&T, do you and your partner LG have any plans to release an update to the LG Flex?

I am having issue with upgrade to lollipop with my Galaxy Note Edge. Download runs successfully. After initiating the update, the phone restarts & runs the update for 1% & then fails. I have tried multiple times. I have an app called Airwatch which is an MDM app required by my company to use company

My Samsung Galaxy Active SGH-I537 last update was 1-2017, it is on Android 5.01. No more updates for lollipop or security updates expected?

All the music files on my EXTSD card are unavailable since the update. When I put the card in an adapter and plug it into a computer, I can see and play all the files through iTunes.  The problem exists no matter which music player I use (ATT, PowerAmp or Amazon). Thanks in advance for your help. Cr

My favorite Samsung S4 feature was the Briefing Mode for the Alarm in the clock app. It has options to speak the time, calendar appointments and news highlights. I've used it for years and it has survived several Android updates.  After receiving the AT&T update to Lollipop it read the alarm name bu

Howdy, I'm using an AT&T Samsung Galaxy Note 4 but currently don't have a cellular contract for the device.  I have been eagerly waiting the Android 5.0 update to my device but so far the "Check for updates" button in my settings is telling me that my software is up to date. After some reading I saw

I'm having a frustrating issue with my Note 4. I received the OTA update for Android 5.0.1 and it installed fine, but now the phone randomly will reboot itself. I have already wiped the cache and have done a factory reset of the device twice with no luck. Running out of ideas on what would be causin

After my wife's LG G3 got the Lollipop update she started having trouble sending pictures via MMS when at home.  My Samsung Galaxy S5 could still send pictures just fine.  After AT&T sent the Lollipop update for the S5, my phone started having the same problems We've spent numerous hours on the phon