
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
My prepaid monthly plans, even though they’re eight dollars more than that needs to be in my account and has been since way before midnight tonight
Questions
•
More AT&T PREPAID Discussions
I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant
Questions
•
Android
I'm trying to buy a new phone online because I lost my old phone but I'm not able to because I don't have access to verification code they send me because it's sent to the phone I lost and they don't have other options to send it to what do I do?
Questions
•
Apple
Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i
Questions
•
AT&T Mail Login & Security
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
Questions
•
Network Coverage
I have tried to access my att.net email with the appropriate password, but I keep getting an error that there were too many attempts and my account has been locked. The answers to my security questions are not working. Please help??!!!
Questions
•
AT&T Mail Login & Security
Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr
Questions
•
Account Features
Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati
Questions
•
Account Features
I upgrade to the AT&T Unlimited Plus with HBO included yesterday and cannot access my new account. I do not use the AT&T TV service of any kind and only have the wireless plan with my phones. I have tried logging in on the app on my iPhone as well as on my computer and am having a service error pop
Questions
•
Account Features
Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!
Questions
•
Account Features
The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months... This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh
Questions
•
Online Account Access
My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb
Questions
•
Online Account Access
I have been attempting to log into my wireless account to pay my bill, and keep getting redirected to a different login page, which then returns me to the original login page... In reading back through different posts in this forum, it appears that this issue has been going on for at least a month n
Questions
•
Online Account Access
My id, password, security questions don't work. I cannot access my yahoo account. I have been on hold for 1.5 hours.
Questions
•
AT&T Internet Account
i'm havin difficulty signing into my account & wanted to know if my girlfriend could show her ID since one of the phones is hers?
Questions
•
Online Account Access
Hello I'm a student who used AT&T service in USA as an exchange student. After graduating the high school, I came back to my hometown and I forgot to cancel the payment before leaving USA. I tried to access and cancel the payment in Korea but it is not possible because I can't get number code fo
Questions
•
Online Account Access
For 2 months this has been a nightmare. The more services I add to my account the worse it gets. From direct pay getting canceled to being charged an extra $10 because of their mistake, or an extra $5 for them to "help" me pay them and an extra $10-15 for the late payment for said mistake. To login
Questions
•
Wireless Billing
I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes
Questions
•
Wireless Account
I have forgotten the password to my email address [email scrubbed]. That account was created when I was very young and I do not remember the security question answers. ATT bought out BellSouth but the bellsouth.net emails still exist. I would like to have my email back. What can I do to recover
Questions
•
AT&T Mail Login & Security