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I have received an undated alert from AT&T via my AT&T account asking me to update my User ID to one that is an e-mail address. And I'm being told that it's best to use an e-mail address that is not my AT&T e-mail address. While I understand that this is for security reasons, this approa
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AT&T Internet Account
Closed
I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne
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AT&T Internet Account
I have to login twice. When I go to att.net I login. It shows on the home page that I am logged in. When I click on the mail symbol. Then a yahoo screen comes up and requires me to login again.
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AT&T Internet Security
My father-in-law's email ([email scrubbed]) has been disabled. He's had this for at least 15+ years. Not sure what happened, unable to logon from any of the ATT/Yahoo/Currently web sites. The logon page says -- "Sending verification code to [email scrubbed]" <-- REALLY? Seems l
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AT&T Mail Login & Security
Unable to logon my att yahoo email account despite repeated tries. Chat with tech support for hours, on Monday, Tuesday, and Wednesday, no joy. They referred me to 877-267-2859. Eventually after automated questions and live agent, she transferred me to internal tech support, who could only help me i
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AT&T Mail Login & Security
I'm trying to log in to an sbcglobal.net account on a PC but I get, "Let's try that again. It looks like you entered the ID you use to sign in to DIRECTV... Care Code: 205.61." I cancelled my DIRECTV account almost 2 years ago so there hasn't been a DIRECTV account associated with this email since t
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AT&T Mail Login & Security
Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr
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Account Features
Why do I receive this message when I HAVE NOT unsuccessfully logged in too many times?: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003] The first time it happened I reset my password. Now
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AT&T Mail Login & Security
I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my
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Wireless Account
Hello all, Tonight I received an email from AT&T Prepaid letting me know my phone numbers are no longer associated with my account. To add insult to the injury, I cannot even sign in to myATT, because that's been disconnected as well. I hold 2 AT&T Prepaid phone numbers and pre-pay eac
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Account & Usage
I have been using my old att.net email for a while now with the only access being on my phone because I forgot both the password and the security questions (the phone was still logged in from long ago), and I realized today that I stopped receiving emails to my phone on August 3rd because says the p
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AT&T Mail Login & Security
Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?
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AT&T Internet Equipment
It is really annoying that my account is constantly locked out from brute force password guessing attacks. If AT&T used CAPTCHA this would be prevented; however every time I need to login I have to reset my password. AT&T uses CAPTCHA for these community forums, why not for account login and
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AT&T Internet Account
I am unable to access by sbcglobal.net account. When I try to login it sends me to "verify you are not a robot" screen, after completing that task it gives me a pop up screen stating that a verification code was sent to the exact same email that I was trying to access. Who can we call to get
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AT&T Mail Login & Security
I'm on a cruise ship and trying to get service (phone/text/internet). I signed up for the Cruise package as an add-on to my account, but it's not working. When I try to get into my ATT account using my computer, I cannot login b/c it requires a code sent to my phone that does not have service at sea
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Network Coverage
Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?
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AT&T Mail Login & Security
You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b
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AT&T Mail Login & Security
I have an old Ameritech.net email account. The account has stopped allowing me to sign in to my email via a web browser but my iPad is still receiving email from that Ameritech.net account just fine. When trying to access the account via web browser I now get a message saying “Looks like you’ve tri
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AT&T Internet Security
I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr
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Apple
Hello, I have restarted my phone, deleted the app, restarted my phone, deleted cache, deleted data. All to no avail. App gets stuck on the loading screen, i can't even sign in or access my pictures. Phone Samsung s21ultra on the latest software
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Device Features