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Constant Authentication Error on AT&T Thanks/myAT&T App

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Questions

43

1

0

GoPhone current payment page broken...

The GoPhone current payment page to manage your auto refill account is broken and has been for 3 months...  This link:https://www.myprepaidrefill.com/MobilityUSWeb/processLogin.do?p3=en_US&p2=enqb8t1M6nmJxz49DaqfXzZ94Yo=&p1=5039139365&&source=Cingular Does not let you log in... Then:Click Here (GoPh

Questions

516

1

0

0

Setting up an online account for a land line - why is this so hard?

Trying to set up an online account for my parent's home land line which they have had since 1977. I can get no one on the phone who can help me, I am just sent to the website to create an account which asks for the phone number and a seven digit customer number that appears no where on the bill desp

Questions

64

2

0

Can't Access Pacbell Email

About a week ago I tried to log into my pacbell.net email through Yahoo as I always have for years. It asked for my logon information and when I entered it, it said my password was incorrect. I knew it wasn't but doubled checked and entered it again. Still came up with error message my password was

Questions

41

4

0

Password lockout, ongoing problem

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

Questions

47

0

0

Logging into Prepaid Account, AT&T tells me my first time login is wrong?

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

Questions

2.8K

8

0

List of Shared Login info

List of Shared Login info    I know you can log into hbogo.com, sho.com, starz.com, etc if you have the Uverse package. However, does anyone have a full list of websites? thanks,

Questions

464

2

0

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Email to set up password recover options?

Got an email stating: ATTENTION! Our records show you have not set up password recovery options for your AT&T email account. and a link to click on to update my profile. Is this legitimate? I updated my profile several months ago so why am I getting this now?

Questions

228

2

0

Prepaid phone numbers not associated with account anymore

Hello all, Tonight I received an email from AT&T Prepaid letting me know my phone numbers are no longer associated with my account. To add insult to the injury, I cannot even sign in to myATT, because that's been disconnected as well. I hold 2 AT&T Prepaid phone numbers and pre-pay eac

Questions

185

4

0

Email Disabled -- HOW TO FIX/ENGAGE SUPPORT?

My father-in-law's email ([email scrubbed]) has been disabled. He's had this for at least 15+ years.  Not sure what happened, unable to logon from any of the ATT/Yahoo/Currently web sites.  The logon page says -- "Sending verification code to [email scrubbed]" <-- REALLY?  Seems l

Questions

49

1

0

Deleted account to solve password problems and can't restore

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

Questions

32

0

0

Do I have account linked or not

So I try to get my paper bill as proof my address. I called the customer servers, they said they will help me, but I have never seen one since then. I try to do it online: Go to paperless billing and then it shows:Sorry, it doesn’t look like you have accounts linked to this User ID I choo

Questions

362

1

0

Can't pay online

Website don't work. Can't login, pay a bill without signin. Can't call to support because I don't speak English.

Questions

75

5

Cannot setup HBO Max

I have tried everything possible to login to HBO Max, but it simply doesn't work; just like most of AT&T's sites and subsidiaries. I've made several calls to AT&T and HBO tech support and get no help. Eventually, they agree to send an email to help me out, but the email never shows up. This has happ

Questions

208

2

0

Who is Upset with the Military Support?

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

Questions

19

6

0

Forgot Password and Security Questions for Old att.net Email Account

I have been using my old att.net email for a while now with the only access being on my phone because I forgot both the password and the security questions (the phone was still logged in from long ago), and I realized today that I stopped receiving emails to my phone on August 3rd because says the p

Questions

84

2

0

Recover bellsouth.net email

I have forgotten the password to my email address [email scrubbed].  That account was created when I was very young and I do not remember the security question answers.  ATT bought out BellSouth but the bellsouth.net emails still exist.  I would like to have my email back.  What can I do to recover

Questions

210

1

0

How do I access my sbcglobal.net email account?

How do I access my sbcglobal.net email account - For some reason, my sbcglobal email account that I have registered on my phone says there's an error and I need to sign in. When I try to sign in it says my password is incorrect, I tried answering the questions but it kept saying error, ended up lock

Questions

74

1

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Why don't you recognize my Yahoo email account anymore?

I'm not interested in posting this on a forum, I'm interested in speaking with an AT&T technician who can fix my problem, but if that is not allowed, then here we go. Until August 26th, 2022, my email account was working fine. Then, on that date, messages stopped coming in.  I can still a

Questions

90

5

0

You won't accept my address

I can't create an account because you won't accept my address. I have a phone and service, but they used the store address to do so. I want to set up auto pay. Where I live in Alaska we don't have house numbers, just a highway marker number and a PO Box which you don't allow. How do I get past t

Questions

288

1

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