Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

How do I gain access to an old email account?

This email was established when I had AT&T DSL. I still have one email account active that was linked to the DSL, but need items in the other email.

Questions

169

1

0

Accepted Solution

Official Solution

Closed

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

267

6

0

Accepted Solution

Official Solution

Can't verify HBO Max on Roku

I just installed the new HBO Max channel on my Roku. When I go through the process to verify my account on hbomax.com/tvsignin, I select AT&T as my provider use my att.net account for login. But it's not accepted. I'm able to login to HBO Max on my computer. What to do? Thanks. -- Sam

Questions

490

2

0

Accepted Solution

Official Solution

sbcglobal

i need help logging into my sbcglobal email i cant remember my security question answers

Questions

92

1

0

Accepted Solution

Official Solution

Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

357

21

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

212

1

0

Accepted Solution

Official Solution

uverse app on iphone and ipad

i am no longer able to sign in to the uverse app on my iphone and ipad ... it has been a problem since at least december 2021 I have tried my regular email log in and my primary member id. neith of them work   it seems the problem may have started when all att accounts were linked with a

Questions

423

6

0

Accepted Solution

Official Solution

Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

Questions

113

1

0

Accepted Solution

Official Solution

Account Login

I’m a new customer and I chose to get a new number. I haven’t received my account number and I don’t my new number yet. How can I login to my AT&T app with out either of those? I’m just trying to track my phone to see when it will be delivered, but I can login.

Questions

201

2

0

Accepted Solution

Official Solution

Can't sign in to one of my ATT.Yahoo email accounts

When I try to sign in to one of my ATT.Yahoo email accounts I just get a screen with Currently From AT&T|yahoo! in the upper left corner and the same thing on the right side of the screen with Hi,there! and Welcome Select an account to sigh in or manage a saved account on this device under it a

Questions

7.3K

25

Accepted Solution

I'm starting to grow a strong disdain for AT&T and their seemingly intentional methods of assuring you make zero progress toward resoluti

First, I bought a couple phones from somebody I know. I then opened an AT&T business wireless account, to which I added/ actived 3 devices total. A few days later I traded in my old S22 Ultra  for an $800 bill credit. The next morning, all three devices were dosconnected and  as I lat

Questions

61

2

0

Accepted Solution

Apple has locked my 2 phones & AT&T requires sending texts to verify

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Questions

439

12

0

Official Solution

AT&T IMAP settings vs Yahoo IMAP settings (and Secure Mail Key for Outlook)

Still troubleshooting a problem that recently started after an auto-update of Outlook for Mac (now version 16.73). Pacbell.net Inbox contents disappear at first server sync after one or more emails are deleted. Do another sync with "Send/Receive" and headers reappear with re-download of missing emai

Questions

356

7

0

Accepted Solution

Lost access to sbcglobal.net email -- redirects to att.net account

I have two email addresses -- an att.net account which I never use and an sbcglobal.net account which is my primary account. Two days ago when accessing sbcglobal email through mail.yahoo.com it asked me to log in again (as it does from time to time -- no big deal) but this time it redirected me to

Questions

20.7K

8

Accepted Solution

Login Error + Billing

Hi, I've been trying unsuccesfully to log in to my account and I keep getting a page error. Is it because I'm abroad? I simply can't access my account, and I need to do so in order to change my credit card information. I appreciate it if your customer support could get in touch with me as soon as po

Questions

15

1

0

Accepted Solution

New customer, phone number isn't active yet. How can I access my account?

I just signed up for new service and preordered the Galaxy S24+. The phone isn't out yet and I was told my number won't port over until I activate the new phone. In the meantime, I was wanting to double check my account info and future charges to make sure everything is just right. In order to creat

Questions

46

2

0

Accepted Solution

I cannot login to att.com. from my home location. I can when away from home.

When trying to loginto my att.com account at home, I receive this error message " This site can’t be reached oidc.idp.clogin.att.com took too long to respond.".  I also cannot login via my mobile phone, laptop  or use the Smart home App on my phone.  I HAVE CLEARED MY CACHE an

Questions

126

8

0

Accepted Solution

I am locked out of my email account

I need help accessing my att.net email accounts. Tried several times to log in and now I am locked out.  I use my android for my emails and now I can't get to them on my computer.  I have a couple email accounts linked to my main one and can't get to any of them.  I'm beyond upset.&n

Questions

324

3

0

Accepted Solution

Closed

My AT&T Community Forum login id has been blocked for an unknown reason.

My AT&T Community Forum login id (radioemail) has been blocked. All of my forum comments have also been removed. How do I get my community forum login id unblocked and my community forum comments back?  

Questions

94

9

0

Accepted Solution

Account access

Hi, I used to have you guys for my phone service. I know I never closed my account, but when I go to sign in it's asking for my old phone number that I don't have access to anymore. My name is Dylan Jeffrey and my email is [email scrubbed], please reach back out to me asap!

Questions

31

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.