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Why does this say I already have a user account for my phone number?

I tried making an account for my prepaid service with my prepaid phone number and it says I already have one and I’ve never made one. Any idea why that may happen?

Questions

63

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0

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Unable to login due to 'security issues' on ATT end

I have been on the phone for the last month trying to sort email issues for my old primary email [email scrubbed]. I have had my email reset a few times as I always get an error that the number of login attempts blocks me from future logins although it is the right email. I was reached out by a m

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90

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0

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How do i create a secure mail key for an sbcglobal.net email address

I've read the directions about creating a secure mail key in my profile for any email addresses listed. When I check my profile, the only email address that shows up is an @att.net email address. The sbcglobal.net email address isn't listed in my profile (though it is verified in my account). How d

Questions

355

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I can't log into my email - I'm getting error code 652314

I can't log into my email. Getting error code 652314. Tried changing the password and still can't gain access to my email.  Was working last night.  Have not had a problem in 10 years of using this email, but suddenly today I can't read my email.  Need a resolution immediately as I h

Questions

1.4K

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Locked out of email CANNOT get to answer security question screen

Email ID was hacked by someone attempting too sign in too many times. When I enter "I forgot password" it brings me to screen CARE CODE 205.2 [LU003] and wants me to enter my email and last name. However after I do that, it says it didn't work and the only option it to say I forget my user ID (which

Questions

77

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sbcglobal mail account auto logs out instantly on all devices

For a few months now my sbcglobal.net account will auto log out the moment i click log in, i've tried waiting, logging in multiple times, clearing my cache and cookies, trying other browsers, trying on mobile, i get the same auto-log out every time.

Questions

189

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Cannot connect to my AT&T account: auto logout and come back to homepage

Hello, We have AT&T internet at home (works great!) since december 2021. Since a couple of days I cannot connect to my AT&T account. When I enter my credentials, it seems to work but then it comes back to the homepage of AT&T (not logged in). There is no error message and this happens

Questions

205

3

0

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login

I receive a message on my desktop saying I've logged in too many times when I haven't logged in. Did this to me 2 days ago also.  This is not happening on my iPhone or iPad.  Solution?

Questions

104

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Email password reset

I'm being prompted to reset my bellsouth.net email account password after supposedly trying to "sign in unsuccessfully too many times." This doesn't make sense since the password is in my computer's keychain, which has not changed. The "care code" the message cites is CARE CODE: 205.2 [LU003]. The l

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632

4

0

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Cannot access my sbcglobal.net email on computer

I have an very old sbcglobal.net email account. About 6 months ago I quit being able to access it through the link on the MyYahoo page.  When I login and provide my email address it takes me to another login page where I have to enter my user id.  I enter my user id and password and am ta

Questions

5.9K

5

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Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

971

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Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

187

1

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

241

6

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Can't verify HBO Max on Roku

I just installed the new HBO Max channel on my Roku. When I go through the process to verify my account on hbomax.com/tvsignin, I select AT&T as my provider use my att.net account for login. But it's not accepted. I'm able to login to HBO Max on my computer. What to do? Thanks. -- Sam

Questions

479

2

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uverse app on iphone and ipad

i am no longer able to sign in to the uverse app on my iphone and ipad ... it has been a problem since at least december 2021 I have tried my regular email log in and my primary member id. neith of them work   it seems the problem may have started when all att accounts were linked with a

Questions

367

6

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sbcglobal

i need help logging into my sbcglobal email i cant remember my security question answers

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43

1

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Official Solution

Can't login to email

I can’t log in on my iPad. I am entering the most recent and correct password and answering the security questions correctly and it’s saying I’m wrong. I can get in on my phone, just not my iPad.  It’s very frustrating.  I can’t use the yahoo icon on my IPad as it tries to take me to an

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72

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Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

316

21

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Login info for account

It appears something has gone haywire with my online portal. When I use my email it says there is not account linked to that email. But then if I do a search by phone number and zip code, it's says that the information is incorrect, but I've lived at the same address (and always use it for billing a

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45

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Closed

att.net Login Issue

Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   Thanks ATTJohnCS, AT&T Commu

Questions

22.7K

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