I see a lot of people are experiencing this problem. My wife has also been locked out, and I'm trying to help her regain access. Yesterday an ATT Expert or whatever they're called advised me to wait 24 hours, but 24+ hours later, I'm still locked out. When I go to try to reset my password, it says,

We need to reset a sub account password and when we choose the reset option, it prompts us to reset the primary user password. Can the sub account password be reset? What am I missing?  If I try using the main account password, that doesn't work and it eventually locks us out after 3 failed at

I cannot get logged into my att email, I have an over 15 year old email from sbc global that is the only one I use that I can’t log into on any other device except the iPhone I have it logged into at this time because of the merge ATT has done with currently. I’ve reset my att.net password and clear

I haven't been able to log in to my account for days because of this error. I have changed my password, cleared my cache, data, cookies, and tried on multiple browsers and devices, and still can't sign in.

Hello, I have a prodigy.net email with no security questions assigned and cannot reset the password. Please help me.

hello I am locked out of my SBCGLOBAL.NET email account - says incorrect username or password when I try to reset the password it wants to send authorization to the email which I am locked out of? So essentially I am stuck. I tried calling AT&T support very difficult. I was given a webpage to su

Same issue as last week, I have tried another browse, cleared cache etc. Back to the error: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. If you were using an app, close this page. Othe

Login to at&t web page click on email looks to be going in the right direction then jumps to "oidc.idp.clogin.att.com" and times out. Need to resolve this for her.

I am trying to access my sbcglobal.net email - I log into att.net but it does not have any of my sbcglobal.net emails. I don't remember my sbcglobal.net password and when I click forgot password, it doesn't recognize any of my information. Please HELP!

No access for almost one year. Cannot get anyone to help. Email account is: [email scrubbed]

My last sync was yesterday 4/19 around 5pm after which time my password doesn't work and resetting the password takes me to security questions that the system says are wrong. I cannot reset my password and am locked out of my bellsouth email. I need help please.

I am constantly asked to change my att.net password -almost on a biweekly basis. And I do. Now about two weeks ago, I was asked to do so again. But this time, when putting in my actual last name last name and recovery email like I do EVERY. SINGLE. TIME., it didn't work. Nothing I've tried for 2+

I have the yahoo app on my phone that gives me access to my ATT email. It always auto signs me in. A few weeks ago I clicked my app and it said enter your password. I had no idea what my password was because I hadn’t entered it in years. Then t asked for my user ID, which I didn’t know and then a ba

I've been locked out of my email since 4/17 and i have my wedding coming up out of the country on 5/12 I need to get back into my email ASAP to confirm all my travel details. I've filled out the form twice, called the 877-267-2859 number where i need a pin to talk to someone but i was not given a p

I cannot login into my email sbcglobal.net since I do not own a User ID from At&t,I have had this account since 2006 and it never had me need a User ID from At&t, it has been 3 weeks of going through email recovery webform and not giving a response, my only choice is to spam call them everyd

I have not had access to my email in over 2 months, no AT&T representative can help me over the phone and I had filled out a form for IT help 2 months ago and still have heard nothing! I need to regain access to my email, it’s my main and I have alot of important material on it. Please help! Reg

I've had my email for almost 20 years and I use it for business. I am unable to log into my account as it tells my my password has be used wrong too many times and then when I try to reset my password it tells me it cannot find me. I need my email, even if it is just to use until I can set up a new

It's been years since I was last able to access my att.net email. Not for lack of trying, mind you. Anytime I attempt a login, I am told that my username/password combination is not recognized despite typing exactly what I wrote in my password notebook. Trying to reset my password has been a real t

I have posted here for help twice and tried the Direct Message recommendation(s), called ATT and waited 7-10 days(twice) for USPS delivery of a reset password, called ATT and waited 7 days for my cell phone to be added to the account so that this message (Hmm… we can’t reset your password We don’t h

Trying to log in to my Bellsouth email address but I keep getting this error message: "We’ve noticed activity that suggests your password may be compromised. To keep your info safe, select Forgot password to set a strong, new password. CARE CODE: 203.2 [FL001]" But when I select forgot pa