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Need to access account but do not have account #

I bought a phone today in store. (New customer, porting # over) Need to login to my account that I assumed the associate created, as I got emails to verify email address, verify autopay etc. I was not given any login info and did not get an email with any. Tried to make a new account but don't have

Questions

158

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Email has been hacked!

When I go to login to my yahoo mail, I am redirected to an AT & T page that gives no help - just a blank page. How can I get my email back? Thanks!

Questions

38

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Uverse app

I cannot connect the uverse app on my phone. I just get a spinning wheel saying authenticating.

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51

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Changed ATT password online. Not able to get email with new password.

I changed my ATT password online yesterday. I'm able to use the new credentials on currently.com to get my ATT email. When I try using the new credentials on my iPhone, my husband's Android-based phone and our Windows-based computers, we're being told the password and/or ID are incorrect. We know fo

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49

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3 weeks and still cannot access my sbcglobal.net email

I cannot login into my email sbcglobal.net since I do not own a User ID from At&t,I have had this account since 2006 and it never had me need a User ID from At&t, it has been 3 weeks of going through email recovery webform and not giving a response, my only choice is to spam call them everyd

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13

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Not Found on Accelerator: Description: Your request on the specified host was not found. Check the location and try again.

I haven't been able to log in to my account for days because of this error. I have changed my password, cleared my cache, data, cookies, and tried on multiple browsers and devices, and still can't sign in.

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20

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Formerly linked account unlinked. Endless loop.

When I log into my ATT account I am told that "This ID has limited options since there aren't any accounts linked to it" and I'm provided a link to "link your account(s)" . Never mind that I had waded through ATT's byzantine linking procedure three-years ago, none of that matters now. So I obedientl

Questions

378

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Why can't ten separate AT&T Employees successful port over a cricket phone? Why would AT&T sell a product that don't understand?

In the past three days I have been to two separate AT&T stores, spoken with six in-person employees and four online techs. None of which can even comprehend or provide an explanation for why my phone does not receive data or texting. The phone works fine when other AT&T sim cards are inserted. Sever

Questions

64

2

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Forgot Password

Forgot password but after dealing with AT&T for over a month for hours at a time to accomplish nothing, I have decided calling the 2020 number is a waste of time.

Questions

45

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sbcglobal.net

hello I am locked out of my SBCGLOBAL.NET email account - says incorrect username or password when I try to reset the password it wants to send authorization to the email which I am locked out of? So essentially I am stuck. I tried calling AT&T support very difficult. I was given a webpage to su

Questions

46

2

ATT phone number

I had service with Straight Talk who was bought by Verizon. Verizon and Strsight Talk have TERRIBLE CUSTOMER SERVICE!!! They never sent the free Verizon compatible sim and my service went out. I called them to see about transferring my number to my new phone and they said it belongs to ATT. Now I ca

Questions

16

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Security Questions will not reset

I am trying to access my mail account (actually a sub-account) and my password isn't working. I can't get by the security questions to reset it. I don't know what's wrong but apparently something isn't matching up, so I'm locked out.

Questions

186

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Stop someone that is porting my phone number

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

Questions

32

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Cannot access old pacbell.net account

I have had this pacbell.net account since the dawn of emails, when email addresses were limited to 8 characters. Pacbell became sbc-global which became att which became yahoo. Someplace along the way, two security questions were added by some system (the answers to which I do not know), and recently

Questions

93

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Cannot Log In

Suddenly, when attempting to log in, I am directed to the change password. I did that using secure answers and text authentication.  I next attempt to log in and get an error that I'm using the wrong User ID, which I know I am not.  I enter the only two IDs it could possibly be and get th

Questions

78

2

HBO Max subscription cancelled notice

I have followed through on the "canned" suggestions by the ATT reps to uninstall, clear cache, power down, power back on etc. Still did not work. Went to HBO Max through ATT weblink, logged in under provider, it recognized my ID, went to select the show i was watching on sunday, only to circle b

Questions

159

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Suspend account while abroad

I am an international student and have an AT&T prepaid account. However, in light of COVID-19 I had to return home unexpectedly. I am now trying to suspend my account so I don't get charged for not using the SIM, but can't log in to an account because I never made one until now and cannot get re

Questions

98

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Cannot obtain emails because locked out of Microsoft account

How do solve a locked out Microsoft account on the verification it asks for the last three emails to and from subject lines. My Mom is 85 years old and doesn't remember this. How do I get her Microsoft account back up so she can get her emails on sbcglobal.net

Questions

95

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trying to login into my wireless account

I've been trying for the last three days to log in to my wireless account. No matter what browser, server, or portal I try, I always get timed out. If I use Firefox or Chrome, I get the message: "The connection has timed out. cprodmasx dot att dot com took too long to respond."If I use Safari, I get

Questions

761

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ATT Uverse Login Wont Work When Trying To Stream From Other Apps

My ATT login information will not work when trying to stream from apps like NBC Sports and ESPN. I know that I am entering the correct login email and password, but I keep getting a "user not authorized" error. Can someone please help me? I need to be able to watch my sports.

Questions

1.6K

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