
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I'm not interested in posting this on a forum, I'm interested in speaking with an AT&T technician who can fix my problem, but if that is not allowed, then here we go. Until August 26th, 2022, my email account was working fine. Then, on that date, messages stopped coming in. I can still a
Questions
•
AT&T Mail Login & Security
I have an old Ameritech.net email account. The account has stopped allowing me to sign in to my email via a web browser but my iPad is still receiving email from that Ameritech.net account just fine. When trying to access the account via web browser I now get a message saying “Looks like you’ve tri
Questions
•
AT&T Internet Security
I'm on a cruise ship and trying to get service (phone/text/internet). I signed up for the Cruise package as an add-on to my account, but it's not working. When I try to get into my ATT account using my computer, I cannot login b/c it requires a code sent to my phone that does not have service at sea
Questions
•
Network Coverage
I'm unable to log into my sbcglobal.net email account. On the log in screen, when I enter my sbcglobal email address and click that I'm not a robot, it sends a verification code to the same account that I cannot get into. Last week I ended my landline and DSL service but thought AT&T lets you ke
Questions
•
AT&T Internet Security
How can I get my employee UID number? My manager did send my information in to AT&T and I would like to know how long does it takes to get it? My manager told me it can be as long as one month. If that is true how can I prove my identity as an AT&T D2D agent when I communicate with my custom
Questions
•
Online Account Access
Description: Your request on the specified host was not found. Check the location and try again. I have not been able to get into my att.net account in years. Logging in causes the above message to come up. Apon refreshing it takes me to a broken "logout successful" tab.I can confidently say it is
Questions
•
AT&T Mail Login & Security
I am unable to access by sbcglobal.net account. When I try to login it sends me to "verify you are not a robot" screen, after completing that task it gives me a pop up screen stating that a verification code was sent to the exact same email that I was trying to access. Who can we call to get
Questions
•
AT&T Mail Login & Security
Using the myAT&T app has always been seamless. I have a number of different AT&T accounts that I have always been able to log into using phone biometrics. But, for several months... I no longer see all my accounts (defaults to a mobile account). When trying to click throug
Questions
•
Device Features
I finally decided to migrate to a Firstnet and Family account. I did so in the store. A horrible experience as the retail store associate I met had little knowledge of Firstnet. I then had to call Firstnet for service help, they asked me to create a new login with a new email so I did. Now I can log
Questions
•
Wireless Account
every time i try to connect it tells me this i restarted my router restarted my tv so many times let it sit overnight and it still won’t let me
Questions
•
AT&T Internet Equipment
My SBCGLOBAL email account logged me out 2 days ago and there seems no way to get back in. Reading all these posts it seems many people have this issue over many years. I see that ATT employees in this forum are responding to individual questions. Why can't all this be published? It looks like we al
Questions
•
AT&T Mail Login & Security
Closed
I recently posted about an issue I have. I am a new member. It seems like instead of a resolution I am bombarded with nonsense replies skirting the issue with made up information. Then all of the sudden after a "top contributor" makes a final comment to gaslight the real issue, I am locked out of th
Questions
•
Account Features
How do I reset my hotspot turbo 2 online password and pin?
Questions
•
Online Account Access
I need to login to my account and turn on auto-pay so that my number doesn't disappear! But everytime I try to login it says it can't recognize it. So i tried to do the "forgot my ID" "forgot my password" stuff but none of the worked.Apparently my name, phone number, email doesn't not exist in 'thei
Questions
•
Other Phones & Devices
someone’s sim cards were mailed to my home address. I’m not an AT&T customer I received 3 sim cards to my address with another name on the package. Is this just a simple error or something more sinister? How do I find out?
Questions
•
Other Phones & Devices
I have a unlocked ATT Netgear 770S how do you turn roaming on my ISP has free roaming and told me to turn it on. I don't know how to turn roaming on can someone help me that does know how.
Questions
•
Other Phones & Devices
Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues
Questions
•
Android
Closed
I am currently out of the states, and I will be out of the states for about a month or two. However, I am having trouble trying to cancel my prepaid autopay system. I have been trying to log into my account via my email address and it keeps telling me that the access has been denied. Obvio
Questions
•
Account & Usage
hello this is what i discovered when i entered on my bgw210 gateway main page putting in my routers ip address 192.xxx.x.xxx i was viewing cmd prompt netstat connections and another connection program and noticed ip address 204.79.197.219 which i looked up and it said it belonged to live-meeting mic
Questions
•
AT&T Internet Equipment