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how can I talk to a human to find my account number and help me with billing!

I was trying to reduce what I had to pay before my next due date and they system now says I owe money and turned off my account! I am trying to find a way to talk to a person directly as when I sign in it takes me to another screen and the program to help doesn't show up. The site my log in takes

Questions

110

1

0

You won't accept my address

I can't create an account because you won't accept my address. I have a phone and service, but they used the store address to do so. I want to set up auto pay. Where I live in Alaska we don't have house numbers, just a highway marker number and a PO Box which you don't allow. How do I get past t

Questions

342

1

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Can't Access Pacbell Email

About a week ago I tried to log into my pacbell.net email through Yahoo as I always have for years. It asked for my logon information and when I entered it, it said my password was incorrect. I knew it wasn't but doubled checked and entered it again. Still came up with error message my password was

Questions

67

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

93

3

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Email Disabled -- HOW TO FIX/ENGAGE SUPPORT?

My father-in-law's email ([email scrubbed]) has been disabled. He's had this for at least 15+ years.  Not sure what happened, unable to logon from any of the ATT/Yahoo/Currently web sites.  The logon page says -- "Sending verification code to [email scrubbed]" <-- REALLY?  Seems l

Questions

79

1

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Password lockout, ongoing problem

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

Questions

51

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sbcglobal.net email account was hacked & password change

My sbcglobal.net email account was hacked and the password was changed. Somehow, I am still able to access the account on my iPhone. As I still get important emails, I would like to be able to change the password, can you please reset the password, or have this email account deleted? How do I delete

Questions

22

0

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Forgot username on @bellsouth.net account

I have forgotten my username for my @bellsouth.net account -- but I remember my password. The email address is not the username (which I thought it was). I have had this email since the 1990's and my phone numbers have also changed. I need help recovering it as so many important items are linked to

Questions

36

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0

att.net email not accessible for 13 days/constant loop of resetting password

I was logged out of my email address on Nov 1, 2018.  I attempted to sign back in and upon inputting my user ID (email address) and pressing next, I was sent to att.com and had to input info to reset my password.  I completed this process and went to sign back in and have been stuck in a constant lo

Questions

233

1

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Unable to sign into my att email account on my computer

After forgetting my passcode to my email account I changed it and was successful logging in on my cell phone, however I keep getting an unsuccessful log in attempt on my personal computer with the care code 201 (LU 100), stating if I have too many unsuccessful attempts I will have to reset again. I'

Questions

60

1

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Logging into Prepaid Account, AT&T tells me my first time login is wrong?

My phone has been activated, but whenever I try to login to my AT&T account so I can add money, I'm told the password is wrong. I've never logged on before, so it should still be the default last 4 digits of my number, correct? In case it isn't, I tried using "Forgot Password"...and was told my numb

Questions

2.8K

8

0

Email Loop

Always in a sign in loop! No email for 10 days Help

Questions

18

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0

My phone is locked out, saying SIM card is PUK locked

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Questions

51

1

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Att Email Login reset password

I don't have access to neither my contact email or user ID currently.com email account and I don't have service anymore for the phone number associated with my account to verify and reset my password I need to be able to update one of the two I have my cellphone number or updated email address to pr

Questions

16

1

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I can't access my account

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

Questions

124

1

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Can’t log onto account or call at&t because have no service

After I declined the international day pass I immediately had no service. I received a text with a phone number telling me if I want to change to call this number. I can’t call the number because I have no service. The call always fails. I tried to log onto my account, but they send a code by text

Questions

351

10

0

sbcglobal.net strikes again

I was able to finally get into my account. I saved the password to my devices & also I wrote it down. I was able to stay logged in for a couple weeks & everything was fine. Now today I cannot log in & I get a 205 error on first try. Then I tried to just reset password & says hmmm...d

Questions

27

1

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Who is Upset with the Military Support?

I phrased it as a question so others could share. I am active duty and deployed and have had an absolute AWFUL time with the AT&T support team. My account was locked several times, despite the fact that I was inputting all of my information correctly, I couldn't submit an unlock request over my

Questions

49

6

0

Sbcglobal email not adding to yahoo mail app

hi, I desperately need to add my email sbcglobal to my yahoo mail app. Spent countless hours, trying to do this, but cannot. When I try to add my a global email, it automatically add my Att.net email instead. Anybody else experience this issue. Thank you in Advance

Questions

24

1

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Recover bellsouth.net email

I have forgotten the password to my email address [email scrubbed].  That account was created when I was very young and I do not remember the security question answers.  ATT bought out BellSouth but the bellsouth.net emails still exist.  I would like to have my email back.  What can I do to recover

Questions

290

2

0

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