My husband and I both retired from AT&T. I have email that I have had since the 1990's. It keeps getting locked and I have to call to get it unlocked. There is a group (or used to be) that could send me a temporary password and it would unlock. It has now been down for 5 days and I can get no r

How do solve a locked out Microsoft account on the verification it asks for the last three emails to and from subject lines. My Mom is 85 years old and doesn't remember this. How do I get her Microsoft account back up so she can get her emails on sbcglobal.net

I put an esim on my verison locked phone not knowing it was locked at the time. It took off all verison apps and added att apps. Which is not what I wanted it to do. It also took away the option to moble data in my quick panel on my s22 ultra. How do I remove the att stuff and put it back on verison

someone’s sim cards were mailed to my home address. I’m not an AT&T customer I received 3 sim cards to my address with another name on the package. Is this just a simple error or something more sinister?  How do I find out?

My device and phone line was blocked by the network by mistake  because  AT&T thought that my phone was lost or stolen because I got another phone and put my SIM card into my new phone, it u worked fine for a few days, then suddenly it was  suspended, so I called AT&T and use

I believe my email was hacked. This email is my old account I use for spammy accounts.  But when trying to sign back in, my password failed, and when I tried to send a recovery link, the only option given to me was to send it to a random email I do not recognize at all.  I tried calling s

I recently bought an att galaxy fold from a cellphone shop, and it was locked, the owner said he would help me unlock it and I only need to wait for a couple of hours. The day after I asked him and he said it not ready yet, it has been a few days already and he ignored me. So I go to the att website

I need AT&T to give the status of ticket created 2/3/22 for #226260156 - to fix CARE CODE: 205.2 [LU003]. I am still waiting for someone to contact me - to have this resolved. The issue started back in 1/2021. See the screen shot on AT&T's message before losing access to the emails. Ap

Hi!I asked for help 21 days ago - my post was put on Private so I could provide all the account information, but i have had no response ever since, i was hoping you could help me please! :)Thank you! @ATTHelp @ATTHelpForums --------------------------------------ORIGINAL POST------------------------

I am trying to reset my login to check my prepaid hotspot balance. But when I do it says it sends me the pin. Either it is sending it to the hotspot phone number or it is just not sending it. I do not have a phone or anything other than the hotspot with at&t

How do I unlock a fully paid iPhone SE. I recently retired from a company and had an account with ATT for 10 years.  I transferred the phone and phone # from the company account over to a personal account at ATT.  I cancelled the account after 30 days and tried to unlock my fully paid pho

helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device

My yahoo email that was once linked to my sbc account is locked and i cannot get into it. i get (Something isn't working right. Give it some time and try again. (Error code:652314) message on att site when i try to log on to the yahoo sign in. i talked to yahoo and they said the possession of the em

My sole means of communication with the connected world is being obstructed because I can’t afford to pay off the installments that are left on the phone service that I was also no longer able to afford from AT&T which led me to seek out an alternative that would at least keep me able to get thi

I see a lot of people are experiencing this problem. My wife has also been locked out, and I'm trying to help her regain access. Yesterday an ATT Expert or whatever they're called advised me to wait 24 hours, but 24+ hours later, I'm still locked out. When I go to try to reset my password, it says,

I'm locked out of my phone and I haven't been able to back up my photos recently. What I'm wanting to do is see if AT&T would unlock my phone for me if I brought it in with the account holder? Or if they will back up all of my data (including pictures) if I go to the store for them to reset it?

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

Switch my SIM card from one phone to another and now it's saying that the SIM card is blocked and I have to get it stickstorm change your unlock do my service Carrier

I have an email account from the @sbcglobal.net domain but it says I exceeded the login attempts and I need to reset my password. But when I try to reset my password it says error and displays a phone number to call. When I call the number, the customer service rep says they cannot help with sbcglob

I bought this iPhone at the att store about 22 months ago. I have paid off the phone and am switching to verizon; however, i need to unlock the phone. I followed the step by step and it does not recognize the IMEI # and to dial another # to get the device's IMEI. I know the one i am entering is corr