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Locked phone lost or stolen

I buy a phone from a AT&T customer who had previously contacted AT&T to have the phone unlocked. She was told that the phone would be unlocked within 48 hours and wants the 48 hours past the phone had not been unlocked. She then contacted them again and was towed toy in additional five days

Questions

57

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lock

​I have an iPhone, and I cannot use a new SIM. I contacted Apple, and they told me that the lock is through you​ ​After communicating with your robot and using this site​ ​://www.att.com/deviceunlock/​ ​...​ ​my IMEI: (Edited per community guidelines) ​I see the following error from your

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14

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Sim Lock

I gave someone my phone that was used on a prepaid account for years. The phone is a phone purchased many years ago, and there is no balance or installments due.  There were no issues while using it when I had it.  When the new person tries to put their sim card in it says the phone is lo

Questions

76

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Mailbis has been locked

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

Questions

127

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Unlocking Devices from ATT Network

I was recently gifted 2x Samsung S10e devices, but they are network locked. I tried unlocking them via the ATT device unlock portal, but it is denied due to this reason: "Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and sel

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55

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Will ATT remotely shut down a locked phone used on Cricket?

​I have an iPhone 13 Pro Max locked to ATT. I no longer have ATT service and still owe on the phone which I can't afford to pay plus ATT will not take the phone back nor will they work with me on payments. What chance is there that ATT will remotely shut down the phone if I use it on their Cricket

Questions

38

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Hays manger name brandon clapp crosses the line when he abuses his power towards a customer who just wanted to be part of the at and t fami

Brandon who is known for his abusive past is dating/living with my youngest sister who has a kid with often comes up to my moms so ws both can see the baby. Me and him have never got along but been keeping it peaceful so that the kids dont see the hate. On superbowl sunday he tells me about the n

Questions

10

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7 year old bill sent to collections

Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin

Questions

121

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sbcglobal.net email account

I am unable to access by sbcglobal.net account. When I try to login it sends me to "verify you are not a robot" screen, after completing that task it gives me a pop up screen stating that a verification code was sent to the exact same email that I was trying to access.  Who can we call to get

Questions

119

2

Unlock iPhone

I bought an iPhone from a AT&T client, after 15 days he called AT&T and told the iPhone was lost/stolen so AT&T listed the IMEI in the blacklist and now I am unable to use the SIM card in the iPhone. I have text messages, money transfer to his bank account, box of the iPhone, .... . I

Questions

187

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Unlock SIM Google Pixel 6pro

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do

Questions

287

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What happened to the "Pause AutoPay" option?

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Questions

276

4

Unlocking my ipad

I purchased a iPad years ago and haven’t used it in about 3 years. Now that I have a daughter I would love to use it versus my phone to read to her. How am I able to unlock my tablet? I don’t remember the password number lock? Please help.

Questions

242

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STATUS unlock Sim Still pending

After more than 10 days the Status for this request still in pending, at least decline it to request a new one. Request #: NUL392463535025

Questions

21

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Very aggravated!!!

Almost 2 weeks ago I submitted my first "device unlock request" to you guys and the phone STILL hasn't been unlocked and I've heard NOTHING from AT&T at all. I'm trying to unlock my old phone, which has been paid off completely for months, so my granddaughter can use it with her service. I have

Questions

33

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Cannot change or receive password to sbcglobal.net account

Good dayHad to reset computer from back up- now cannot login to my sbcglobal.net account - says is is blocked by too many attempts.Tried to retrieve password, and it leaves me for hours at https://www.att.com/acctmgmt/fpwd/selectmethod without connecting to any page.Tried Brave, Firefox and Safari b

Questions

54

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unlock my device

I bought unlocked Iphone 11 from Best buy, paid in full price and still have invoice in hand. Then I used it with H2O since that day. Now, after porting to T-mobile, I recognized my Iphone has been locked to ATT. I tried to unlock via ATT website, but it says that my Iphone IMEI is on another accoun

Questions

30

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Yahoo email once linked to sbcglobal.net

My yahoo email that was once linked to my sbc account is locked and i cannot get into it. i get (Something isn't working right. Give it some time and try again. (Error code:652314) message on att site when i try to log on to the yahoo sign in. i talked to yahoo and they said the possession of the em

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57

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Locked phone

Hi there, I've bought a locked Iphone, carrier is ATT. I would like to know is there a way to open it?

Questions

38

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Unlock prepaid device

Hello, I'm trying to unlock my device to put it on a free qlink government service provider. I bought this phone from a dollar general store prepaid but now it's lock . How to unlock please

Questions

20

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