Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

I have an AT&T brand Samsung Galaxy S8 unlocked that I was using with the prepaid service Straight Talk on the AT&T network. I left Straight Talk to go to another prepaid service called Visible on the Verizon network, and take my number with me. IMEI was verified compatible, but when I put t

i bought new Z fold 4 in yemen , when i insert my sim card ( MTN ) , its not work . Pls Help me asp. My IMEI : (Edited per community guidelines) Carrier : AT&T

My SIM card is PUK code locked and the page that says go to account overview and find the device that's locked isn't working

Hello!! I have my business internet and I've been constantly reported as spam generator and got my IP blocked to send emails. They say is an IP issue and should block Port 25, I've seen that At&t blocks Port 25, but my computers keep on being reported. How can I solve this issue? I need some hel

Good evening, If I want to chat with the employee and ask for help or if I want to send a message request for help, I need to login which once again I am not able to do. Please help! I reached my home in Serbia to find that my At&t sim card is not working at all. I am not able to cancel the automati

I gave someone my phone that was used on a prepaid account for years. The phone is a phone purchased many years ago, and there is no balance or installments due.  There were no issues while using it when I had it.  When the new person tries to put their sim card in it says the phone is lo

I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9

It’s a long story but I’ll try to make it as brief as I can. The essential facts are: 1. I had and still have a 12 pro max. This phone, which I fully paid for (with a discount) at the time of purchase, I bought through my employer in October 2021. As part of receiving a special discounted price, yo

Hi My request to Unlock My LG A340 has been approved.. But there is no Unlock code..

I ordered a phone trying to open an account & it says "sign in to cancel the order". I've been selecting that, but my email that I made the order with can't be used and the number I'm requesting hasn't been transferred yet, so, all I can do is "check order status". I don't want the order anymore

I buy a phone from a AT&T customer who had previously contacted AT&T to have the phone unlocked. She was told that the phone would be unlocked within 48 hours and wants the 48 hours past the phone had not been unlocked. She then contacted them again and was towed toy in additional five days

I received an email saying my unlock code was approved but it makes no sense, and I'm wondering if someone can help me? I bought a locked AT&T phone (paid in full) direct from Samsung for Straight Talk (who was owned by AT&T) and for some reason Straight Talk decided to switch to Verizon. Be

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

I have an old ATT iPhone 6s that I have not used for years that I want to get unlocked. I am no longer with ATT. I tried the unlock request but get an email that it can’t be completed because “we’re missing some information “. I tried calling the help number and they weren’t able to do anything sinc

I am unable to access by sbcglobal.net account. When I try to login it sends me to "verify you are not a robot" screen, after completing that task it gives me a pop up screen stating that a verification code was sent to the exact same email that I was trying to access.  Who can we call to get

Locked out of ipad - tried Restore via iTunes did not work - want to switch back to using Passcode becuz I think i found the right passcode so how to I switch back to Passcode?

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do