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MCK from Samsung

I have a Samsung Galaxy S10+ that was originally from AT&T, and I have incorrectly entered 3 network unlock keys. Now I need the Master Code Key from Samsung. I have read that the only way to get this is by having AT&T contact Samsung for the MCK. I have asked Samsung 5 times, and they refus

Questions

733

20

0

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Help with card payment online

I keep getting the same error message when I’m trying to buy extra data for my sons phone. The message says, Sorry your payment has been denied by your banking institution. Can not process your payment. Please call your banking institution to see why they have declined. I have contacted my bank &

Questions

26

1

0

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My phone is locked to your service only and I paid cash and bought through best buy

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it

Questions

654

6

0

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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

422

4

0

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Approved for unlock code

I requested unlock code recieved an email informing me my request was approved,   Included in email is  , Device IMEI number:  Request number:  And this message below  "use these instructions below" What instructions? And also i have an old sim card from a tmobile i ha

Questions

115

4

0

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"The account has been disconnected. Please contact Customer Service."

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

Questions

2.5K

3

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iPhone is unavailable

How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it

Questions

196

1

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

583

2

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How do I gain access to an old email account?

This email was established when I had AT&T DSL. I still have one email account active that was linked to the DSL, but need items in the other email.

Questions

167

1

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Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

205

1

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Network unlock

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Questions

96

5

0

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Purchase Proof/ Need Information On Account

i need purchase proof of my dads AT&T Purhase on his iPhone 7 Plus since he has sadly passed away and we were giving his phone to my son and it has activation lock.

Questions

97

2

0

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AT&T locking iphones on installment plans

I want to leverage 1000 off and upgrade to iPhone 14 pro. I am okay keeping the service for 36 months but only issue is that att locks the phone and i cant use it internationally with other providers. I always have to buy their international pass. Is there way i can use iPhone 14 with other provider

Questions

867

6

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Network Locked Sim Card Inserted

I am trying to switch to mint mobile from At&t, but the phone is telling me that the new sim card from mint mobile is locked and that I need some sort of network code to unlock it. I asked Mint what to do and they said that I have to contact either At&t or the manufacturer to get my phone un

Questions

101

1

0

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WSJ 2019 App

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Questions

157

11

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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

265

6

0

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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

1.5K

4

0

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Two Phones Lines Falsely Reported Stolen

I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

Questions

858

8

0

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Bought an iphone from ebay which as I understand turned out to be financed. (not a us resident)

Hi,I bought an iPhone on ebay.The person I bought it from told me that the phone has clean esn and not on contract. So I thought it can be unlocked. When I tried to unlock it, I got a message "You have not completed all the payments for your device according to your AT&T Next service agreement." Is

Questions

1.4K

6

0

0

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How to remove a series 4 Apple Watch from my account

My device says it’s unlock eligible but when I put in the imei number, it says it’s not an AT&T device but it’s on my account, been paid for for a long time and I need it unlocked and cancelled off my account but it won’t let me.

Questions

46

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