I had my unlocking request approved by AT&T, however, they do not seem to have told Apple as the phone continues to show as locked on Apple's servers and I get the message SIM not supported when I try to use my new carrier. Has anyone had any success in getting help from corporate-owned AT&T wireles

I was recently gifted 2x Samsung S10e devices, but they are network locked. I tried unlocking them via the ATT device unlock portal, but it is denied due to this reason: "Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request and sel

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

I fell asleep with my fingers on the screen...Must've locked device due. Now I cannot unlock it because its asking for 8 numeric password... I don't recall it? How can I RECOVER MY PUK CODE if I cant

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Keep losing connectivity to my email server due to a dropping of my password. Even though I have not tried any entries it tells me that I have expired my log-in attempts and will have to use a different ID or Password.  Now in both my phone and my computer I am locked out for 24 hours and even

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

When we initially got our ATT internet service many years ago through SBC Global, I created several sub Yahoo email accounts. Someone must have tried to break into one of them and now I am hard locked out of it. I keep getting run around in circles trying to get a password change to allow me back in

I bought an iPhone from a AT&T client, after 15 days he called AT&T and told the iPhone was lost/stolen so AT&T listed the IMEI in the blacklist and now I am unable to use the SIM card in the iPhone. I have text messages, money transfer to his bank account, box of the iPhone, .... . I

My ATT.net email account stopped recognizing my password and I would create a new password every time I logged in. This was over a period of a couple of weeks. A friend said she'd had the same problem and solved it by deleting the account and then starting it up again. A week ago I believe I delete

My daughter switched to a less expensive plan, but att refused to unlock her phone. The att store in no way would help. Finally I called and told them that the phone was paid off it belongs to her, and they were legally obligated to unlock it so the teamobile SIM card would work. They put us through

I bought a used LG V35 (model LM-V350AWM) phone a little over a year ago. I have since been using it on AT&T without issue. Due to unforeseen circumstances, the account holder for my account had to temporarily suspend service. My plan was to switch to Straight Talk temporarily and then reassess my

Hello I have temporarily moved to Israel for my job. I have found using my phone here very difficult without breaking the bank... I just want to use my phone normally but my phone doesn't work unless I am connected to wifi. I tried to get a SIM card here but ATT has locked my phone even though I hav

I've been having many issues with the unlock portal for the past month. Most recently, the confirmation link in the email didn't work. I clicked it and it sent me to the usual page that would normally show the request number and imei. However this time it showed everything but the request number and

I submitted a device unlock request for sonim XP5700 about 4 weeks ago and forgot to confirm the request through my email it's saying links expired now, and when I recently tried to submit a new request it's showing me the error message above, please how can I get another new unlock request?

AT&T, please help us log in to our emails! Much to my disappointment, I called Technical Support to help me access my sbcglobal.net email, and I was told they cannot help me with this issue. I was told that since September 1, AT&T no longer allows Support to give temporary passwords over

I recently discovered that someone else has access to my email. I went to reset the password and it's asking me security questions that I did not set up. It's not offering any other option to reset my password and now it's telling me that my account is locked.  I've called AT&T support and after bei

My Samsung S10e is locked to ATT. The vendor who sold it to us was not aware, and I will not return it since it has been customized to my liking. That said, I have met all of the conditions that ATT requires , and obtained the passcode to unlock the phone. However, I was told by ATT customer service

I was switching my sim into a friends device to see if his device was looked, and my sim is looked now! How can I reactivate it !I need it for this weekend! Could you help me?

I participate in BYOD through my employer where I own/pay for the device and they pay the wireless bill. I purchased an iPhone 13 Pro Max in September 2021 through AT&T Premier at a discounted price which is attached to a 2-year business contract. I just upgraded in September 2022 through