I have 4 lines under my account, and 2 of the lines weren't able to make or receive calls since yesterday morning. I found out yesterday evening that the 2 lines have been falsely reported stolen. I can still text, but cannot call anybody except 611. So, I called 611. The agent asked me to turn off

i need purchase proof of my dads AT&T Purhase on his iPhone 7 Plus since he has sadly passed away and we were giving his phone to my son and it has activation lock.

I want to leverage 1000 off and upgrade to iPhone 14 pro. I am okay keeping the service for 36 months but only issue is that att locks the phone and i cant use it internationally with other providers. I always have to buy their international pass. Is there way i can use iPhone 14 with other provider

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

TLDR: Do not call AT&T Customer Service or the Returns Department, they will not be able to help you. File an FCC complaint and you will be contacted by someone. https://consumercomplaints.fcc.gov/hc/en-us     Let me begin by saying that I have been an AT&T cellular customer s

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

I've been unable to access my wireless account because AT&T requires verification via text. I haven't had the use of my Iphones 11 & 6 since late May, but that's an Apple problem. Because I am unable to send or receive Texts for verification of my accounts, I can't find a way to unlock the

Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

I need help accessing my att.net email accounts. Tried several times to log in and now I am locked out.  I use my android for my emails and now I can't get to them on my computer.  I have a couple email accounts linked to my main one and can't get to any of them.  I'm beyond upset.&n

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

I have a person on our plan that I'd like to remove. How do I do that? She still owes on the phone, $400. Can she carry it over to a tracfone plan? Or start her own AT&T account with it? Will I have to assume the responsibility of the payments of the phone? Thank you!

Hello, someone could help me, I bought my google pixel 4 xl by amazon butsupposedly the seller was unlocked and I got blocked, I am from Colombia andthe company that is associated with the phone is AT&T and I cannot unlock itbecause it tells me that I have payments pending, someone would be very

I lost my phone and to get a new sim with same number I need to provider my account pin. How can i reset my pin without my phone.

Hy there, ​ 2 Years ago while traveling the states i bought a prepaid phone because my european phone wouldn't work there (for mobile data and gps). As i had planned to get back to the states eventually i tought i would use the phone again (but i haven't returned yet). Now 2 years have passed an

So basically I had a few accounts or phones on my account, only one was retained due to the fact my son was still attending college in Chicago. The phone is from Hawaii and bought from AT&T.      So I did the unlock request, and got a response stating we had a "Balance on the D

Please unlock my account. I can not reset it.     There have been too many failed sign in attempts. To get help, please visit att.com/myatt and use Forgot user ID or Forgot password links. CARE CODE: 205.2 [LU003]   When I try the reset password link and it gives me an error and never resets.   Than

Hi, I bought my phone from a friend and I'm living in Malaysia. I did contact Apple about why my sim were locked. And i did try At&t request for device unlock but it keep saying "Oops! Looks like we're having network difficulties. Try again later.". What can i do ? tried reaching them on twitter

Okay first off without a word spoken or death certificate they moved the account into my daughter's name and said its because she was using her phone for a month bc she was in between getting a different home internet when we got her plan with ours it was unlimited so she had no idea the charges wer