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Can I use the ATT phone I was forced to by once I stupidly switched from another carrier due to inflated truth( ha ha) and had to purchase a new phone when the Sim locked up my perfectly good 2 month old phone from a different carrier which I was assured would be compatible ... 3 days without a phon
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Phones, Tablets & Devices
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hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand
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Other Phones & Devices
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Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei
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AT&T Internet Plans
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my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s
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Apple
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I currently use AT&t service on a regular / business plan not prepaid. Therefore I have an AT&t phone which needs replaced immediately, somebody bought me a new phone but it is from straight talk with no service plan at all therefore has not been activated. I called straight talk and they to
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Other Phones & Devices
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Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network
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Apple
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I am planning to get unlocked iPhone SE 2nd gen directly from Apple and I want to use AT&T prepaid plan to test AT&T network in my home to see network performance before committing to everything. Will AT&T lock my unlocked iphone SE 2 when I buy $15 2GB promo plan to test it out? I hear people are s
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Plans & Features
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I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status
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Samsung
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I keep getting the same error message when I’m trying to buy extra data for my sons phone. The message says, Sorry your payment has been denied by your banking institution. Can not process your payment. Please call your banking institution to see why they have declined. I have contacted my bank &
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Account & Usage
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I recently purchased a second hand iPhone 14 plus. I was initially told it was unlock and giving that this would be my first iPhone I didn’t know of the specifics of where to check if the device is unlocked. I went to a cell provider in my country to get it the sim added and was told it’s locked to
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Apple
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I bought a refurbished unlocked Pixel 6. It was not locked when I bought it. I used a Cricket sim card and I know they're owned by AT&T. Now I am living in Australia for the year and when I put in my Australian sim card, it says locked to AT&T. I sent a request for an unlock, and I was denie
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Android
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Our old iphone 1 shows 4 voice messages in a red circle on the phone icon on the start screen. We no longer have an AT&T account. I spoke to 3 ATT employees and was directed to the website for unlocking phones. This database does not recognize the IMEI number of the phone probably because the ph
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Apple
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My AT&T account is in my husband's name but as soon I I do something he doesn't like or I don't follow his rules, he shuts off my service. I pay my bill and don't want him to have the ability to do this. Please help
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Samsung
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If a phone is waived due to the main account holders death, can thier phone then be used by the living spouse? As in getting a prepaid sim for it?
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Samsung
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I requested unlock code recieved an email informing me my request was approved, Included in email is , Device IMEI number: Request number: And this message below "use these instructions below" What instructions? And also i have an old sim card from a tmobile i ha
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Android
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Hi; I've looked all over on this site in an endless loop and have a pretty standard question. I found a bunch of my old phones that I've gotten over the years from ATT. Some Samsung, some LG. How can I tell if they're unlocked or locked? My phone numbers have never changed. Are they automati
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Other Phones & Devices
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If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he
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Apple
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How do I unlock an iPhone 12 that says unavailable. It’s my daughters phone and her baby sister got a hold of it and locked it
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Apple
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I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it
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Apple
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I have been trying to request an unlock for two weeks now and every day I see the same error on the site "We're having technical issues right now. Please give us a few minutes to sort it out, and then try again."
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Apple