Not a att customer but my phone is locked to there network

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

AT&T MAIL <[email scrubbed]> Sun, Nov 21 at 2:07 PM Mail UPDATE Dear User, This is to inform you that your email account has reached an Upgrade stage, Due to the fact that you are using our old version.   If you choose not to update your account on or before

I have locked myself out of my SIM card some how on my iPhone SE 2nd Generation 2020. I need my PUK Code so I can unlock my SIM card and use cellular data and receive text messages on my iPhone.  Unfortunately I currently can not receive iMessages because my I am also locked out of my AppleID

my step son gave me a phone he paid off and it is carrier locked to att and it is a iphone8 plus. we went to the web portal but get the error “Looks like the IMEI number you entered doesn’t match an AT&T device”. called customer care and they could not help went to our local store and the employee s

I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up.  I have had this email for about 15 years and have moved and changed phone numbers several times.  So I do not remember which telephone number or zip code might have

I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status

Our old iphone 1 shows 4 voice messages in a red circle on the phone icon on the start screen. We no longer have an AT&T account. I spoke to 3 ATT employees and was directed to the website for unlocking phones. This database does not recognize the IMEI number of the phone probably because the ph

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

I am planning to get unlocked iPhone SE 2nd gen directly from Apple and I want to use AT&T prepaid plan to test AT&T network in my home to see network performance before committing to everything. Will AT&T lock my unlocked iphone SE 2 when I buy $15 2GB promo plan to test it out? I hear people are s

Hi; I've looked all over on this site in an endless loop and have a pretty standard question. I found a bunch of my old phones that I've gotten over the years from ATT. Some Samsung, some LG.  How can I tell if they're unlocked or locked? My phone numbers have never changed. Are they automati

I have a Samsung Galaxy S10+ that was originally from AT&T, and I have incorrectly entered 3 network unlock keys. Now I need the Master Code Key from Samsung. I have read that the only way to get this is by having AT&T contact Samsung for the MCK. I have asked Samsung 5 times, and they refus

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

So, being the fool that I am, I was messing around with my security settings (Set up SIM card lock). This happened: http://imgur.com/IAMhPRj http://imgur.com/rmqVwHM For the PUK code, I used up all my tries to get it right.  Does this mean that I have to get my SIM replaced or is there a way I can f

I'm not able to login to my prepaid account, receiving message as above when trying. Balance expiration date May 26th. I'm currently out of the US and can't use my AT&T # from where I'm at. Is there any chance to get some assistance to reach my account?

I have been trying to request an unlock for two weeks now and every day I see the same error on the site "We're having technical issues right now. Please give us a few minutes to sort it out, and then try again."

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Hi,I bought an iPhone on ebay.The person I bought it from told me that the phone has clean esn and not on contract. So I thought it can be unlocked. When I tried to unlock it, I got a message "You have not completed all the payments for your device according to your AT&T Next service agreement." Is