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Note 5 September Update stuck on loading screen

Last night my phone updated with the September update: https://www.att.com/esupport/article.html#!/wireless/KB426900.  I wasn't watching it during the update process but before I went to bed I could see that the screen was black with just a white unlock symbol with circular rotating lines that chang

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487

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Att Email is locked out

I was locked out of my account after I put in my password wrong several times by mistake, while trying to access it.  Now I am locked out and unable to log back into my email.  I tried to reset the password but I was asked to answer security questions that I did not recognize and could not answer. 

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4.6K

2

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Empty Unlock Code!

Hi,I received an email from AT&T relative to unlocking my Galaxy S9 today, but the Unlock Code field was empty.Device IMEI number: (Edited to remove personal information)Request number: (Edited to remove personal information)Could you pls help with that?

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214

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Old phone number

I need to change my phone to my old phone number

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44

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I bought an iphone x from foreigner in Nepal and now it says AT&T locked

Dears, My IMEI no is [EDITED]. I bought it from a foreigner for about 700$ and check everything was working and when I inserted my sim card it says AT&T locked. I could find the foreigner again and money is gone. Please help me. I am a student from a poor country Nepal who bought an iPhone to

Questions

410

8

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Att phone service disconnected. So I can't receive verification text.

My att prepaid account is inactive. So I can't receive the verification code text message. How do I sign into my account?

Questions

317

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The sim card is not working

have a Fold 3 phone, the phone I bought from the United States, there was a SIM card bearing the address of your company, when I inserted the SIM card of my country, it asked me for a confirmation code, I contacted Samsung and they told me that you must write to AT&T

Questions

1.8K

1

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Unlock at&t phone s22 galaxy ultra Samsung

I bought the phone from some guy didn't check if it was unlock .it's lock can I some how unlock it for free.

Questions

141

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Account is in daughters name I’m mom and use one of the lines can I get removed from the account?

The ATT account apparently was put in my daughters name, there are 4 lines that are all currently being used. Can I be removed from the account as long as it’s paid in full and my phone is completely paid for? Do I need permission from the account holder to remove my line and is there a way to make

Questions

166

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Are ATT iPhone 13's universal devices and could work with any carrier?

Hello ATT Community, I bought an iPhone 13 Pro Max through ATT that was also the "ATT" version but after paying it off, unlocked it through ATT. My question is - now that it's unlocked through ATT, is it's compatibility the same as a factory unlocked iPhone 13 that was purchased through Apple?

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1K

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Att helped me unlock my used but new to me cricket moto pure sim won't work still

Please help asap it's been a month of no phone besides wifi lol HELP

Questions

256

4

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IOS17.2 Update destroyed my phone

I woke up to a message on my phone screen that my phone had automatically updated while I was asleep. It was at this moment I noticed that my phone was no longer charging and the touch screen nor the face ID work. I switched charging cords to see if that was the issue and still no charge. I did the

Questions

250

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DATAREMOTE 9070 WEB ADMINISTRATION PANEL ACCESS...

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Questions

2.5K

5

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Can't Access Our Primary Bellsouth.net Email

We have a primary email account and a sub-account. We received a security alert that our primary email and personal data have been compromised due to a breach of AT&T data so I want to change the password to that primary email.   I am successfully able to access the sub-account but have no

Questions

68

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Unlock Device

Not a att customer but my phone is locked to there network

Questions

165

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Unlocking new device

I bought a new device and I added my own SIM card I don't have a AT&t account but I'm trying to get my device unlocked I can't get in touch with no one I'll call and I'll call the customer service number but since I don't have a phone number with AT&t I can't get no help and I need help

Questions

264

2

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Blocked calls

I need help with calls being blocked on my iphone & someone getting on my accounts & emails??? Lacey Walker

Questions

64

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I received the code to unlock my device but it is the wrong code, can someone help me with this, please?

Hi, My request to unlock a Netgear MR1100 was approved, I received an email with instructions and the unlocking code. The issue is the code is wrong.  I was approved and received a confirmation email with instructions and the unlocking code I also checked the "unlock status page" and you ca

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39

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Receive SMS code via email

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

Questions

70

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Can you use a Cricket SIM card for a Samsung SGH-A687

I have a Samsung SGH-A687 that is locked into AT&T and I don't use the phone anymore. I have a friend that want to trade a phone with me but they still want to use the number they have on there sim card. The thing is that phone is from Cricket which is a company that is owned by AT&T. Can th

Questions

61

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