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Bellsouth email

I am so desperate at this point. I have been locked out of my email for almost a month now, an email that I’ve had for all of my kids lives… about 20 years. The docs and information that I have are just irreplaceable. And I woke up one Saturday morning and could not get back in. I’ve called countles

Questions

32

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Iphone unlock problem

Hello community, I've bought Iphone (in poland) and its blocked to AT&T. Seller told me its prepaid phone but when I try to unlock it says - "The device you want to unlock is active on another AT&T account". What I can i do now? I have all seller details like USA numbers, name, etc.

Questions

104

6

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Unlock AT&T cell phone

Dear, for my last birthday I received a AT&T Kyocera Duraforce Pro, shipped via Amazon to The Netherlands (where I live). The phone works great, but when I enter my simcard, I can only call, and not use internet. Now I guess this is related to the lock/unlock status of the phone. But requesting to u

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230

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Device cannot be used/ contact provider

In April I purchased a phone from ebay. I understand, now, that there is a risk in doing so. I paid over $750.00 for it and have the purchase receipt from eBay in my emails (& screenshot). The service was great for 6 months and then one day I went to make a call and it said that my device could

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40

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Unable to access my SBCGLOBAL.Net email

The system will not accept my valid password and will not allow me to reset my password. Below is the last message the system offers me. __________________________ Hmm… we can’t reset your password We don’t have the account details needed to complete your request. [DONE]

Questions

53

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Problem with accessing old sbcglobal account

A few years ago, ATT sent out a notice that sbcglobal email would no longer be available and I was informed my sbcglobal email would now forward to my yahoo.com account but that never happened and I need to check both email boxes (sbcglobal and yahoo.com) each day. I also get locked out of my sbcglo

Questions

54

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Zip Code email tip

Today, 3-21-2023, I experienced great difficulty accessing my ATT/Yahoo/Currently Email. There was no problem earlier today.  A call to ATT support ran into problems with their AI understanding what I wanted.  Finally I got a real person.  She helped reset my password and texted a 6

Questions

63

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Eligible phone gets denied due to too many requests

Submitted a request to unlock an eligible device. However, received a denial due to too many requests and asked to resubmit a new request after 30 days. I refuse to wait 30 days to resubmit a new request to unlock an eligible phone. I require assistance with expediting this request to unlock a devic

Questions

24

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Closed

Unlock my Phone

Dear AT&T Representative, I am writing in regards to my recent request to unlock my iPhone 13 that is currently under AT&T account. I have submitted the request through your official website, and unfortunately, it has come to my attention that the device is reported as stolen.

Questions

46

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DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

52

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problems unlocking phone and PUK - unlock code no longer works, PUKs don't work

Hi,Last summer, my wife went to Finland and wanted to use her phone.  We got the unlock code for the phone and they tried to unlock it and use a prepaid SIM card in Finland.  They could not get it unlock and so we just said forget it.We did nothing until this month when we are again trying to unlock

Questions

733

3

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Locked out of deceased uncle's account

For a long time, I was able to log in to my uncle's account because I knew his sign on & password. A few months ago, for some reason, I was locked out. I know one of his security questions but not the other. I shut his phone off, so I no longer have anything for anyone to send a security code to

Questions

111

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HELP!!! My password & security questions for my bellsouth.net email no longer work!

HELP!!! My password & security questions for my bellsouth.net email no longer work! For some reason, the password that I've always used for my bellsouth.net email address is no longer the correct password.  I've tried resetting my password using the security questions.  I've racked my

Questions

326

5

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Email Locked out

I am unable to open my bellsouth.net email. It was working perfectly until a week ago.  A week ago my email login through yahoo mail said that I needed to reset my password.  When I tried to reset my password at ATT.com I received the following notice. Hmm… we can’t reset your password

Questions

31

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cant log in to email

I've tried resetting my password multiple times, then tried waiting over 12 hours, still can't get in. HELP!

Questions

35

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Email on Subaccount lost for 30 days

I have an email subaccount that I needed to set up on a new phone and it has been a while and went to change the password and did not have the old correct even though I knew between 2 what it was. It would not reset and I could do nothing to get into the email even on the old phone as it locked the

Questions

14

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email account

I had a business account for my restaurant 16 years!  The business struggled to make it through the COVID event but ultimately early this year the business totally collapsed and failed.  Having to file bankruptcy.  My att account suffered and att was notified but when I could not pay the bill they l

Questions

39

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SBC global lockout issue!!!

I am having the exact same problem with email lockout and inability to reset password, and need a manual reset as well @ATTHelp !! Please DM to resolve this. I have been waiting for the supposed call back since last Tuesday. I have important, time sensitive items in this account that I must be able

Questions

19

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I am locked out of my att.net account

I’ve had an att.net account for over 10 years. Today, my email via iPhone stopped working and I was told to re-enter my password. I attempted several times with the password I know is correct but I kept getting an incorrect password message. Then I tried resetting my password following the prompts b

Questions

79

2

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Can't unlock refurbished phone because its on another AT&T account

A month ago purchased a refurbished AT&T google pixel 6. The phone works fine in all but one regard, it can't make outgoing calls. It can: -send SMS -receive SMS -receive calls- access data/internet I have had a terrible experience with AT&T trying to resolve this issue for the last mon

Questions

140

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